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Rated 1 out of 5 stars

Possibility the worst online shopping experience I've ever had. Made a simple purchase - bamboo floating shelves. Arrived in good time but in the worst condition. Packaging was open, ripped, inadequa... See more

Rated 5 out of 5 stars

I already received my parcel like 11-ish in the morning. Amongst my orders thru online i made, so far you are the fastest in processing my orders. Also, this is 2nd time I experienced that service. I... See more

Rated 1 out of 5 stars

this shįt a fuckng scam ong mfs tried selling me a mic for 245 dollars supposedly “discounted” from 371, Dumb cûnts actually thought i was dumb enough to fall for that. Literally had to search this... See more

Rated 1 out of 5 stars

I ordered two items from Hacco via fordeal. The items said they had been delivered but I've not received them. The items were coming via royal mail according to delivery infomation but despite them s... See more

Company details

  1. Shopping & Fashion

Written by the company

Fordeal-The best online shopping center,New arrival,Big discount,Your fashion choice.


Contact info

1.8

Poor

TrustScore 2 out of 5

325 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Don't use, just awful

Possibility the worst online shopping experience I've ever had. Made a simple purchase - bamboo floating shelves. Arrived in good time but in the worst condition. Packaging was open, ripped, inadequate to protect the items within. Every shelf was dented, scratched and gouged. Needless to say I emailed them immediately (unable to phone as theres no number for customer service). I received a responce within 24 hours with details on how to start the return/refund process. However, my order did not appear in my account history. I have all the evidence of the purchase, original screenshots, confirmation emails, the physical items... but with the item not in my order history it made no difference to them. 16 email conversations I had with 4 different people, all as useless as the last. No help at all. None actually answered my quuestions about the issue of my missing order, only regurgitating the same generic response.
In the end I had to contact Paypal for a refund but even then Fordeal had me over a barrel. As I can't return it via their app, I'd have to post it independently at a cost of nearly £40. (The original purchase was £75). Paypal couldn't intervene further as Fordeal had offered a solution. Sickening that theres no recourse for this sort of horrendous service. I've learned my lesson tho... never by from China, keep it local or European. I'm sure people have had no issues shopping with Fordeal before, but I'm not one of them.

10 August 2025
Unprompted review
Rated 1 out of 5 stars

Fordeal is a scamming platform that can…

Fordeal is a scamming platform that can persuade you to be a seller and then scam your money by exposing to you that to give you your comision you have to pay the taxes and then get your money and thats where you get scammed as you may believe that it's a true deal and once you tranfer the amount required they will block you and never answer back together with fordeal you have an app waifair that is the associated to fordeal that goes on shiwing you the rate of salesso you believe that yes you are selling.
Be carful everyone

26 January 2026
Unprompted review
Rated 5 out of 5 stars

I was confused with the messages on…

I was confused with the messages on WhatsApp regarding delivering item. I must say, I was very surprised about how well made the outfit is and the finishing very good. I really like my outfit.
Thank you

6 December 2024
Unprompted review
Fordeal logo

Reply from Fordeal

Thank you for your support of Fordeal, welcome to shop at Fordeal again in the future!

Rated 1 out of 5 stars

Undelivered Item

I ordered two items from Hacco via fordeal. The items said they had been delivered but I've not received them. The items were coming via royal mail according to delivery infomation but despite them saying item delivered they have no signature or photo to show delivered. I have emailed fordeal for refund but no reply.. purchase reference 720322772599263002 and delivery reference WB556864496GB. Please help to get my money refunded

3 November 2024
Unprompted review
Rated 1 out of 5 stars

Hey guys,please hear this…

Hey guys,please hear this comment!Fordeal ist JUST A SCAM they are so weird and don’t write you back when u wanna return items!just a scam don’t buy anything the service is also bad!and I’m from Germany.(for my German guys)Hallo,Bitte kauft nicht da!Es ist ein Scam!lasst die Finger von!!!!die Sachen haben eine sehr schlechte Qualität!

20 December 2023
Unprompted review
Fordeal logo

Reply from Fordeal

Sehr geehrter Kunde, das Problem, das Sie hatten, tut uns sehr leid. Sie können uns über die App kontaktieren: Konto: Kontaktieren Sie uns und das Kundendienstteam wird Ihnen helfen.

Rated 1 out of 5 stars

The worst quality of clothes please…

The worst quality of clothes please don’t buy anything from Fordeal 🙏🏾

12 April 2023
Unprompted review
Fordeal logo

Reply from Fordeal

Dear customer, we are really sorry about the issue that you faced we do have a return & exchange service, you can contact us through the Application : Account- contact us, and the customer service team will help you.

Rated 1 out of 5 stars

Delivered wrong items after 14 days of…

Delivered wrong items after 14 days of waiting . Noe I need my cash back and for that also need alot to do

8 February 2023
Unprompted review
Fordeal logo

Reply from Fordeal

Dear customer, we are really sorry about the issue that you faced you can contact us through the Application : Account- contact us, and the customer service team will help you.

Rated 1 out of 5 stars

Quality is bad..

Quality is bad... I bought lankybox item for my daughter and when it came it obviously fake... Poor material... want to return but my daughter insist not to as we can't find lankybox item in Dubai...

10 September 2022
Unprompted review
Rated 1 out of 5 stars

I had a very Bad experience with…

I had a very Bad experience with Fordeal. They delivered me something different to what I ordered at that also after delaying 32 days. Very Bad customer service response. Although they say refund/return option is there but i very tiresome even if they deliver a wrong product. Will never recommend to go through fordeal for any online order

19 April 2022
Unprompted review
Rated 1 out of 5 stars

This website is a big scam.

This website is a big scam.. I applied for return item and after they picked up the item getting to 2months and I haven’t received my refund in my app wallet which was suppose to be instant after pickup and when I write them about it they say the item have not arrived in their warehouse for 2months????? Even if it’s by sea…. 😳😳😳 bad service… I don’t recommend better shop someplace else

3 February 2022
Unprompted review

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