FORESMART Reviews 

297
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, responsiveness, and helpfulness, often going above and beyond. The service is frequently highlighted as smooth, efficient, and reliable, ensuring shipments are handled well from start to finish. Reviewers consistently appreciate the clear and prompt communication, with agents often replying quickly, even outside regular hours. Many people also highlight the fast and on-time delivery service, noting that shipments arrive as planned without unexpected delays.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their professionalism, responsiveness, and... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, reliability, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising timely and fast deliveries... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

Response time

Users describe positive interactions with response times, highlighting prompt and clear communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Foresmart has been the smoothest and most frictionless process, they go above and beyond to make sure your shipments are on track and everything is delivered in great condition. S... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I’ve been using Foresmart for years to book goods from China to Norway, and I couldn’t be happier with their service. Johnny always goes above and beyond to secure the best rates and provide ou... See more

Company replied

Rated 5 out of 5 stars

We have received several shipments through Foresmart. Everything has gone smoothly. In particular Katherine has been extremely helpful, always finding us the most economical shipping solutions. We con... See more

Company replied

Rated 5 out of 5 stars

Ian from foresmart has been an invaluable help to me and my business. He is a great communicator, is very reliable, and finds me shipping options at competitive prices. I have been working with Ian... See more

Company replied


Company details

  1. Freight Forwarding Service
  2. Logistics Service
  3. Shipping Company
  4. Shipping Service

About FORESMART

Written by the company

Promo Image

FORESMART

Foresmart Forwarding is a Class A forwarder Company in China. Our head office is in Shenzhen, China, and we have a branch office in Guangzhou, Changsha... We can handle the shipment from Shenzhen, Shanghai, Ningbo, Guangzhou, Qingdao, Tianjin, Fuzhou, Xiamen, Dalian, Foshan, Taiwan, HoChiMinh, and so on. Our main Market is in the USA, Canada, Australia, New Zealand, UK, Germany, and other Europe countries.

Here below are our main services: 1. Air freight&Ocean freight forwarding 2. FBA shipping 3. Consolidation, Warehousing 4. Customs broker 5. Insurance 6. DDU&DDP


Your reliable shipping agent in China.
Make freight more efficient.
get a free quotation more services

Contact info

5.0

Excellent

TrustScore 5 out of 5

297 reviews

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5.0

All reviews

(297)

57 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I had very good experience

I had very good experience. I have an update for my shipment at anytime. Good support for my business, thank you again

29 November 2024
FORESMART logo

Reply from FORESMART

Hello,Thank you for your wonderful feedback! We’re so glad to hear that you had a positive experience and that our timely updates and support were helpful for your business. Your trust means everything to us!

We look forward to continuing to support your shipping needs.

Best regards,
Foresmart Forwarding Team

Rated 5 out of 5 stars

Excellent service & communication

Excellent service & communication provided by Sunshine. Our shipment arrived in perfect condition, on time and without fuss. Highly recommended

3 December 2024
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Reply from FORESMART

Thank you very much for your recommendation,we will try our best to make freight more efficient.thank you.

Foresmart Forwarding Team

Rated 5 out of 5 stars

Foresmart is extremely professional and…

Foresmart is extremely professional and took care of every part of the process adequately. it was a pleasure working with them and a special thanks for Sunshine who took care of our project from beginning to end

3 December 2024
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Reply from FORESMART

Thank you for your kind feedback about service,we are pleased to handle your shipment.Really appreciate.

Foresmart Forwarding Team

Rated 5 out of 5 stars

Great experience

Ian arranged shipping of my products. From the moment I paid until I received goods passed only 7 days. I am so happy with the service. Ian is great to work with.

12 November 2024
FORESMART logo

Reply from FORESMART

Thank you for your feedback about our service,that is really happy to handle your shipment,thank you.

Foresmart Forwarding Team

Rated 5 out of 5 stars

This company has very good service

This company has very good service
Specially jessi very helpful and precise

6 November 2024
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Reply from FORESMART

Hello Louran,thank you for your kind review,really appreciate,hope we can handle your shipment again,thank you.

Foresmart Forwarding Team

Rated 5 out of 5 stars

Great Service!

Despite some unexpected delays, Ian has kept me well-informed and handheld me through the process. His flexibility in handling last minute requests and prompt responses were particularly impressive. Highly recommend Foresmart’s services.

3 November 2024
FORESMART logo

Reply from FORESMART

Thank you for your kind understanding,we will do our best to handle your shipment,if there is any questions,just feel free to contact our manager team,thank you.

Foresmart Forwarding Team

Rated 5 out of 5 stars

the best international shipping

the best international shipping company. great prices and excellent service. Anna followed me step by step during the shipment, giving me all the support and assistance I needed. I made a shipment from china to italy and I will definitely rely on them again next time.

30 October 2024
Unprompted review
FORESMART logo

Reply from FORESMART

Hello Dado,we are pleased to handle your shipment,looking forward to your handle your next shipment soon,thank you.

Foresmart Forwarding Team

Rated 5 out of 5 stars

Thank you so much for your service

Thank you so much for your service, Foresmart. I have great experience with your company.
Very informative and professional. I highly recommend your service and hopefully will repeat the business in the future.”

Anna, Fashion Distribution, Italy, 23/10/2024

24 October 2024
FORESMART logo

Reply from FORESMART

Thank you for your kind review and looking forward to cooperate with you again,thank you.

Foresmart Forwarding Team

Rated 5 out of 5 stars

The best service from foresmart…

The best service from foresmart specially from Ian. Ian can be contacted almost any time and very helpful and with full of knowledge. Thank you so much and the best service ever.

23 October 2024
FORESMART logo

Reply from FORESMART

Hi,Thank you for your high recommendation.Looking forward to cooperate with you again,thank you.

Foresmart Forwarding Team

Rated 5 out of 5 stars

Perfect service

Perfect service

11 October 2024
FORESMART logo

Reply from FORESMART

Hi Thank you for your kind feedback,we will work hard to make freight more efficient.thank you.

Foresmart Forwarding Team

Rated 5 out of 5 stars

great end-to-end logistics service

transparent, open communication, fast responses upon request, everything that I appreciate for an international logistics service. thanks

8 October 2024
FORESMART logo

Reply from FORESMART

Thank you so much for your kind feedback.That is great to handle your shipment.Thank you.

Foresmart Forwarding Team

Rated 5 out of 5 stars

Have been doing business since 4 years

Have been doing business since 4 years, they or their services have never disappointed us. Always through communication, wiling to hear your concerns and always stand by with you. I highly recommend them

27 September 2024
Unprompted review
FORESMART logo

Reply from FORESMART

Hello,Appreciate for kind review,always do our best to provide the efficient freight service.Thank you so much.

Foresmart Forwarding Team

Rated 5 out of 5 stars

This is an really good company

This is an really good company! Good work, we have Sunshine as partner and we really like working with her.

Thanks for the support!

25 September 2024
Unprompted review
FORESMART logo

Reply from FORESMART

Hello,we are happy to get your kind feedback,always doing the best to make freight more efficient,thank you.

Foresmart Forwarding Team

Rated 5 out of 5 stars

Ian from Foresmart is top notch

Ian from Foresmart is top notch! After driving him crazy with the back and forths of a complicated shipment, he was able to take of my shipment without any hitches.

Thank you for your great service!

23 September 2024
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Reply from FORESMART

Thank you for your kind feedback about our colleague Ian, we are very happy to handle your shipment. Thank you so much.

Foresmart Forwarding Team

Rated 5 out of 5 stars

One Stop Shop

From the Initial Contact ,Communication and transparency was key
Calon and the Team were able to work with Myself and The contractor to conclude a perfect solution
The Customer Service is just top Class and I would not hesitate to Promote this experience to others who might be thinking of using Foresmart as an option for their business needs
I can only say good things about this experience and would use this method in the future
Thanks Steven Burns Queensland Australia

12 September 2024
FORESMART logo

Reply from FORESMART

Thank you for your feedback about our shipping service,we are like to support your business.If there is anything we can do for you,just feel free to contact us.
Thank you.
Foresmart Forwarding Team

Rated 5 out of 5 stars

The shipment was handled with…

The shipment was handled with perfection as usual arrived on time and Anna looked after all the logistics
as required A+

20 August 2024
Unprompted review
FORESMART logo

Reply from FORESMART

Thank you for your kind feedback,we will keep to work hard to meet your shipping request,thank you.

Foresmart Forwarding Team

Rated 5 out of 5 stars

Fast delivery, highly recommended

Excellent customer service, fast shipping, close follow up from Ian, you are always updated with latest status, highly recommended.

27 August 2024
FORESMART logo

Reply from FORESMART

Thank you for your kind review,we will keep to provide the efficient freight service,thank you.

Foresmart Team

Rated 5 out of 5 stars

Excellent Service and communication

Excellent communication from Chloe, fair pricing and a faster delivery than expected.

12 August 2024
Unprompted review
FORESMART logo

Reply from FORESMART

Thank you for your kind feedback about our servie and price.We will keep to make freight more efficient.
Thank you so much.

Foresmart Forwarding Team

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