Forth  Reviews 1,659

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 182 reviews, reviewers had a great experience with this company. Many customers appreciate the ability to design their own tests and the overall user experience, finding the process simple and straightforward. The speed of results is frequently highlighted as excellent, with many receiving their outcomes within a few days. Reviewers also value the helpful doctor's summaries and the clear, easy-to-understand analysis provided. However, some people were dissatisfied with the customer service, mentioning slow response times and a lack of communication regarding their queries or test results. A few other people also felt that the product itself had issues, such as difficulty in collecting blood samples or a lack of detailed explanations for certain test results.

What people talk about most

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the speed,... See more

Response time

Users describe ambiguous interactions with response times, with many praising the speed of results and... See more

User experience

Customers had positive experiences with the user experience, often describing the process as simple, easy,... See more

Customer service

People report ambiguous experiences with customer service, with many praising the helpfulness and efficiency... See more

Product

Reviewers highlight ambiguous aspects of product, with some expressing satisfaction with the overall... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love bring able to design my own test. I'm training for a number of big races and wanted to look at some specific areas. The results will help my coach and I refine my training. The website and... See more

Rated 5 out of 5 stars

My go to for bespoke blood tests. I don't need a doctors report, but I like the option to fine tune your level of support should you require it. The speed of results is second to none, and the tests a... See more

Company replied

Rated 5 out of 5 stars

I wanted to do a comparison check against 6 & 12 months so I picked up another follow on test. The dashboard provided gives you a great overview and allows you to easily see how things are improving (... See more

Rated 5 out of 5 stars

Lucy & The Forth Team went beyond what was expected with their customer service. Clear instructions on how to take a sample and results came back swiftly with detailed explainations. Second time I h... See more

Company replied


Company details

  1. Blood Testing Service
  2. Home Health Care Service

Written by the company

Keep track of what’s happening on the inside with our range of private blood tests to monitor essential health biomarkers.


Contact info

4.0

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 62% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Convenient and Efficient

Fast service, quick and easy to organise and I like that they give you the option to pay for a nurse/phlebotomist to draw the blood. This is an efficient and accommodating service and the blood pack coming through the letter box is the best thing so there is no complicated delivery. Thank you!

8 August 2025
Rated 5 out of 5 stars

No forced bundles and quick customer service

I’ve used a couple of other brands in the past but chose Forth because it allowed me to test the biomarkers that I wanted, rather than force me into bundles. When it came to taking the blood sample, I messed it up (entirely my own fault). Ordering a replacement vile was easy via the customer services email who responded very quickly.

12 August 2025
Unprompted review
Rated 1 out of 5 stars

Disappointed in Forth service and support

Whilst Forth tests are cheaper than others, i feel that maybe i should have spent just that little more and received a better service overall.

1, received subscription test kit and sent back completed the same day( mon)
2 had a message tue or wed to say it had been received and was in processing
3 thur/fri no test results
4 tried to contact customer support , their response by messenger is so slow its a joke
5 mon no test results

If im honest for such a high profile company not having live communication is a corner cutting method of just delaying. Dealing with complaints isnt difficult. listen , respond and do something !

im extremely disappointed in my service, forth communication and to be honest i will be cancelling my subscription as it just isnt worth it.

lesson learned

4 August 2025
Unprompted review
Forth  logo

Reply from Forth

Hi Andy

We’re very sorry to hear of your disappointment, and I’ve been looking into this matter for you.

I can confirm that an email was sent to you on 30th July, informing you that unfortunately, the lab was unable to analyse your sample. In that message, we also offered assistance with a retest. Based on your conversations with our customer support team, it appears you did not receive this email. This may be due to a discrepancy between the email address used to place the order and the one from which you later contacted us.

We received your email on Monday morning and responded the same day, explaining why the lab was unable to provide a result and asking how you’d like to proceed.

We always strive to offer the best service possible and to respond promptly. In this instance, it seems the issue may have arisen due to an incorrect email address being provided at the time of purchase.

Rated 5 out of 5 stars

Reassuring process

Received my results from new Advanced Cholesterol test which is quick and easy to do at home. Results, (of a more detailed and more frequent testing than I get from NHS) returned within 2 days with a very helpful interpretation of the collective numbers by the company doctor. It reassures me that it has been worthwhile making lifestyle changes over the recent months and years

25 July 2025
Rated 5 out of 5 stars

The build your own test is such a great option to have available.

I have used Forth a few times and I am very happy with their service. The build your own blood test is such a great option to have available. Blood tests generally have all the charges built in so if you have multiple tests you are unnecessarily paying for the same thing over and over, it's so annoying and really bumps up the cost. Having the option to pay it once and then just for what you need is so good. Forth deserve 5 stars just for that.

I hope in the future they seperate the tests via method of collection, this would allow those choosing venus draw a much much larger choice of tests.

20 June 2025
Rated 5 out of 5 stars

Exemplary!

Start to finish - just perfect, quite exemplary! Head and shoulders above others offerring similar jone tests.

18 July 2025
Rated 5 out of 5 stars

My Forth journey so far

Having a fantastic experience so far with Forth. I started with a male hormone blood test in 2024 and am now using the service to track more specifics in my life currently. The doctor’s notes are always informative and kind, and the customer service is truly spectacular. Cassidy and the team answered all questions I had in full, and have made the process very enjoyable so far.

16 July 2025
Unprompted review
Rated 5 out of 5 stars

Kate was Great!

I emailed the Forth support team with some issues with activating my test. I had Kate reassure me and guide me at every step and she managed to sort everything out very quickly. Thank you Kate for answering all of my questions and doing everything in your power to fix my problem :)

14 July 2025
Unprompted review

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