Foxwoodbramble Reviews 17

TrustScore 4 out of 5

4.0

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4.0

Great

TrustScore 4 out of 5

17 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Wonderful service

Wonderful service. Met the owner at Wimbledon Christmas Market and adored the candles. Had to buy straight away, can’t wait to order for my bridesmaids.

29 November 2025
Unprompted review
Rated 5 out of 5 stars

A very high quality and amazing smelling candle

I bought this for Christmas, and the candles just smelled amazing. Even just out of the box, they made my room smell 100 times better, and I had my housemates ask me what smelled so good.

The packaging is also really high quality, and I loved the note saying how it was made with love. You can definitely tell it!

Would recommend it to anyone who is looking to buy some Christmas presents or just for yourself 😄

9 December 2025
Unprompted review
Rated 4 out of 5 stars

Santa's Magic Key, I believe bell & Reindeer Food

My order contained the Santa's magic key. I believe bell and reindeer food for my daughters first Christmas. They are beautiful quality products that I hope will last her for year's to come, I would argue that the ribbon on all 3 items is not deep red as described but more of a deep purple but can easily be changed by myself and does not affect the quality of the items so I have knocked off a star for that reason otherwise it would of been 5stars. Whoever crafted my order also added my daughters name to Santa's magic key which was a nice surprise for me and nice touch as I did leave it blank when I placed my order, it shows true care went into my order and I truly appreciated that extra touch.

24 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service

Items arrived well packed and in good time. Before I had even received them I received an email from Foxwood & Bramble advising me that they did not feel two of the items were up to quality and they were giving me a discount. Unprecedented service!

31 July 2025
Rated 5 out of 5 stars

Must buy!

The candles are beautiful and the scent is unique - I liked my first one so much I bought two right after! Very responsive customer service as well

27 July 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. Love the candle and the smell. However, a lot smaller than I expected. Should have read the dimensions! Glad that you’ve taken pictures of someone holding the candle so there’s a visual image!

31 May 2025
Unprompted review
Rated 3 out of 5 stars

It arrived very promptly and looks so…

It arrived very promptly and looks so pretty but it is far smaller than I'd imagined it would be compared to the photos on the website. It was quite expensive for the size.

25 March 2025
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Reply from Foxwoodbramble

Dear Mrs. Lewis,

Thank you for taking the time to share your feedback.

We’re glad to hear that your candle arrived promptly and that you find it beautiful. We understand your concern about the size, and we truly appreciate you pointing it out.

While we do include product dimensions and descriptive photos on each product page, your feedback highlights the importance of ensuring these details are even clearer and more helpful to future customers. We'll be taking steps to improve this.

Each of our candles is crafted in small batches using hand-carved wooden bowls, filled with 100% soy wax and scented with essential oil-based fragrances. They’re finished with natural, organic décor—making them not only visually unique but also a more sustainable choice. Because we create limited editions, many pieces won’t be restocked once sold out.

Thank you again for your feedback. We hope you enjoy your candle, and we look forward to welcoming you back to Foxwood & Bramble.

Warm regards,
Team Foxwood & Bramble

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