This company is trying to get away from their responsibility to replace the wrong order sent. The item I received was wrong (ordered on 22nd August), they agreed to send the right one but after waiti... See more
Company replied
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This company is trying to get away from their responsibility to replace the wrong order sent. The item I received was wrong (ordered on 22nd August), they agreed to send the right one but after waiti... See more
Company replied
Ho fatto un ordine due mesi e mezzo fa ed a oggi non ho ancora ricevuto niente. Ho richiesto il rimborso come mio diritto e come scritto chiaramente nella loro policy ma prendono tempo e dicono di a... See more
I ordered one item for around 900 US dollar at 26th of June , first the conversation was good. At 28th of July I received a note that my item is ready for shipping. The check of the tracking code... See more
Company replied
Ordered two pieces for Christmas presents, and although there was a delay with the delivery, which I was contacted about, when they did arrive, they were worth waiting for. Excellent quality, well pac... See more
We develop the extra-ordinary, the stunning and self-contained. The intently designed, unceasing and many-sided, our pieces of contemporary art are outlasting trends and strive to your new passions. Our products are based on the finer points of detail, and gently woven into every pore of the design. With great precision, every inch is tangled into an epochal piece that glides with your lifestyle. It's a grind that drives our emotions and work, and perfection is what we strive for while we invest some of ourselves in every design.
United Kingdom
This company is trying to get away from their responsibility to replace the wrong order sent. The item I received was wrong (ordered on 22nd August), they agreed to send the right one but after waiting for another 2 weeks, the 2nd item received was still not right. Very frustrated as I can't use any wrong items sent. They don't want to refund me and keep promising to solve the issue. To date, 25th November, I've sent more emails to follow up but still no response. Broken promises with no intention to solve the problem. They sent wrong items twice! (what a joke!) and now trying to avoid their responsibility. I think this company is not a genuine one. The items sent came from China while their online shop is set as somewhere else. They only have one customer service person, named Daryll Tiosejo. I think he also runs the whole company.
Update: after I published this review, they refunded me, finally. Thank you, but I won't buy anything anymore from this company.

Reply from Fourline Design
In addition to my previous review posted a few weeks ago, it seems like they are trying to increase the waiting time for product delivery. In my case, it arrived 1-2 weeks after the 3-month "deadline." So, from that perspective, it was acceptable.
However, the item was damaged during transportation or assembly at the factory. It showed signs of corrosion, and some parts were not well fixed. Additionally, there was no documentation on how to assemble it or any other information.
On a very positive note, the communication afterward was excellent. They accepted my complaint about the quality, and within 2-3 days, they refunded my money. From this point of view, it was an extremely nice experience, and I had no trouble with communication after the complaint.

Reply from Fourline Design
Awful service. Items arrived damaged and they wont reply to any of our emails.
If I could give less stars I would. The absolute worst worst company. I have never left a review before but we spent €1700 and every single thing in our order arrived smashed and damaged. We also spend about €400 on top of that on customs. I have sent so many emails and never get any response. Horrible company that is stealing peoples money charging high prices for stuff shipped from China that the company prob aren’t even ever seeing.
Highly recommended their “Kitty table” for cat lovers and anyone looking for a unique piece of furniture.
Bought a table. Shipping was around 20 days, even faster than promised. The table is awesome! The assembly process itself is a pleasure.
I love my beautiful girl vase!! Customer service was amazing whenever i needed to contact!! Thank you
Ordered a Girl Named Keri figurine. Took over a month to arrive from China and I had to pay a custom charge. As its an EU website I wasn't expecting this. It arrived with the ears broken, I have requested a refund but have had no response by email or instagram dm.

Reply from Fourline Design
Fourline does not deliver what you order. It's been 2.5 months and they keep saying they will send the correct order but nothing happens for almost 3 months!
They keep you on a line saying they will send it, but they never do and it's been months!

Reply from Fourline Design
Absolutely love the giraffe lamp! Great quality.
The cat table arrived in perfect condition. I love this piece, it makes me smile every time I glance at it.
Recieved my rabbit lamp. Love it. Quick delivery. As described. Arrived well packed and in perfect condition.
The Lucas lamp took a month to be delivered, It is really BEAUTIFUL!! Highly recommend choosing the one with the 60 feathers. It's SUPERB!!
The item arrived intact, the packaging us very secure. I was pleasantly surprised with it. it is beautiful and well finished.
I bought a muse flower vase as a birthday gift for my sister, she's in love with it. No more words needed :)
The lamp took about 3 weeks to arrive but they warn about it in their shipping policy. Don't forget to check such details while ordering from them. The product itself is very nice, brightens my living room now. Thank you!
I was worrying about buying from this store as I've seen some bad reviews here. Had no problems. Everything is well-packaged and looks great! Will buy again.
Very pleased with the white summer girl I received. Shipping took a while (around 2 weeks) but it was worth it! The packaging was nice.
I love my bubble gum vase, just wonderful! This is my second purchase already, happy with the customer service every time. Quality is good!
My experience was great! The Oscar lamp arrived in a perfect packaging with "fragile" labels. Excellent customer service, 100% not my last purchase here.
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