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Rated 5 out of 5 stars

I,m very happy with my cbd product, and Formula swiss. They always deliver very quickly and no problems with customs in Norway.

Rated 1 out of 5 stars

A month and a half goes by since their last reply and formula swiss as yet to refund me from a purchase i've made more than 4 months ago and that they were never able to deliver it! This company... See more

Company replied

Rated 5 out of 5 stars

Company delivers superb quality CBD products at an affordable price. I have had toll-problems with other companies delivering to Norway before, but Formula Swiss delivers on time, legally and quickly... See more

Company replied

Rated 5 out of 5 stars

Formula Swiss is the best natural product I have ever used. From the skin care to the drops; even my cats absolutely love it. My favourite is Cannabidiol in strawberry I sleep so well after it (usuall... See more

Company replied

Company details

  1. Fitness and Nutrition Service
  2. Herbal Medicine Store

About Formula Swiss

Written by the company

We are a family-owned company located in the center of Switzerland. Since 2013, we have produced organic health, cosmetics, and nutritional products of the highest quality with documented results to customers in more than 58 countries. We produce, research, and develop hemp plants with a high yield of CBD and a full spectrum of natural cannabinoids indoor, outdoor, and greenhouses in Switzerland following organic principles, Good Manufacturing Practices (GMP), and ISO 22716-2007. Our local shops: https://formulaswiss.com - https://dk.formulaswiss.com - https://es.formulaswiss.com - https://de.formulaswiss.com - https://fr.formulaswiss.com - https://nl.formulaswiss.com - https://no.formulaswiss.com - https://at.formulaswiss.com - https://ch.formulaswiss.com - https://se.formulaswiss.com - https://uk.formulaswiss.com - https://pt.formulaswiss.com - https://it.formulaswiss.com - https://cz.formulaswiss.com - https://pl.formulaswiss.com - https://ro.formulaswiss.com - https://fi.formulaswiss.com - https://bg.formulaswiss.com

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 60% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Mega results! Must try!

I’ve had several products shipped to the UK And I have to say the creams are definitely a favourite..
10 out of 10 -highly recommend trying

11 September 2025
Unprompted review
Formula Swiss logo

Reply from Formula Swiss

Hi Crystal Jade,
Thank you very much for your wonderful review!

Rated 5 out of 5 stars

I did buy the product 30% CBD oil and…

I did buy the product 30% CBD oil and gave it to my girlfriend that have huge problems sleeping due to PTSD and newly diagnosed cancer. So far it has exceeded our expectations hugely. She say that she has not slept so good the last 15 years. More calm, the smile is back. Today she had the best day in years because the head now get to relax. Would have given the product a 6 if it was possible, so thanks Formula Swiss for a great product. Best regards Trym

12 December 2025
Unprompted review
Formula Swiss logo

Reply from Formula Swiss

Hello Trym,
Thank you very much for your wonderful review!

Rated 5 out of 5 stars

Ordered the product to help me with sleeping!

Ordered the product to help me with sleeping, quick delivery and great quality product but the main thing was a couple of drops before bed and it helped me sleep like a baby as they would say ✌️

14 December 2025
Unprompted review
Formula Swiss logo

Reply from Formula Swiss

Hi Derek,
Thank you so much for your 5-star review!

Rated 1 out of 5 stars

Big scammers, stay away

I ordered end of 09.25 a CBD oil, which they sent via national post and it arrived 5 weeks later. This product had written on it EXPIRY 09.2025. After I sent them the picture of the expired product, they tried to convince me several times that actually the product is safe to consume and EXPIRY means manufacturing date. When I did not buy it, they agreed to refund me for the product. It is now 12.2025 and they still haven't sent me the money. Every week I send them an e-mail and their copy-paste reply is "we will transfer you today the money". I have opened an official complaint with the European Consumer Centre and waiting for a resolution. BIG SCAMMERS, stay away from this business.

9 December 2025
Unprompted review
Formula Swiss logo

Reply from Formula Swiss

Thank you for your feedback Teodor.
We are very sorry to hear this.
Of course, if you received a faulty product, we always either propose a replacement (which we did right away), or a refund.
We will check right away why you have not yet received your refund. If this was an error on our side, we will rectify the situation right away. Thank you for your understanding and patience.

Rated 5 out of 5 stars

correct

correct. the shipment arrived on time

20 November 2025
Unprompted review
Formula Swiss logo

Reply from Formula Swiss

Thank you very much for your 5-star review!

Rated 1 out of 5 stars

It is a lie that the product doesn’t…

It is a lie that the product doesn’t have Thc. I tested positive on Thc when I took the product. So I don’t recommend using the product if you drive. Then you can loose your license to drive.

30 September 2025
Unprompted review
Formula Swiss logo

Reply from Formula Swiss

Hi Kjell,

Thank you for reaching out and sharing your concern.

We can assure you that our THC-free products are fully free of THC. Over the past 13 years, none of our products have ever failed independent third-party laboratory tests.

To help us look into this further, could you please send us:
A photo of the product label (front and back), and
A copy of the police report or test result indicating THC detection?
This information will allow us to investigate the matter carefully and assist you properly.

Thanks in advance,

The Formula Swiss Team

Rated 5 out of 5 stars

Everything is as good as promised

They deliver very fast (I'm in Norway) and the product is as good as promised. Great offers to reduce price if you buy in bulk. Will keep ordering from them.

3 October 2025
Unprompted review
Formula Swiss logo

Reply from Formula Swiss

Thank you so much for your 5-star review Marianne!

Rated 5 out of 5 stars

Fantastic Company.

The site was easy to use, I found exactly what I was looking for. The delivery came a little earlier than estimated, and I had no issues. I have ordered multiple times and never had an issue.

3 September 2025
Unprompted review
Formula Swiss logo

Reply from Formula Swiss

Thank you for your fantastic review Kelly!

Rated 5 out of 5 stars

Health Elixir

The purity, taste and effects are unmatched! Tried several products over the past 4 years and nothing comes close to their quality! If only we could get 30-50 ml bottles would be amazing so they last longer! Daily supplementation is a blessing for health and metabolism!

1 July 2025
Unprompted review
Formula Swiss logo

Reply from Formula Swiss

Thank you very much for your amazing review and thank you for your feedback!

Rated 5 out of 5 stars

Best CBD oil

Best CBD oil, Formula Swiss.I used it from 4 years, for anxiety and is the best.For relaxed body and mind, less stress with CBD oil.
Fast delivery always on time!

20 August 2025
Unprompted review
Formula Swiss logo

Reply from Formula Swiss

Thank you very much for your wonderful review, we appreciate it!

Rated 1 out of 5 stars

Do not buy from this company if you live in norway the customs confiscated my cbd and reported me to the police for an illegal narcotic be very careful this company is selling you illegal drugs

This is to update my review today i received a letter from the Norwegian police telling me i have a 5000kr fine or 5 days in jail for importation of an illegal narcotic cbd containing THC which i bought from this company do not buy from this company its totally illegal

23 June 2025
Unprompted review
Formula Swiss logo

Reply from Formula Swiss

Hi Dick,
Thank you for your continued support and for being a loyal customer – we truly appreciate every order you’ve placed with us.
We want to clarify that our CBD products are registered and fully legal in Norway, and we have thousands of satisfied Norwegian customers who receive their orders without any issues.
It seems your concern may be related to traveling through customs with CBD products, which is a different matter. While our products are compliant, customs officials may not always be fully informed about specific product registrations or evolving regulations. That’s why we generally do not recommend traveling internationally with any CBD products, no matter the brand.
That said, we feel your review may unintentionally give the wrong impression about the legality and reliability of our products. If that’s the case, we kindly ask if you’d consider updating or clarifying your review to avoid confusion for other customers.
If there’s anything we can do to help clear things up further, please don’t hesitate to reach out directly — we're always here to help.

Warm regards,
The Formula Swiss Team

Rated 5 out of 5 stars

They promised me a complimentary bottle…

They promised me a complimentary bottle to make up for another promise they failed to keep if I placed an order. After I made the purchase, they didn’t send the promised but now they send it to me and be above my expectations. The cbd they sell is really very good and i trust a lot on them. Thank you.

1 March 2025
Unprompted review
Formula Swiss logo

Reply from Formula Swiss

Thank you very much for your feedback and we are truly sorry for the inconvenience you experienced.
You will of course receive your extra bottle shortly, this was simply a misunderstanding.
Thank you for your patience and don't hesitate to contact our support team again should you have any further questions or remarks.

Rated 5 out of 5 stars

An easier everyday life

I have a cyste grown together with my spinal cords, spastisk muscles and pains cause of this.

Have tried CBD oil for a while, and it work pretty good for me. I use 5 drops two times a day, morning and when I go to bed in the evening. I have less pain in my hip which hurt a lot, and I'm more relaxed in muscles and have a much better sleep.

Gjert

20 March 2025
Unprompted review
Formula Swiss logo

Reply from Formula Swiss

Thank you so much for your wonderful review Gjert!!

Rated 2 out of 5 stars

Please discontinue CBD oil MCT for cats, it is not reliable

*Money received back 4/3

Product quality for MCT oil for cats is not reliable.
It seems to be working at first, and tasted good for the cat, but then they sent me expired and near expiry products, those lost their potency, and since I had trust in the product it was a long painful story to realise why my cat is ill again. After we changed back to Vetrihemp CBD oil, he was taking before, he immediatelly got better, so it is for sure the case. Please send my money back from order #EU4308 as it was a waste of money causing trouble to my cat and me too.

28 February 2025
Unprompted review
Formula Swiss logo

Reply from Formula Swiss

Dear Kormanto,
Thank you very much for your second review about the same order you received.
We are still terribly sorry to read this and have tried to solve your issue.

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