Spoke to customer service advisor called Harry who sorted out my problem for me straight away. I was conned into believing shein was giving a mystery box parcel away with postal payment only. Then tak... See more
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See what reviewers are saying
I found out about this company a couple months ago, while I was searching online, it popped up & I decided to give it a try. Im glad I did, very great customer service & good communication. I recommen... See more
My account was canceled, I am yet to be refunded so my review is only based on the agent that helped me, she was attentive and explained things foe me and was patient. Even though I was second guess t... See more
Reached out to assist with the query. I'm happy to hear from you so quickly as I had to go to the bank and put a stop on my card for other transactions as well. I look forward in the future to doing b... See more
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Fast processing service
The help was provided immediately after…
The help was provided immediately after asking for it. I was help by Zara. She was so kind
Be sure before you buy or act about something
I had a problem with a membership of a page but they helped me a lot ,they were friendly and they cared about my problem. And one of their staff members (Alero) was the most helpful staff she solve my problem thanks for everything…..
Bob was calm and ready to solve my…
Bob was calm and ready to solve my problem.
Helpful employee - Zara
As with other reviews, the company did reach out to resolve my issues and Zara will be assisting with this. My review is based on being supported by customer assistance as I did not make use of the subscription.
Issue is being handled well
They manage the issue well.emily is…
They manage the issue well.emily is good and helpful
Very quick and comprehensive…
Very quick and comprehensive clarification of my Problem. Well doe ANNE!
SCAM SCAM SCAM!
SCAM SCAM SCAM!
I got an email claiming my google drive was almost full and upon entering my creditcard info they (fortravelbits CYP) deducted €37 TWICE from my creditcard (even though it claimed to cost €2,95 and suddenly I was on a subscription of €74 per month. My creditcard company blocked my creditcard to prevent furder fraud transations.
Spoke to customer service advisor Harry.…
Spoke to customer service advisor called Harry who sorted out my problem for me straight away. I was conned into believing shein was giving a mystery box parcel away with postal payment only. Then taken through to this company and felt conned into a contract.
Thanks Kenny
Surprise at fast response from Paula…
Surprise at fast response from Paula and the expedient corrections
The agent Scarlett was really kind and…
The agent Scarlett was really kind and patient with my requests. She helped me without hesitation and found a quick solution to my problem.
My request was attended at the most…
My request was attended at the most convenient time. Thank you for your immediate response.
Great communication and Issue Addressed…
Great communication and Issue Addressed with Emily. Thank you for the quick response.
Great customer service received by Kevin
Great customer service received by Kevin
I dislike the first reviewer of my…
Thank you Emerald, for your assistance in helping to resolve my issue.
u have a good services and a good…
u have a good services and a good support,thank u so much for understanding
i am just mom
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