I must just call this experience just a step-Above Great ! Fortect Support performed Exactly as I requested and Again I have enjoyed another satisfactory moment ! I am Always impressed how fast... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fortect's support team did a FABULOUS JOB! They spent several hours with me via emails determining the cause of my popup problem. I'm keeping their product running, simply because their tech suppo... See more
Company replied
This Fortect caper is the cat's meow. It's a Security app that more than keeps the machine behavin'. It's a trustworthy program & that allows Komputer Bumpkins like myself, to feel confident while... See more
Company replied
I thought my 6 year old computer was beyond economical repare. Starting it meant going though BIOS and then some apps didn't work. A wait of 6 hours was needed before it would start again. Then I... See more
Company replied
Company details
About Fortect
Written by the company
Contact info
United Kingdom
- support@fortect.com
- fortect.com
4.7
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
In just a few days
In just a few days, my Windows 11 PC is running much smoother.
29 September 2026
Unprompted review
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
FORTECT support team response and competence
FORTECT support team was surprisingly prompt in responding to my message of total frustration. They then stuck with me as we worked to achieve a completely successful resolution of that frustration.
28 September 2026
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
Excellent program that has helped me to…
Excellent program that has helped me to keep my ageing computer working efficiently
28 September 2026
Unprompted review
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
Quick and helpful response
Quick and helpful response! Everything I could ask in a company!
25 September 2026
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
The Support team is fantastically…
The Support team is fantastically responsive, fast with direct and useful instructions to resolve quickly the problem that I have had for weeks. I regret that I didn't contact them sooner.
28 September 2026
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
I deeply regret ever installing Fortech…
I deeply regret ever installing Fortech on my PC. It has messed up everything, from how my browser works to making my computer even slower than before, and I doubt I can fully restore my PC to how it was. I did receive my refund, but the damage to my system is already done and I am still dealing with the consequences. I wish I had never touched this software.
20 September 2026
Unprompted review
Reply from Fortect
Hi John,
We’re very sorry to hear about your experience and understand how upsetting it must be to feel that your browser and PC performance were affected after installing Fortect.
While we’re glad to hear that your refund was successfully completed, we would also like the opportunity to better understand what happened. The issues you described are not the experience we want for our customers, and we would appreciate the chance to review the specific circumstances rather than leave your concerns unresolved.
If you’re willing, please contact us at support@fortect.com with any details or screenshots you have, and our support team will be happy to look into this further and assist you with the remaining concerns.
Thank you for sharing your feedback with us.
Dell W11 23h2 Laptop
My Dell W11 Laptop when it was running 23h2 refused to upgrade to 25h2. Going through Microsoft and Dell support was a waste of time as both pointed figures at each other. I had Fortect installed on all 6 home computers and figured that even thought the problem was not theirs to solve, I reached out to Fortect Support and they worked with me (via email) to get the upgrade done. Than, when it was on 25h2, Microsoft's One Drive automatically took control of my files without any intervention by me. I went back to Fortect and asked for help and over a period of several days, they provided specific steps on what to do, including any adjustments to the registry to get the laptop up and running "without" One Drive.
If it weren't for Fortect, I would have thrown the laptop against the wall.
27 September 2025
Unprompted review
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
So far everything as advertised
I suddenly could no longer open my MS 11 office Outlook. I tried numerous methods. None worked. I googled how to fix it. One of the suggestions was Fortect. I reluctantly reviewed the company, hoping to see was at least a decent product. After reading several different reviews I opted to give it a try. I also opted to purchase the most expensive one. I reluctantly sat here waiting for the scan to complete. The system thankfully kept advising was still working and thanked me for my patience. After almost 30 min it was complete. Needed a reboot. MIRACULASLY my Outlook opened right up! Regardless of anything else, the fact this worked alone was worth the $58 !!! Very pleased and it included 5 keys to install on other devices! FIVE STARS from me right now,
2 September 2026
Unprompted review
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
customer service was amazing
customer service was amazing. Prompt and professional - I wish all companies operated as they do!!!!
26 September 2026
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
Couldnt be better......
Couldnt be better....... though it is ANNOYING to ALWAYS get the "One of our team members will get back to you shortly regarding this ticket" ALL the time, otherwise, very prompt replies which is appreciated. Cheers
26 September 2026
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
it works -- dont understand …
it works -- dont understand everything but im getting old with modern stuff, but I see Fortect works
26 September 2026
Unprompted review
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
Just had this program a few days and…
Just had this program a few days and find that it works well at cleaning up my PC. Thanks Fortect!
23 September 2026
Unprompted review
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
The Fortect Support Gurus are at the…
The Fortect Support Gurus are at the top of their league in customer service quality and blazing saddles response time, explanations and education of clients. Keep up the top notch work and standards which elevates the industry. Mahalo, Darrel Lau, CPA, Honolulu, HI
24 September 2026
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
Fortect are exceptional in all aspects…
Fortect are exceptional in all aspects of computer technology.
Their staff are very patient and understanding, especially for older folk who do not fully understand computer functions.I would recommend them to anyone experiencing problems with their computer,particularly Windows 11
24 September 2026
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
Great experience
Great experience, very easy to download and install. Working extremely well
21 September 2026
Unprompted review
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
Good and quick resolution of this issue – excellent work!and prompt response to my service…
Quick and prompt response to my service request. Within minutes, I was asked for the necessary information and explanations, along with instructions on how to locate these entries within the software package. All the information required to process this service request was provided within minutes, and the process could begin.
Good and quick resolution of this issue – excellent work!
Besten Dank!
23 September 2026
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
Windows 10 computer running slow
Windows 10 computer was running very slow with lots of "Wait or Exit" messages when browsing the internet. Was getting very frustrated using it so sought a solution. Rather than taking it to my local computer shop, I thought I'd look for a solution elsewhere and found FORTECT. After downloading and running their app., my computer is working perfectly and I'm very pleased to have a fully-functioning computer again.
20 September 2026
Unprompted review
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
Bought a new computer and needed to…
Bought a new computer and needed to know how to transfer my subscription. They answered my question and resolved my problem in minutes. Great program thanks
22 September 2026
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
work perfect
18 September 2026
Unprompted review
Reply from Fortect
We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.
The Fortect Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.