Forces Online Reviews 

25
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Amazing experience it’s nice to actually speak to a vet who understands your problems, issues and needs and is willing to help unlike all those money grabbing charities. Would definitely 100% recommen... See more

Company replied

Rated 5 out of 5 stars

I use Forces Online on a regular basis, as I work work veterans as part of my job role. Many of the veterans that I support have no phones or access to one, meaning they become even more isolated. For... See more

Company replied

Rated 5 out of 5 stars

Forces online came through with a laptop for a veteran I am supporting so swiftly. Just having a laptop has allowed him to move forward with the positive changes he wanted to his professional life. He... See more

Company replied

Company details

  1. Charity
  2. Armed Forces Association
  3. Computer Support and Service Company
  4. Information Service
  5. Social Welfare Center
  6. Veterans Center

Written by the company

Forces Online is a registered cross-border charity supporting armed forces veterans, their families and dependents. We are registered with the charities commission in England & Wales Reg. No 1188955. We are registered with OSCR in Scotland Reg. No. SC050678 All of our services can be accessd from our main website https://www.forcesonline.org.uk


Contact info

4.2

Great

TrustScore 4 out of 5

25 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.2

All reviews

(25)

7 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Len has always supported me as an…

Len has always supported me as an author, and yesterday helped me track down some WW2 information. His followers also gave a great input. 100% five-stars.

3 October 2023
Unprompted review
Forces Online logo

Reply from Forces Online

Richard I really enjoy reading your books which gives me a break from all the research. The help with the WW2 information also did the same and gave us a small break from the intensive world of supporting armed forces veterans, their families and dependants with their many issues. PS I am looking forward to the next book.... My thanks also goes out to the Forces Online supporters than engaged in the support.

Rated 5 out of 5 stars

Forces online moved a veteran

Yesterday Forces online moved me and my kit from Swindon to Oxford
.No charge and shared the heavy lifting. They too alot of the stress away and that is a godsend. They gave me some advice on how to get set up and pointed me to a local veterans group.Also they said they eould come here to help at any stage if Ineeded them to
.This is the practical down to earth help that I needed. Well met and Thanks.

2 September 2023
Unprompted review
Forces Online logo

Reply from Forces Online

Always a pleasure to help the people that need it. As we get bigger we will help more deserving veterans, their families and dependents. Glad it helped.

Rated 5 out of 5 stars

So quick amazing

Made contact with Len to get a phone for a homeless veteran to enable him to claim benefits . They processed the application the same day and the phone arrived in 2 days . I am so grateful for the support

18 July 2023
Unprompted review
Forces Online logo

Reply from Forces Online

Thank you we have done quite a few. They must be ordered through an agency at https://www.veteranshardship.uk/our-services/ - Helping veterans, their families and dependents wherever we can.

Rated 5 out of 5 stars

Saved my life

I got in touch with Len at Forces online due to a breakdown in my relationship and a mental health crisis which led to loss of career and accommodation.

That day for short term purposes the charity provided me with emergency hotel accommodation and funds to help with food.

In the background Len was working on re housing referrals and by the Tuesday I was re housed in safe supported living for veterans.

This help and assistance has enabled me to stable myself and rebuild my life.

If it wasn’t for Len and the hard work the staff put in over that weekend I have absolutely no idea where I would be now.

Thank you!

15 June 2023
Unprompted review
Forces Online logo

Reply from Forces Online

Thank you John hopefully you are on the mend. This case reflects our organisations committment to veterans https://www.forcesonline.org.uk

Rated 5 out of 5 stars

Passionate and genuine

Extremely supportive, caring and polite admin that are only too happy to help. Clear and easy to use website with many different branches of help and support that's easy to navigate. Hard working with a passion that is genuine and sincere.

14 March 2019
Unprompted review
Forces Online logo

Reply from Forces Online

Hi Suzie,
Thank you for you completing a review for us, we are extremely grateful. We are now using Trustpilot to gain a better insight into what people think of Forces Online which hopefully will enable us to make some positive changes to our service.

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