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For You Personalised Gifts Reviews 

749
•
TrustScore 4 out of 5

4.1

Gift Shop
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Review summary

Created with AI, based on recent reviews

Evaluating 96 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality and beauty of the personalized products. Many people appreciate the fast and efficient delivery service, noting that items arrive promptly and are often well-packaged. Reviewers frequently mention the overall good value and ease of ordering, making them happy with their purchases. However, some customers experienced significant issues with orders, including prolonged delays, items not received, and a lack of communication. A few people also felt customer service was unhelpful when problems arose, such as products delivered incorrectly or returned due to customs. Additionally, some reviewers noted minor discrepancies in product expectations, like less bold engraving or unexpected weight.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing satisfaction with the... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Order

Consumers find order experiences to be ambiguous, with many expressing satisfaction with their purchases,... See more

Quality

Reviewers mention positive feedback about quality, with many praising the high quality of personalized gifts... See more

Service

People report ambiguous experiences with service, with many customers praising the great, quick, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Packaging was poor. I ordered a personalised bible for a christening gift. I didnt order the gift packaging as product was already quite expensive but the plastic bag it came in didnt even cover the b... See more

Rated 4 out of 5 stars

Gifts came in time stated, securely wrapped, and as seen on website. Easy to personalise. Writing on vase not as bold/ legible as have would have liked but there none the less.

Rated 5 out of 5 stars

Beautiful! I’m so happy with the personalised wash bag I purchased as a gift. It’s really good quality and holds plenty. It was a birthday gift for a friend and she absolutely loves it. She travels a... See more

Rated 5 out of 5 stars

Great experience, website had a fantastic selection to choose from and wonderful to be able to see a mock up of the finished engraving. Products delivered very quickly, we'll packaged and are really... See more

Company details

  1. #36 of 37 best companies in Gift Shop
  2. #3 of 3 best companies in Candle Store
  3. #7 of 9 best companies in Corporate Gift Supplier
  4. #2 of 2 best companies in Flower Delivery
  5. #6 of 6 best companies in Gift Basket Store

Written by the company

We provide the perfect personalised gift for you and your loved ones. Find the exact thing you are wanting for any special occasion.

Contact info

4.1

Great

TrustScore 4 out of 5

749 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 4% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.1

All reviews

(749)

95 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I wanted a grave ornament and had a few…

I wanted a grave ornament and had a few questions before ordering. The service team were lovely to deal with and the product was beautiful when it arrived just as I had expected. I would highly recommend this website to friends and family.

25 October 2024
Rated 1 out of 5 stars

Terrible customer service package has not arrived

I ordered 2 graveside memorial stones for my twin babies 1st anniversary. The package has not arrived. It was ordered 4 weeks ago. I have sent many emails to customer service. I received one ai bot reply advising me a human would contact me but no reply.
Do not risk losing your hard earned money on this site

22 September 2024
Unprompted review
For You Personalised Gifts logo

Reply from For You Personalised Gifts

Hi Meabh

I am truly sorry to hear about your experience and the difficulty with your order. I have looked into your supplied tracking, and it shows that the package was attempted for delivery, but no one was available at the time. It is now waiting for collection at your local post office.

Please collect the package as soon as possible, as if it is not collected within a limited time frame, it will be returned to us. At that point, we can however arrange to resend it.

If there is anything else I can assist with, do not hesitate to reach out. Again, I sincerely apologise for the inconvenience caused. Please do not hesitate to reach out to me directly at niamh@foryou.ie.

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