Foxit  Reviews 213

TrustScore 3 out of 5

3.1

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Rated 3 out of 5 stars

Interface is good. Dislikes: UIs must be closable and NOT interfere with reading text. Many times AI or other parts block text and cannot be removed unless Foxit is closed! (defect in your programming... See more

Company replied

Rated 5 out of 5 stars

Honestly, after googling a signature service I stumbled upon Foxit Esign and it is super rare to say how great and easy Esign is. Didn't know Foxit did signatures since i've been using their free Read... See more

Company replied

Rated 3 out of 5 stars

I bought a new laptop and wanted to add an extra licence. It was impossible and in the end i switched to another pdf software. Your payment and payment renewal process is extremely difficult. Foxit... See more

Company replied

Rated 1 out of 5 stars

So many bugs, including mysterious sign in prompts for Microsoft whenever I open a file on my phone but no help from the tech team. Apparently this isn't a "known" problem so they won't investigate. I... See more

Company replied

Company details

  1. Software Company
  2. Software Vendor

Written by the company

Foxit is a leading software provider of fast, affordable and secure document solutions. Foxit's mission is to develop innovative document solutions to serve knowledge workers, enterprises and software developers. To learn more about Foxit: Foxit.com facebook.com/foxitsoftware https://www.linkedin.com/company/foxit-corporation/ https://www.youtube.com/channel/UCgh3Bs-EnS4Lwv4Cb96lG_Q


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3.1

Average

TrustScore 3 out of 5

213 reviews

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No history of asking for reviews

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Replied to 91% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Saves gigabytes of space on our network storage

Pros: The compression works great and doesn't lose too much qulity. The OCR functionality allows us to search scanned documents, which we didn't have before PdfCompressor.

We set up two watch directories, one that's used twice a week and one that's use at the end of each month. The one at the end of the month gets older files, before 2010, pulled in that need to be compressed and OCR'd. This uses up our monthly allowance of pages.

Cons: Setting up the watch directories took a little bit to get right but that could be our fault for not reading enough documentation.

28 June 2018
Unprompted review
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Reply from Foxit

Hi Scott, thanks for the feedback! Glad your experience with the compression, OCR, and watch folder functionality in CVISION's PDF Compressor is going so well.

Rated 5 out of 5 stars

Six years and four million pages of satisfied use of PDFCompressor!

I have been using PDFCompressor since 2012. I first purchased it to get optimum size reduction of PDF files for my website which contains over four million pages of documents on the history of radio and its related fields of electronics and music.

I found the compression was better, cleaner and better controlled than alternatives such as Acrobat Pro. And processing was faster. I discovered from use that the OCR was much better than Adobe, Abbyy or other stand-alone products.

The ability to configure settings for different types to documents is invaluable since I work with both newer and up to 120-year-old materials.

A wonderful feature is the software's ability to use selectable numbers of multiple core CPUs. I recently upgraded to an i9 7980 based system and I can now run multiple instances of PDFCompressor, all using at least 6 cores, with no reduction of processing time.

The scaled pricing lets me pick the package that fits my needs, which are around 75,000 pages a month.

My only "wish list" is for the software to have the ability to set my own defaults such as start directory, combine into one document and not to move non-convertible pages. It would also be nice if the file selection window obeyed Windows conventions, such as shift-click, multiple file drag and drop, etc.

But my wishes are small compared to the vast benefits (and I have tried every competing product). I just renewed my service agreement for three more years and that is the best endorsement this very picky user can give.

16 June 2018
Unprompted review
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Reply from Foxit

Hi David, thank you for your glowing review of CVISION's services! We love to hear when our long-term clients, especially those who have such deep experience with other document capture products, are so satisfied with our PDF Compressor software. As discussed, I have passed along your "wish list" features to our product management team for review. Thanks again for your continued loyalty.

Rated 5 out of 5 stars

Great company and the best PDF Compressor out there by far.

I have been using PDF Compressor for more than 8 years now and I would recommend it to anyone. I am still impressed by the huge reduction in size without any quality loss. I find this application to be invaluable and plan on using it even more in the future. I have rarely ever called CVision for support but when I have the experience has been great.

14 June 2018
Unprompted review
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Reply from Foxit

Thanks for your review Derek! Happy that you have not needed CVISION support often, and when you have it sounds like we've met your needs.

Rated 5 out of 5 stars

It runs reliably without issues

It runs reliably without issues. It allows users to dump multiple files into the input directory for processing. Batch processing is quite convenient. There are so many adjustments, you can fine tune your output files to your exact specifications.

14 June 2018
Unprompted review
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Reply from Foxit

Blake, thank you for posting your review! We appreciate you sharing your experience with CVISION and our PDF Compressor solution.

Rated 4 out of 5 stars

Good Product

Good Product - fit our needs

15 May 2018
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Reply from Foxit

Thanks Roy! Happy that CVISION was a good fit for you.

Rated 5 out of 5 stars
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Reply from Foxit

Hi Carl, CVISION strives for excellence in our customer service so we're happy to see we've hit that goal for you!

Rated 4 out of 5 stars

CVision staff spent a lot of time…

CVision staff spent a lot of time helping me with installation problems. They were competent, prompt and courteous.

9 May 2018
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Reply from Foxit

CVISION values client success - We're happy that our professional support team was able to get you up and running with your Maestro OCR license.

Rated 1 out of 5 stars

Have been unable to receive any credit…

Have been unable to receive any credit for million battery product that was stolen by a company I did a asset purchase agreement with and has gone bankrupt

7 May 2018
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Reply from Foxit

Hi Jay, we're sorry to hear about this unfortunate situation. Whenever possible, CVISION goes above and beyond for our clients. Given that this unique issue involved a third party transaction we were not a part of, it was not in our control to recover this license. We value customer success and hope that you will be willing to give us another try at some time in the future. Thank you for your feedback!

Rated 5 out of 5 stars

Great pre-sales support

Great pre-sales support. Our sales person was able to get us extended trials so that we could fully test and be confident in our purchasing decision.

7 May 2018
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Reply from Foxit

Awesome! Happy to accommodate your needs and ensure you feel confident using PDF Compressor to drive document efficiency at your organization.

Rated 5 out of 5 stars

Great support

Great support. Very helpful. After testing several products for abilities, quality and file sizes this is the best product by far.

7 May 2018
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Reply from Foxit

Joshua, thanks for the feedback. We pride ourselves on our industry-leading document compression rates in PDF Compressor and it is customers like you that validate that hard work. Always get in touch with us if you have any support needs in the future!

Rated 3 out of 5 stars

I do not like having people trying to…

I do not like having people trying to get me to renew early. It left like I spent over half the year in a conversation about payment.

7 May 2018
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Reply from Foxit

Hi Donna, it sounds like we got overeager in our outreach to you. Please don't hesitate to email info@cvisiontech.com to indicate your follow up preferences. I'll personally make a note to limit the maintenance calls that go out to you based on any indication you give us. Thanks for letting us know!

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