Forthglade Reviews 17,451

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 6,234 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the food, noting that their pets thrive on it and enjoy meal times. The ordering process is frequently described as easy, and the delivery service is often highlighted for its speed and reliability. However, some customers also noted issues with delivery, including delays and problems with couriers. A few people experienced issues with damaged packaging or incomplete orders, and some mentioned difficulties reaching customer service by phone.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers express delight, stating their dogs love the... See more

Quality

Clients share positive opinions on quality, with many praising the excellent quality of the food and... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the quick delivery times,... See more

Order

Consumers generally express satisfaction with the ordering process, often highlighting its ease and the quick... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent and speedy... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been buying your food for well over a year now I have to say the quality is amazing and my dog Nella finishes every last bite She’s always had problems with her gut and I’ve tried everything an... See more

Company replied

Rated 5 out of 5 stars

Forthglade customer services is first class. My first order was meant to have been delivered by Evri and we all know what they are like!! After a week of failed deliveries and then claiming it was... See more

Company replied

Rated 5 out of 5 stars

The treats and chews really get his attention and gets him to focus on what is asked of him to get the reward. The lavender chews have a good effect of calming him first thing in the morning and ju... See more

Company replied

Rated 5 out of 5 stars

The food is of excellent quality. I needed my subscription order to arrive before I went away for my dogs and indeed it did. They kindly sent the food by Express Delivery. I have two dogs so need a l... See more

Company replied


Company details

  1. Pet Store
  2. Feed Manufacturer
  3. Animal Feed Store
  4. Food Producer
  5. Natural Foods Store
  6. Pet Supply Store

About Forthglade

Written by the company

SHOP ALL DOG FOOD SHOP WET FOOD SHOP DRY FOOD SHOP TREATS Forthglade - Dog's Dinners From Devon

Ignite your dog's tastebuds with our natural range of high-quality dog food. Founded in 1971, Forthglade is now a highly reputable brand and leader in the natural pet food market.

We’re passionate about nourishing the relationship between dogs and their owners, and make food that we believe supports this mission. Our simple and wholesome food is also tail-waggingly tasty and free from junk, fillers and artifical flavours, colours and preservatives.

Our ranges include grain free and wholegrain wet food, cold pressed and lightly baked natural dry, dental sticks and natural dog treats. Our recipes are available across puppy, adult and senior, to support your dog throughout every stage of life.

Each of our wet food, dry food, dental & treat recipes are made using natural ingredients. We offer complementary and complete recipes to give you maximum control to tailor mealtimes suited to your dogs needs and preferences.

We're passionate about giving back and we've donated over 360,000 dinners to dogs in needs through our Happy Paws initiative. We're also partnered with the National Trust to help improve access for dogs and their owners at the places the Trust cares for.

Need Help?

We're sure that our food will get tails wagging but if you need to reach out, our friendly customer care team are on hand/paw with any questions you may have. Follow the link below to fill out a contact form, and a member of the team will get back to you as soon as possible.

CONTACT US

Written by the company

Free delivery on all orders over £40
Get free delivery on all orders over £40!
Your Dog Magazine award winners
Best Wet Food 2026! For the sixth consecutive year, Forthglade has been awarded the Best Wet Food accolade in the 2026 Your Dog Awards.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

17K reviews

5-star
4-star
3-star
2-star
1-star

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you Forthglade for sorting out a…

Thank you Forthglade for sorting out a delivery glitch with Evri for me so speedily and furthermore sending me a free order as well which I certainly wasn’t expecting! Excellent customer service and have to say my four dogs are all thriving on a combination of the wet and cold pressed food.

6 May 2026
Unprompted review
Rated 3 out of 5 stars

Not to Pepe’s taste

Sadly, Pepe just doesn’t like it. He actually flinches away from his food bowl! It may be the texture - he likes his food chunky.

27 April 2026
Forthglade logo

Reply from Forthglade

We appreciate you sharing Pepe's experience and sorry he isn't enjoying the food. Thanks for sharing your feedback with us!

Warm wishes,
The Forthglade Team

Rated 4 out of 5 stars

Great service

Great service. my dogs seem happy with the food, though they are not big eaters at the best of times ! It's bizarre.

My only thought is, I do wish the trays were easier to open.

Many thanks, Donna

27 April 2026
Forthglade logo

Reply from Forthglade

Thanks for sharing your feedback with us!

Warm wishes,
The Forthglade Team

Rated 5 out of 5 stars

Delighted

I've been feeding my Cocker Spaniel Forthglade dog food for years now, i.e. Wet and Lightly Baked ranges. They are all brilliant and my little dog loves them all, including the brown rice versions. Never had a problem. My dog also enjoys your great variety of dog treats. Customer Service superb and delivery received very quickly and packaged very securely. Thank you.

27 April 2026
Rated 1 out of 5 stars

Trays burst open

Trays burst open. Food all over the inside of box. Had tp throw away lots of them as too damaged and open. Tried to contact forthglade on phone....waited 20 mibs and got to number 1 in the queue, to be cut off. Tried to email forthglade, not able to submit. Wrote to head office....no reply. Will not be ordering from them again. Such a shame. And all they have done since is e mail me with offers, but wont reply to my complaint. What is sad is that w read reviews about the same issue but decided to give them a try as my dog loves the food.

9 April 2026
Forthglade logo

Reply from Forthglade

Hi, we’re very sorry to hear your trays arrived burst open and leaking throughout the box, resulting in damaged and unusable food. We completely understand how frustrating and disappointing this must have been.
We’re also extremely sorry to hear about the difficulties you experienced trying to contact us, including being cut off after waiting on the phone, being unable to submit your email enquiry, and not receiving a reply to your letter. This is absolutely not the experience we want for our customers.

One of the team will be in touch with you tomorrow to get this fully resolved and ensure that you are not left out of pocket. I unfortunately haven’t been able to locate your previous contacts to us, which is not an excuse, just an explanation as to why we have not already been in touch.

Warm wishes,
The Forthglade Team

Rated 5 out of 5 stars

Reliable

Reliable. These "guys' deliver quality dog food. Took advantage of their dental sticks this month. My dogs love them. A good chew and snooze 😊

20 April 2026
Rated 5 out of 5 stars

My dog was very ill with tummy upsets…

My dog was very ill with tummy upsets and fur falling out. I discovered she was sensitive to carrots omega 3 and lamb. I now give her 90% meat forthglade with a whole grain mixer and forthglade treats and she is fully well again. Beautiful coat, and running around like a pup again, even though she is 10 yrs old. Thank you for giving us a wonderful product for our dog.

20 April 2026
Forthglade logo

Reply from Forthglade

We're so happy to hear our 90% meat recipes, grain mixer, and treats have helped your dog regain her health! It's wonderful she's doing so well and has a beautiful coat. Thank you for sharing your positive experience with us.

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 5 out of 5 stars

Good came on time dogs love the Lamb &…

Good came on time dogs love the Lamb & Turkey kibble

20 April 2026
Forthglade logo

Reply from Forthglade

We're happy to hear that the delivery was on time and your dogs love the Lamb & Turkey kibble! Thank you for your positive feedback.

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 1 out of 5 stars

Order not received

I have tried to contact you to let you know my order wasnt received. The courier company have let you know there was a problem. I cancelled my subscription but have still not heard from you. Shame really as the food was good on the first order.

24 April 2026
Forthglade logo

Reply from Forthglade

Hi, we’re very sorry to hear this and completely understand your frustration, especially as you had already tried to contact us regarding your missing order and cancellation request. This is not the experience we want for our customers.

We’re sorry to hear there has been an issue with the courier delivery and the delay in getting back to you. One of the team will be in contact with you tomorrow to investigate this fully and get things resolved for you as quickly as possible.

We’re pleased to hear your dog enjoyed the food from your first order and hope we can put this right for you.

Warm wishes,
The Forthglade Team

Rated 5 out of 5 stars

Good Value Bundles

Love trying the bundle offers as it gives us a chance to try new products and flavours.
Scrapper really enjoys everything!

26 April 2026
Forthglade logo

Reply from Forthglade

We're happy to hear that you enjoy exploring our bundles and discovering new flavors. It's great to know everything is a hit! Thanks for your positive feedback.

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 5 out of 5 stars
Forthglade logo

Reply from Forthglade

We're so happy to hear that your dog loves our food and is very happy; thank you for sharing your feedback with us!

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

Rated 4 out of 5 stars

Excellent service and delivery

Excellent service and delivery. My dog seems to like the kibble, really likes the cold pressed - I shall transition her to this, but unfortunately she does not like the wet food.

27 April 2026
Forthglade logo

Reply from Forthglade

Thanks for sharing your feedback with us!

Warm wishes,
The Forthglade Team

Rated 3 out of 5 stars

Ordering and delivery

Ordering and delivery, very good.
Product good, but neither dogs realy enjoying the flavour and leave a lot of it.

23 April 2026
Forthglade logo

Reply from Forthglade

Thank you for your feedback on the ordering and the product. We're sorry to hear your dogs didn't enjoy the flavour. We value your comments.

Helpful info, FAQs, our Customer Care contacts and product details are at forthglade.com.

Warm wishes,
The Forthglade Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look