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For You Personalised Gifts Reviews 737

•
TrustScore 4 out of 5

4.0

Gift Shop
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Review summary

Created with AI, based on recent reviews

Considering 90 reviews, reviewers had a great experience with this company. Customers are really happy with the beautiful products, often highlighting their good quality and the ability to personalize them. Many people appreciate the wide range of items available and the excellent service, which includes fast and efficient delivery. Reviewers frequently mention that their orders arrived quickly, were well-packaged, and matched the descriptions and images online. However, some customers also noted issues with packaging, describing it as poor or not fully covering the product. A few other people also felt that their orders were delayed, with some experiencing a lack of updates or even not receiving their items at all. There were also instances where products arrived chipped or were not as robust as expected, such as a light and delicate vase.

What people talk about most

Product

Clients share positive opinions on product quality, often describing items as beautiful, lovely, and of... See more

Order

Users describe ambiguous interactions with order, with many expressing significant frustration over delays... See more

Delivery service

Customers consistently note positive experiences with delivery service, with many praising the swift and... See more

Quality

Consumers find quality to be positive, with many reviewers praising products as "really good quality" and... See more

Service

Reviewers highlight positive aspects of service, with many praising the great, quick, and efficient service... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Packaging was poor. I ordered a personalised bible for a christening gift. I didnt order the gift packaging as product was already quite expensive but the plastic bag it came in didnt even cover the b... See more

Rated 4 out of 5 stars

The delivery was very quick. My order was lovely and personalised how I had hoped. I liked the range of products available on the website. My only complaint would be that the box didn't close fully.

Rated 4 out of 5 stars

Gifts came in time stated, securely wrapped, and as seen on website. Easy to personalise. Writing on vase not as bold/ legible as have would have liked but there none the less.

Rated 5 out of 5 stars

Great experience, website had a fantastic selection to choose from and wonderful to be able to see a mock up of the finished engraving. Products delivered very quickly, we'll packaged and are really... See more

Company details

  1. #38 of 39 best companies in Gift Shop
  2. #3 of 3 best companies in Candle Store
  3. #7 of 9 best companies in Corporate Gift Supplier
  4. #4 of 4 best companies in Flower Delivery
  5. #6 of 6 best companies in Gift Basket Store

Written by the company

We provide the perfect personalised gift for you and your loved ones. Find the exact thing you are wanting for any special occasion.

Contact info

4.0

Great

TrustScore 4 out of 5

737 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

E Barrett

I placed an order with this company on 16th January 2025. I received one of the items but still haven’t received the second item. I have emailed them on several occasions but no reply to date. Very disappointing as I was very happy with previous orders. It seems impossible to get a response from this company in order to rectify the matter.

16 January 2025
Unprompted review
Rated 3 out of 5 stars

Good quality but cancellation system is poor

I am dissapointed as I emailed to cancel an initial order within 30 minutes as advised on the website as I wanted to rectify it...I did this with order reference number but did not get a response, therefore I had to purchase it , it was delivered but it is now not of use to me. However I have to say that my second order was lovely. Just be careful if you personalise an order as there is no reliable way to change it after despite cancellation advice on website.

28 February 2025
Rated 4 out of 5 stars

Excellent and efficient service

Excellent and efficient service. The only thing is the packaging is not quite pleasant as a gift. Doesn’t need to a nice gift wrap but at least the box can be more decent. A little bit of disappointing.

28 February 2025
Rated 1 out of 5 stars

No order received ordered 4 weeks ago

No order received ordered 4 weeks ago, no update, no tracking, emailed customer service got no response? Literally been scammed

6 February 2025
Unprompted review
For You Personalised Gifts logo

Reply from For You Personalised Gifts

Hi Ellen

I'm very sorry to hear that you haven't received your order. We don’t seem to have heard from you, and we’d really like the opportunity to investigate this and resolve it for you.

Please reach out to our support team at support@foryou.ie, and we’ll be happy to look into your order status and provide a solution as quickly as possible.

Looking forward to assisting you.

Kind Regards,
Niamh.

Rated 1 out of 5 stars

Didn't receive my order

Didn't receive my order. They do not respond to messages and do not pick up the phone. I see the other comments here and I am not the first case. I want my money back !!!

23 January 2025
Unprompted review

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