FountainheadME - Amazon & eCommerce Management Reviews 350

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Matt was extremely helpful getting our Amazon Seller Central program running and succeeding. I highly recommend Matt and his team, the level of expertise is unparalleled, the creativity off the chart,... See more

Rated 5 out of 5 stars

Fountain Head ME didn't give up on us! We had some pretty complicated issues achieving brand registry that required the help of experts. After receiving message after message from Amazon neglecting to... See more

Rated 5 out of 5 stars

FountainheadME has been an excellent business partner. They have developed a new eCommerce site for Sunkist F.S.E. This site was built from the ground up titles, descriptions, images, etc. Including... See more

Rated 5 out of 5 stars

The company has been game changing for us. Our dedicated member is Matt Cowan and he has gone above and beyond multiple times to make sure our business moves forward. All challenges we have come acros... See more

Company details

  1. Online Marketing Agency
  2. Business to Business Service
  3. e-Commerce Solution Provider

Written by the company

Headquartered in Cleveland, OH (come visit us), FountainheadME maintains a staff of 25 employees (at the time this was published). Out team consists of talented and passionate business consultants, Amazon experts, UX/UI developers, designers, creative writers, and product photographers. We develop and execute end-to-end eCommerce solutions: -Product Photography (Magazine Quality) -New eCommerce site development/Rehab of existing sites (Custom or Platform) -Complete Amazon Account Management (Listing Optimization, A+ Premium, Pay-Per-Click, Storefront, etc.) -Marketing Management (AdWords, Amazon, Facebook) -Supply Chain Management Have a conversation with our team. You'll feel the difference. Schedule a call with us. https://calendly.com/fme-sales


Contact info

4.8

Excellent

TrustScore 5 out of 5

350 reviews

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Rated 5 out of 5 stars

I recently hired FHME

I recently hired FHME. I am new to e-commerce. Cameron, Jeff, and Chris have done a great job so far. I recommend them to anyone who has aspirations to sell online.

5 March 2021
Rated 5 out of 5 stars

Scott and Fountainhead have been very…

Scott and Fountainhead have been very easy to work with and are very knowledgeable. We were having problems with getting our storefront up on Amazon and they were able to fix the problem efficiently. What took us 6 months on our own they were able to accomplish in a few weeks.

4 March 2021
Rated 5 out of 5 stars

Finally, people who get things done

We have been very impressed with FountainheadME. John, our account manager, uses logic and non-cookie cutter solutions to help us build, grow, and sustain our business on Amazon. We believe we have found our partners to make us the largest wiper blade provider on Amazon - which is no easy task. Feel comfortable that they will care for your company and brand and think about long-term success.

4 March 2021
Rated 3 out of 5 stars

This company is not for everyone

This company is not for everyone, certainly wasn't for me. I worked with them for about 6 weeks and they did solve one problem for me but it cost a fortune for them to do it. The overwhelming experience I had was that Fountainhead's main objective was to charge me as much as they could as fast as they could and to leverage their knowledge to help themselves, not me.

There are two of their practices I found very greedy and problematic. When they give a quote, it specifically disclaims any promise of success. It's in the nature of "we'll try, but we promise nothing". And one of the worst is that when they put up a quote, they assume, after 24 hours, that you have accepted it. Not good.

OK one final thing....I had a specific problem, but they required that I let them go through (at my expense) an analysis of what I needed. From this evaluation, they then made suggestions for very expensive fixes they would like to do. I felt a little like they were just hunting for way to find work rather than trying to help me.

Overall, they are more in it for themselves than they are for the customer and if you don't play it their way, the environment becomes adversarial. I did not get value for what I paid.

7 January 2021
Unprompted review
Rated 5 out of 5 stars

These guys are Amazon Doctors!!!!!

These guys are Amazon Doctors. They know how to engage with AMZ on behalf of sellers. I had inventory improperly classified as "adult," which meant I could not run ads and sell my products. John G. took care of 2 types of inventory within 24 hours freeing me up to sell! They also created an amazing sponsored ad campaign with awesome photography. My products are now selling, selling, selling ....FME is worth every penny.

9 December 2020
Unprompted review
Rated 5 out of 5 stars

My company launched our Amazon account…

My company launched our Amazon account with the help of FME. We were experienced internet marketers on other platforms but wanted a sherpa for launching into the Amazon space. Overly happy with our experience. We're getting an education and great results. It's been easy working with FME, they have shared best practices with us that I am positive saved us months of lost time. Highly recommend.

3 December 2020
Rated 5 out of 5 stars

Fountainheadme has really surprised us…

Fountainheadme has really surprised us with their diligence and efficiency in managing our Amazon ad account and launching our Google ads campaigns. These guys are pros, and have shown a deep level of expertise and ability in all aspects of digital advertising. Strong recommend.

28 October 2020
Rated 5 out of 5 stars

Supreme amazon store front layout

Fountainhead once again is my go to company for producing great graphics and wonderful layouts for my Amazon listing

They created a storefront that is unmatched by any other graphic designers that I have tried to hire in the past.

Their work is exceptional and they’re very thorough and professional. I will be using them again

29 September 2020
Unprompted review
Rated 5 out of 5 stars

Fountainhead helped tweak our Amazon…

Fountainhead helped tweak our Amazon business and take it to the next level. All the staff they have on hand have had diverse and valuable experience in marketing and advertising and couldn't be more professional.

26 August 2020
Unprompted review
Rated 5 out of 5 stars

Tara is an exceptional Growth Manager

Tara, our Growth Manager from FountainheadME was very professional and knowledgeable on what approach we should take for our business needs. She answered all our questions and stay focused on making sure we accomplished the task needed to move forward. We are delighted with the process and we are more excited about the expectations of our returns.

21 August 2020
Unprompted review
Rated 5 out of 5 stars

Amazing Tara

Tara has been super amazing to work with! Sharing her expertise in this area has been so valuable to our company success!

20 August 2020
Unprompted review
Rated 5 out of 5 stars

Tara and FountainheadME are the BEST!

Fountainhead ME and Tara have been absolutely amazing! We have worked with previous companies before with optimizing our Amazon account, but none have performed as much (or well) as Tara and FME. Tara is always available to address our questions, and she offers excellent advice and insight. She truly cares about our business, and it shows with how she and her team work in helping us achieve our goals.

20 August 2020
Unprompted review
Rated 5 out of 5 stars

FountainheadME and their incredible…

FountainheadME and their incredible staff definitely know their way around the Amazon platform and we are looking forward to the expected sales growth from their thoughtful planning, expertise and execution. They have been attentive, intuitive, responsive and efficient with our resources. Very glad to have them supporting our team!

20 August 2020
Unprompted review

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