I attempted this course before but gave up, never reaching my goal. Then I heard about Fortruss Learning. I was surprised by the encouragement and motivational support I received. My questions were pr... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I cant speak highly enough of the support from our instructor Richard Gietman to help me complete my TAE40112 Cert 4 in Training & Assessment. The course was well structured, the online sessions were... See more
Company replied
The trainers were very helpful. The course structure was easy to follow with a lot of videos and explanations. The staff were always very friendly and helpful and there response times were great. At... See more
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The people are fantastic. The only times I really struggled with my training was when I was too stubborn to ask for help. The assistance offered by the staff won't give you answers but are exc... See more
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Contact info
100-102 Brisbane Road, 4557, Mooloolaba, Australia
- 1300 141 994
- study@fortresslearning.edu.au
- fortresslearning.edu.au
4.8
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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It was a great learning to ensure and…
It was a great learning to ensure and know the correct process of how to to handle and document your training and the evaluation process which is followed universally
11 October 2024
Reply from Fortresslearning
Thanks so much for your review, Rehana. We are so happy that you found the course to be efficient and usuful in ensuring consistency in the delivery and assessment of training. Wishing you all the absolute best for the future.
Warm regards,
The Fortress Team.
Supportive
The learning material was simple to follow and I was able to complete in my own time. There were plenty of offers of assistance, particularly if there had been a little time lapse between submitting completed modules. When asking for support, it was always readily available.
15 October 2024
Reply from Fortresslearning
Hi Xim,
Thank you for taking the time to provide such great feedback. We enjoyed working with you toward your new qualification and wish you all the very best in the future.
Warm regards,
Brian
Recommended
Well organised, easy to access, timely feedback, good support and understanding from trainers. Excellent resources. Would recommend to other people looking at undertaking TAE training
15 October 2024
Reply from Fortresslearning
Hi Helen,
Thank you for taking the time to provide us with such lovely feedback. It was great working with you toward your new qualification and we all wish you the best for the future.
Warm regards,
Brian
Fortress Learning is a great Training Company.
Fortress Learning is a great RTO to deal with. They are very well organised and their systems are both comprehensive and user friendly. I will definitely use their services again in the future. Many thanks, Steve
4 October 2024
Reply from Fortresslearning
Thank you for your wonderful review, Steve. We're thrilled to hear that your experience with Fortress Learning was positive. Congratulations on completing your TAE Dual Diploma Upgrade. We wish you all the best in your future endeavours and look forward to the opportunity to support you again in the future!
Thanks,
Jane
Nice experience with fortress.
Nice experience with fortress.
Fortress developed and designed course nicely.
11 October 2024
Reply from Fortresslearning
Thanks so much for your lovely review, Adeel. We are so happy that you found the course to be well-designed and easy to navigate. Wishing you all the absolute best for the future.
Warm regards,
The Fortress Team
Very positive experience
I only have great things to say about my experience with Fortress. The vocational training landscape can be tough to navigate, extremely tough sometimes. Fortress took time to understand my needs and expectations and provide expert advice with empathy and patience, and helped me avoid committing to the wrong options. Based on my experience you can engage them with great confidence. Particular vouch for Emma thanks again 👍
9 October 2024
Unprompted review
Reply from Fortresslearning
Thanks so much for leaving such a great review for us, Luke. It was a pleasure chatting with you and I agree that the VET Landscape is indeed a bit daunting at times. It is like a different planet! I am so happy that you found the information helpful and please reach out anytime in the future.
Warm regards,
Emma
Trainer has been very supportive and…
Trainer has been very supportive and responsive throughout the course. The online self learning materials are also very good and thorough.
2 October 2024
Reply from Fortresslearning
Hi Rita,
Thank you for taking the time to provide such lovely feedback. It was great working with you toward your new qualification and I am glad you enjoyed the process. All the best in your new career.
Warm regards,
Brian
Painless and good service
30 September 2024
Reply from Fortresslearning
Hello Fay,
Thank you for taking the time to leave your review. RPL Can be painless when you have the evidence. I wish you all the best with your Training and assessing endeavours.
Regards,
Deb : ))
From my first contact with…
From my first contact with Fortesslearning...
I always felt supported, listened to and guided with any query. All staff were available if I needed to ask questions and were knowledgeable. I can't thank them enough for their support through my time of upgrading my qualification. Kind regards to you all for your support.
3 October 2024
Reply from Fortresslearning
Dear Robyn.
Thank you for your kind review. We are so thrilled that you were pleased with our service. Congratulations on completing your Upgrade.
Kind regards,
Deb
The support was genuine and reliable
1 October 2024
Reply from Fortresslearning
Dear Mark,
Thank you for taking the time to leave a review. I have to say the Student was supportive and reliable as well.
Regards,
Deb
Upgrading my TAE Cert IV Training and…
Upgrading my TAE Cert IV Training and Assessment was straightforward with great support from staff. Everyone I spoke to were very helpful and organised. The trainers were very knowledgeable and encouraging throughout the training. I would and have already recommended Fortress Learning to friends and colleagues!
26 September 2024
Reply from Fortresslearning
Dear Matt,
Thank you for taking the time to leave a review. You worked hard to complete your Upgrade and are now fully qualified again. Congratulations. - Deb :DD
Training through Fortress
The enrolment process at Fortress was easy and very streamline, they were honest in what the cost would be and there was no pressure. They offered a payment plan which made it affordable. I was introduced to my trainer Jayne who was fantastic. Jayne was really good at responding to emails and made things clear of what needed to be done. We had regular meetings online to go through my work, which made it easy. I would highly recommend Fortress for any learning as they were always there to help, it made it easy going at my own pace, and they were always super friendly.
20 September 2024
Reply from Fortresslearning
We're so pleased to hear that you had a great learning experience with us. Your positive feedback means a lot.
Congratulations on achieving your Diploma of VET! Your hard work and dedication have paid off and it was great working with you. We wish you every success in your future endeavours.
Warm regards,
Jane
Top Trainer…
A very helpful Trainer who was very patient and willing to explain anything which I needed clarification.
19 September 2024
Reply from Fortresslearning
Dear Neal,
Thank you for your kind review. Congratulations on completing your Upgrade.
Regards,
Deb Thomas : ))
Thank you it was a trying time as I had…
Thank you it was a trying time as I had little chance to get into it properly due to work commitments. However a very enjoyable experience, challenging at times. But the overall experience was awesome. I am hoping to get into a TAFE but currently there are no jobs available close enough to where I live. Thanks again.
18 September 2024
Reply from Fortresslearning
Hi Derrick,
Thank you for taking the time to provide such good feedback, we really appreciate the effort. I enjoyed working with you toward your new qualification and hope you get a lot of benefit from it in the future.
Warm regards,
Brian
Really great support from Deb when…
Really great support from Deb when doing my TAE via correspondence will definitely recommend Fortress
16 September 2024
Reply from Fortresslearning
Dear Justin,
Thank you for your kind review. We wish you all the best with your career in Training and Assessment. : Deb : ))
Having participated in many courses…
Having participated in many courses over the last 25 years, many of which were boring, unsupportive and did not meet the expectations and criteria.
Fortress Learning on the other hand provided an online course that was easy to navigate, backed up the program with excellent learning resources, provided the ability to practice learning on line and gauge your progress.
The assessment process on submission was always prompt and feedback positive and encouraging.
Their personal support was fantastic and my very deepest thanks to Emma who was always there to guide me, provide encouragement and above had time for a personal chat.
Thank you very much for allowing me to regain my Cert IV TAE16
19 September 2024
Unprompted review
Reply from Fortresslearning
Alex, the pleasure was entirely ours. You faced and overcame personal challenges and circumstances to demonstrate such experience, calmness and dedication in completing your course. This attitude to life and attitude to being the best facilitator you can be does speak volumes about the type of person you are and I shall miss our calls very much. You are an inspiration to me and I am sure many others, Alex. Stay in touch and wishing you all the very best for the future both personally and professionally.
Warm regards,
Emma and the Fortress Team
Great communication from start to…
Great communication from start to finish.
Help when I needed it.
The only downside was the time waiting for assessments to be marked.
19 September 2024
Reply from Fortresslearning
Thank you for your kind words and 5-star review, Alan. We're pleased to hear that you were satisfied with our communication and support throughout your training.
Congratulations on achieving your Diploma of VET! Your hard work and dedication have paid off.
We do strive to mark assessments sooner than our 4-business day turnaround time, but unfortunately, it’s not always feasible. We appreciate your understanding and glad to hear that this didn't negatively impact your overall experience.
Thanks,
Jane
Brian Uren could not fault him
Brian Uren could not fault him. Fantastic service and great knowledge.
17 September 2024
Reply from Fortresslearning
Hi Dave, thank you very much for taking the time to provide such great feedback, I really appreciate it. I enjoyed working with you to achieve your new qualification and hope that you get great benefit from it in the future. Cheers, Brian.
I really enjoyed the immense support I…
I really enjoyed the immense support I received from the trainers and student support team whom I interacted with. Big thank you to Brian and Richard there were always available and responded in time notwithstanding the fact that I was in a country 7 hours behind. Also, the way Fortress learning has organized the learning resources and step by step for solo Session's guide is quite credible. I look forward to choosing Fortress learning to advance my studies.
13 September 2024
Reply from Fortresslearning
Hi Chris,
I do appreciate you taking the time to provide such great feedback. I really enjoyed working with you to achieve your qualification and working with someone halfway across the globe was great fun. I wish you all the very best in the furniture and hope you get a lot of benefit from your new qualification. - Brian
The staff are very supportive
The staff are very supportive, the learning process and materials are very well organised and clear.
I would definitely recommend this college.
12 September 2024
Reply from Fortresslearning
Dear Vivian,
Thank you for your kind review. We wish you every success with your ongoing career in Training and assessment.
Deb : DD
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