Formycamping Reviews 234

thank you for following up with me, Edith

I am going again as simply there is no action or willingness to provide a decent customer service from this retailer.
After sharing my first review, though it took many weeks to hear from anyone, we finally got an email from Jeremy from the support team, saying they will be happy to refund us the money, after we correct our reviews on Trustpilot. I am shocked by this dishonest tactic, and frankly refuse to go along with it - I will not change my review to 3-4 stars, as the service I have been provided with is simply dishonest and disrespectful. ForMyCamping - you should be ASHAMED of your blackmailing tactic. This is not how you receive positive feedback from your customers.

This being said, I still have not received my refund.

I strongly discourage anyone to purchase from this website. Be aware of the scams they do and rest assured, you will not get a good customer experience.

Here, a copy of the email from Jeremy (1out of the 2):
Gentle reminder via email sent on 12/08/2024. We humbly await your good review to ensure your satisfaction and reversal of the process. If you wish, we can delete your data after the reversal is completed.

Steps to share your review on Trustpilot:

Write a short comment highlighting one of the following "Good service" "Issue resolved" "Helpful assistance" using the Trustpilot link below. Kindly avoid terms like "Refund" "Cancellation" as they will not be verified.

Open the Trustpilot link and select 4/5 stars: LINK

Submit your review using Continue by email and follow the instructions

Payment should be received within 3-5 business days after processing.

Please send a screenshot/reply after the review is completed to speed up processing. Thank you for allowing us to resolve this issue.

....

I had amazing customer support from emily
Very helpful
Thankyou

From when I ordered my product it was a great experience of friendly staff. Help with choosing the correct product to suit my needs.

Very very good Customer service excellent

Horrible took money from my account no idea what this is all about did get my money back eventually now they took money again a few months later

Good customer service. My problems sorted out well. Over all experience with this company met my expectations

I bought water preasure spray kit that uses rechargeble battery. It was advertised for R157 with free delivery. Your company deducted R187.29 on 21 July 2024 again deducted R142.35 on 24 July 2024. The reference is formycamping410587*3483. I need the product or my refund and the price now is 120% more than the advert price.

This website took some money from my credit card and i never used that.
and formycamping.com are scam. I don't know how they accessed to my credit card. I am going to the bank to
requesting for a refund

The company is great and handled any problems in the best manner.

Violet promptly and courteously responded to my request.

This website took some money from my credit card and i never used that. getforsport.com and formycamping.com are scam. I don't know how they accessed to my credit card. I am requesting for a refund for now but they don't answer.

I spoke with Anne and has helped me with my refund

By chance, for some reason, I subscribed to some site without consciously because I did not know which site I lost a hundred plus euros, I really want to return this money. Deliberately taken away from me

I did ask for a Refund, but was politely told NO, even though I had tried to make a purchase without signing up, formycamping took my money and said I hadn't tried a purchase. Incorrect. I gave a bad, but honest review.
Now I have received an email asking for a better review and then AFTERWARDS, I will get my refund. See email:

Hi Phil,
I wanted to follow up on the recent matter you brought to our attention and express our sincere gratitude for allowing us to address it.

We have cancelled the subscription and as a goodwill gesture, we are pleased to refund you the Membership fees . We hope this demonstrates our commitment to your satisfaction and our desire to make things right for you.

We will be processing the refund promptly, and you can expect to see the funds returned to your original payment method within 5-7 business days.

However, I would first ask you to please take a moment to share your experience on our platform on Trustpilot (We suggest you write that the problem is taken in charge and upgrade the number of stars to 4-5 as a good rating). Once your review is posted, we'll promptly process the refund.
Click on the link to share the review:
We rely on your swift response to issue the refund!
Best Regards,
James
Escalation team

Yet again another email re review, yet again asking to alter in order to receive a refund. See the following:

However, I would like to offer you a membership fee refund because we want your experience to be positive. Rest assured that we pay great attention to the security of online transactions.

We suggest you write that the problem is taken in charge and upgrade the number of stars (4-5 as a good rating).

Please be advised that when editing your review, it's essential to revise the body or content and eliminate any language that could potentially damage our reputation, such as terms like "scam" or others with similar implications. This step is required for the review to be classified as positive in our records and for the refund process to proceed accordingly.
**Important:** In your review, we kindly ask that you avoid using terms like "refund" or "membership cancellation," as these can be confusing for other customers. Instead, we would appreciate it if you could use positive phrases such as "good service," "good company," "thank you," "good experience," "good customer support," etc.
**Please note:** Reviews containing terms like "refund" will not be considered positive, regardless of the number of stars given. Consequently, we will not be able to proceed with the refund process, which is a significant exception from our team.
After confirming the rating change, please rest assured that we will initiate the refund on your account immediately. If for some reason this does not happen, you are free to re-rate and re-write your review.
We greatly appreciate your consideration of our proposal and look forward to resolving this matter amicably.