put a £70 cashout in while waiting for the bus on monday morning, checked it again from the same stop on friday morning, and the status had not moved an inch
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£75 cashout thursday, still pending?
Bethan was the only one who gave a straight answer, which was that the £310 payout is held pending a manual review and NOBODY will put a date on it.
put a £60 withdrawal in on the train, checked at lunch, nothing had moved.
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1.4
Bad
36 reviews
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put the £130 cashout through on the…
put the £130 cashout through on the sunday, then spent the afternoon assembling a wardrobe that came with the wrong screws, so i was in a mood already. checked on the monday. pending. checked on the thursday. pending. checked this morning, day nine. pending. at what point does pending stop meaning anything at all?
12 August 2026
Unprompted review
put a £70 cashout in while waiting for…
put a £70 cashout in while waiting for the bus on monday morning, checked it again from the same stop on friday morning, and the status had not moved an inch
11 August 2026
Unprompted review
Loyalty bonus tier dropped overnight…
Loyalty bonus tier dropped overnight and the points that got me there had gone
12 August 2026
Unprompted review
put the £40 cashout through on the bus…
put the £40 cashout through on the bus home, rejected with no reason given.
13 August 2026
Unprompted review
requested £45 from the phone app
requested £45 from the phone app, got a confirmation screen, then nothing at all for six days 😐 the withdrawl does not even show in the history tab now.
13 August 2026
Unprompted review
case 84512
case 84512. day one, acknowledged. day three, asked for ID. day three, sent ID. day six, asked for ID again. day six, sent ID again. day nine, told the case was being closed for lack of information. the information was a bonus dispute, not an identity question, and nobody at any point explained why ID was needed for it.
14 August 2026
Unprompted review
bonus terms carry no version date
bonus terms carry no version date, so no way to tell what changed.
12 August 2026
Unprompted review
App shows wagering progress live
App shows wagering progress live, useful enough, but it froze at 62% for days.
14 August 2026
Unprompted review
phone app shows the cashout PAID
phone app shows the cashout PAID, money isnt in my account four days later.
12 August 2026
Unprompted review
chat closed my cashout ticket early.
12 August 2026
Unprompted review
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