Fortect Reviews 6,161

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product for its effectiveness in cleaning and optimizing their computers, often noting significant improvements in speed and performance. The technology is frequently highlighted as excellent, with many people appreciating its ability to update drivers and guard against threats. The customer service and support team are repeatedly described as outstanding, providing quick responses and knowledgeable assistance. However, some customers reported negative experiences, including issues with software installation leading to system crashes and data loss. A few people also mentioned difficulties with customer service, feeling that replies were automated or inconsistent, and expressed a desire for direct communication with a real person to resolve complex problems.

What people talk about most

Product

Customers consistently note positive experiences with the product. Many reviewers praise its effectiveness in... See more

Technology

Reviewers highlight positive aspects of technology, with many praising its effectiveness in optimizing PC... See more

Response time

Customers consistently report positive experiences with response times. Many reviewers praise the quick and... See more

Customer service

People report positive experiences with customer service. Many customers praise the support team for being... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, efficiency, and... See more

Based on these reviews

Rated 5 out of 5 stars

Love this. Does what other cleaners don't: Cleans out actual crap and junk from your machine. Updates drivers I didn't even realise needed updating. Very thorough, very professional looking also and i... See more

Company replied

Rated 5 out of 5 stars

Fortect support contacted me via email when i uninstalled my software ,explained that license key would not work as i had upgraded pc to windows 11, they sent an email with a new key instantlly withou... See more

Company replied

Rated 5 out of 5 stars

Fortect is a really excellent application for Windows and Android users. The windows app definitely optimizes the PC for top performance and also guards against viruses of all kinds in real time. The... See more

Company replied

Rated 5 out of 5 stars

I have found Fortect to be the best, offering an Outstanding product paired with an Outstanding Service/ Support Team. I am amazed on how well their product works and paired with real people, people t... See more

Company replied


Company details

  1. Software Company
  2. Computer Service
  3. Software Vendor

About Fortect

Written by the company

logo
desktop
Forecast & Protect your PC from Online threats.

Step into the future of PC optimization

trust
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Fortect Driver
Updater

Unlock the full potential of your PC with Fortect Driver Updater.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Every question solved in minutes

Every question solved in minutes. Fortect! The best there is!!!

16 March 2026
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 5 out of 5 stars

infomation is always available

infomation is always available. Service is number 1

16 March 2026
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Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 1 out of 5 stars

Grosse fumisterie c'est un outil de…

Grosse fumisterie c'est un outil de nettoyage comme Ccleaner simplement, il me manquait un élément windows W3CSV il a été incapable de repérer qu'il manquait dans les registres alors qu'à la recherche sur internet il prétendait savoir faire, j'en suis au même point avec 30 € de moins !
This is a complete rip-off; it's just a cleaning tool like Ccleaner. I was missing a Windows element, W3CSV, and it was unable to detect that it was missing from the registry, even though it claimed to know how to do it when I searched online. I'm in the same situation, but I saved €30!

16 March 2026
Unprompted review
Fortect logo

Reply from Fortect

Bonjour Gisele,

Merci de nous avoir fait part de vos commentaires. Nous sommes désolés d'apprendre que votre expérience avec Fortect n'a pas été à la hauteur de vos attentes.

Nous tenons à préciser que Fortect n'est pas un simple outil de nettoyage. Contrairement aux nettoyeurs traditionnels, Fortect se concentre sur la réparation des fichiers système Windows, le remplacement des composants système endommagés par des fichiers sains issus de sa base de données et la stabilisation des performances globales du système. Ses fonctionnalités vont bien au-delà du simple nettoyage des fichiers temporaires.

Concernant le composant Windows que vous avez mentionné, Fortect est conçu pour détecter et réparer un large éventail de problèmes système et de registre. Cependant, certains composants système très spécifiques ou peu courants peuvent nécessiter une installation manuelle ou des mises à jour Windows directes, ce qui explique pourquoi ils n'apparaissent pas toujours dans les analyses de réparation automatisées.

Nous encourageons toujours les utilisateurs à contacter notre équipe d'assistance à l'adresse support@fortect.com. Nous pouvons souvent les aider à analyser des problèmes système spécifiques et leur fournir des conseils lorsqu'une réparation dépasse le cadre des analyses automatisées du logiciel.

Nous vous remercions pour vos commentaires et travaillons constamment à l'amélioration des capacités de détection et de réparation de Fortect.

Rated 5 out of 5 stars

Custom Service 5*

8 March 2026
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 5 out of 5 stars

Reliable and easy to use

Reliable, predictable and simple to operate. No surprises as its console displays everything that is being checked, identified, and corrected. Unlike some malware checking utilities, if you use or make applications that create false positive reports, it is easy to remove the items from quarantine and make the software ignore them.

15 March 2026
Unprompted review
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 5 out of 5 stars

Excellent company excellent protection

fortect have been helpful as soon as i got in contact about transferring my licence key to my new pc and their response was almost instant, the best service i have ever received from any pc protection company and throughly recommend fortect to all ,you wont regret your decision , from a very happy customer thank you

15 March 2026
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 5 out of 5 stars

Fast response on my issue

Fast response on my issue
got it fixed quickly

15 March 2026
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Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 5 out of 5 stars

Slow laptop no more!

My laptop was so slow you could nap while. It was looking for a website. After using FORTECT it's like having a new computer! THANK YOU FORTECT!!!!

14 March 2026
Unprompted review
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 5 out of 5 stars

Even though the tool didn't solve my…

Even though the tool didn't solve my problem with Outlook connection, the team were very responsive & refunded my purchase.

14 March 2026
Unprompted review
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 5 out of 5 stars

O.K.

O.K. THAT WAS PERFECT

13 March 2026
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Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 5 out of 5 stars

Top-class Customer Support

Top-class Customer Support

Wasn't expecting this instant response on a weekend!

14 March 2026
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 5 out of 5 stars

The very best customer service

First, the Fortect program is a great program for helping to keep my desktop working at a top level. I have had a problem with billing and another time with my activation key. Neither of were really Fortect's fault. On both occasions, Fortect resolved the problems. In my opinion, they have the best and the quickest customer service department. They actually care.

13 March 2026
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 5 out of 5 stars

WOW! Great Customer Service

WOW! What a pleasant surprise this morning. I sent a message to support at Fortect, expecting it to take a day or two before I had a reply. I happened to check my email and found an on-point response. This was within 2 to 5 minutes. I would give them a 6 if it were available. I highly recommend... and their product is remarkable.

13 March 2026
Unprompted review
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 5 out of 5 stars

Fixed a crashing laptop.

Had a laptop that kept crashing and after trying to reload windows twice without success I loaded Fortect. After running Fortect the laptop has not crashed since.

24 March 2025
Unprompted review
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 5 out of 5 stars

Fortect is prompt & thorough in response

Fortect is prompt to respond, provides complete & thorough responses with solutions, empowers me to keep moving -- but I'm so grateful that I have to write again to say thank you!

13 March 2026
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 5 out of 5 stars

have bought several virus protection…

have bought several virus protection programs in the past, but they didn't give me the service I was looking for. recently I have been having problems with my pc running slow and decided to give Fortech a try. After I reached out to them about my problem they responded back in a very short time and were very helpful with my needs. I would very much recommend them to anyone in need.

13 March 2026
Unprompted review
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 5 out of 5 stars

Software Activation Issue

The folks on the support team provided excellent service. They responded right away and got my problem with software activation fixed soon after. They explained everything to me about my issue. They are very user friendly!

13 March 2026
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 5 out of 5 stars

I chose Fortect for some driver updates…

I chose Fortect for some driver updates to my aging Asus desk top runninh windows 10 home.Shrotly after installing the new drivers I lost my internet connection. We have a fiber optic connection, so the computers are fed by WiFi. My compiter was using an ASUS USB Wifi adapter. I contacted Fortect for help sorting out the problem. The tech people wer on the problem immediately and stuck with me until we had exhausted all possibilities tofor the failure and confirmed the adapter had failed. I replaced the adapter and that problem was fixed. My experience working with the tech department was the best I ever had. They were quick to respond and layed each check out in step by step order. They quickly and correctly lead me through this problem. Iam very glad I chose Fortect and recommend them hightly

11 March 2026
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 5 out of 5 stars

My difficulty was a tricky one

My difficulty was a tricky one. Once Fortect got the full details, they swung into action and a correct solution was found. Many thanks. Chris Shannon

13 March 2026
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

Rated 5 out of 5 stars

VERY FAST response to my problem

VERY FAST response to my problem! Clear concise instructions to solve my issue. PC up and running smoothly again! Fortect

12 March 2026
Fortect logo

Reply from Fortect

We really appreciate you taking the time to share your feedback. Knowing that we’ve made a positive impact on your digital experience is the best reward we could ask for! Thank you for choosing Fortect.

The Fortect Team

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