Excellent service from my delivery driver. Phil. S, live in a village lane that’s very narrow, couldn’t park close by, so carried my shed from the road, and up some stone steps into my front garden,... See more
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At Forest, we know a fair bit about fences; And sheds for that matter. In fact, we’ve been the UK’s leading and most trusted manufacturer and distributor of quality wooden garden products for over 50 years. Today, you’ll find our range of garden buildings, fencing, decking and decorative structures for sale across many sites online and in over 3,000 retail stores. From the forest to the doorstep – we’re a vertically integrated business We’re proud to be a British company using sustainable, British timber. The majority of the timber we use is grown and felled from managed UK forests across Scotland. After felling, the timber is cut and processed in our nearby sawmill and taken to our manufacturing operation in rural Worcestershire.
Contact info
Unit 288, Hartlebury Trading Estate, DY10 4JB, Hartlebury, United Kingdom
- 0333 321 3142
- info@forestgarden.co.uk
- forestgarden.co.uk
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4Life Apex Shed from Forest Garden
We ordered a 6x8 4Life Apex Shed with double doors from Forest Garden via my catalogue JD Williams. We were immediately contacted by Forest Garden with detailed instructions and component list for the particular modular shed we had bought which was fantastic as sometimes shed instructions can be quite generic. We were given a super quick delivery date and on the day could track the driver and get ready for it. The driver Andy L couldn't have been more helpful, he popped it exactly where we wanted it and was so friendly. Absolutely blown away by the entire process, five stars for customer service and delivery. Shed is being built as I type this!
Garry T and Mitch did a great job…
Garry T and Mitch did a great job delivering the shed.
Disappointed with quality of the…
Disappointed with quality of the arbour, rough wood with no weather protection and delivered damaged at one corner of the side panel. It was delivered unpackaged, just left in a side passage as a pile of wood. No instructions or paperwork.
However, customer service was good and it was collected on time by Brian Coleman. Waiting for refund.
Our delivery arrived spot on time
Our delivery arrived spot on time. I was delighted with the quality of my fence panels. Phil.S was the most helpful and courteous driver I have met in a long time. Excellent customer service. We would definitely order from Forest garden again .
Great selection of sheds
Great selection of sheds, competitively priced, easy to order & offered a choice of delivery dates.
Kept well informed of actual delivery, and very helpful delivery driver.
I would have no hesitation using Forestgarden again.
Delivery of Garden Sheds
Excellent service, delivery on time and very helpful driver Phil S, would highly recommend!!
Thank you Roy
Thank you Roy. Delivery on time, with a smile and neatly placed where requested.
Phil S was outstanding
Phil S was outstanding, courteous, professional, and delivered everything perfectly. Thoroughly recommend him and forest garden as a co.
Quality shed- quality delivery
Quality kit, delivered bang on time by cheerful Phil Haywood. Great service - thanks
Very pleased with my purchase of timber…
Very pleased with my purchase of timber fencing, the delivery driver, Andy W was excellent, friendly and helpful, carried the delivery to where i asked him. He was very helpful. Will certainly use this service again
Excellent service
Excellent service, full tracking on estimated delivery time, map to see where my driver was and on arrival Phil the driver was very courteous and helpful in stacking my panels.
ROY T was professional in delivering…
ROY T was professional in delivering our new shed and did everything in a timely manner whilst explaining how to put it together! He was friendly and delivered the item with care
Ordered via B &Q a pergola
Ordered via B &Q a pergola. The delivery man was lovely but on checking the wood the main piece was split and unusable , how it got past quality control I have no idea and the person needs to get their eyes checked. Whilst a replacement piece has been ordered I’m still waiting and the person doing my garden is not now available to put up when it eventually does arrive so not sure what I’m supposed to do now . Very disappointing
Shed delivery
Had a shed delivered this morning by such a wonderful young man called Ryan Bishop. He was polite courteous and helpful. Such a credit to your company.
Excellent service received from delivery driver Kevin R
My second purchase this month from Forest Garden and I am again delighted with the excellent service received from their delivery driver Kevin R. He was so helpful and considerate, ensuring my posts and fence panels were left secure and safe.
Great service from Forest garden and…
Great service from Forest garden and their team. Their driver Alex Hibbert was polite and friendly and placed the planters in the garden. Very helpful.
Repeat order
This is our second order from these guys, we returned for a second not only due to the quality of the panels received but also because the delivery experience. This time didn't disappoint once again a great panels and exceptional service/deliver from Phil S and James
Simran and Mark
Simran and Mark, delivered our arch, checked it over thoroughly to make sure it wasn't damaged.
Very helpful and polite.
Not put together as yet but very…
Not put together as yet but very friendly and knowledgeable delivery guys who put it exactly where I wanted it with much care and attention to safety and tidiness.
Thank you Simran and Mark
I couldn’t be happier with the service…
I couldn’t be happier with the service I received from Forest Garden. From start to finish, everything was absolutely first class.
Unfortunately, my road was closed for resurfacing on the day of delivery, meaning there was no vehicle access to my property. I called the office, and Tracy was incredibly helpful. She quickly arranged for the delivery drivers to call me in advance so I could meet them on the main road instead. It was such a simple solution, but it made all the difference.
The delivery drivers, Penko and Ed, were fantastic. They met me exactly where we had agreed, and Penko very kindly carried the trellis all the way to my property. That level of customer service and willingness to help really went above and beyond.
The trellis itself is spot on—excellent quality and exactly what I was looking for.
A genuinely professional, friendly company with outstanding customer service. I wouldn’t hesitate to recommend Forest Garden to anyone, and I’ll definitely be using them again in the future. Thank you! Elena B.
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