Force4 Reviews 

Recently visited the Plymouth branch and was impressed with the knowledge and advice I was provided. Very helpful, well stocked and good clothing range.

Shopped at their Port Hamble and Plymouth branches. Service and stock levels always been good. They try to stay competitive with prices but the convenience of immediate collection of gear is appreciated.

It's a shame to read negative reviews about this company as I recently bought a Sevylor inflatable kayak which was far cheaper than I had seen elsewhere and included paddles (basic but still good) and a pump which weren't available with other companies. The delivery was very prompt. We had only used once and on the second use when inflating we noticed a very large bulge. I contacted the customer service team and sent the photos. They sent this to the supplier to review and within 24hrs they had agreed for a courier to pick up the faulty kayak and send a replacement. Within 2 days we had a new kayak. The lady I dealt with kept me updated and was very polite and helpful. I would definitely use this company again.

Poor customer service. Staff member really didn't seem to have the time or willingness to help me. I felt she could not really be bothered and I was made to feel quite uncomfortable. In addition I did not appreciate the sarcasm that was also present when I questioned her knowledge of a product they sell which she seemed to think was inferior (You get what you pay for statement) and yet on questioning she said she didn't l know because she had never used it. Her tonality left little doubt about her attitude.
Was totally unwilling to help get a product from another store sent over to Shamrock Quay store.
Will be very reluctant to give this shop another visit.

I have used this busines many times in the past but will try all I can not to in the future. Marine bazar just down the road are a very good alternative.
They insist on card only , no cash. Once cash is removed from our life we will be at the mercy of having our accounts frozen by the authorities ( this goes on in China and has happened in Canada already) or the many options where the the banks system goes down.

Pathetic service. Nobody ever answers the phone or emails. There are a lot of other options out there. Avoid

Bravo Zulu to Force 4 Chichester, we were having problems with our in hull transducer and were considering various expensive options but a quick chat with Nathan their electronic whiz and he guided to a through hull system that links to our Garmin chart plotter using the existing cables good advice that got us a simple and much cheaper option that works well, he even gave us a brief tutorial on the Garmin Echomap well done Force 4⚓️

I bought a dinghy from Force 4 last August and a part broke on it. I emailed them to ask if they could help me get a replacement and they got the manufacturer to courier me a part within 24 hours. Didn't even tell me til after I'd got it. It was just there waiting for me when I got home excellent service. Thanks.

I returned a faulty item within 14 days asking for a replacement. I hadn't used the item and wanted to check the fault with manufacturer before return. After a week I asked were the replacement was, only to receive an email to say they'll swap it on this occasion! Not happy, an item worth nearly £300, never used, no fault of my own. And I'm being talked to as though they're doing me a favour. F4 were going to repair the item I had never used, and I was going to wait. Don't think so, F4 won't be my first choice for buying anything in future

I'm extremely impressed and grateful for the superb sales and service. Claire in particular in the central team has gone out of her way to help source / exchange various items in the past week. Everything arrived extremely quickly and as needed. Thanks very much indeed.

I ordered a bow thruster paid with credit card , then had an e-mail saying you can not pay with a CC must be pay pal . Paid with pay pal 4 days later asked when will it arrive stroppy e-mail " I have told you we don't accept CC for this amount " detailed payment was by PP then no real apology . unit didn't arrive I follow up now told they can not supply !!! request a refund on over £1000.00 I got £1.00 mistake really !! joke company terrible don't use

There are so many negative comments about Force4 on this site that I doubted the wisdom of ordering from them. I did in the end, because they offered a good price on some boat shoes, and I am pleased to say that I had no issues at all with their service. They delivered exactly what I ordered within 48 hours. I will order from them again.

Bought some Drop nose pins from Force4 Chandlery. Had a problem with one of the pins. No Questions asked they sent over a replacement. Arrived in 48 hours. Outstanding After sale support. Thanks Again Force4

Used to be my go to Chandlery. Unfortunately since covid or Brexit customer services or stock has taken a downhill turn

Force 4 helped us out when we needed a new VHF radio quickly, our trip to France would have been delayed otherwise.

Staff unknowledgeable, disinterested, and generally can't be bothered with the inconvenience of customers. Really couldn't care less. This is what happens when a company cares more about money through the till than its customer base.

Really impressed with Force 4. I had a question on a product and submitted an online form and within an hour had a comprehensive informative reply, which enabled me to purchase the correct item which was dispatched the next day. Very happy customer who is happy to recommend.

Great experience shopping with Force 4, my order was with me very quickly and it was a good price.

I bought a VHF radio online and I was disappointed to find out that the radio had been taken out of the box and fiddled with. As it turns out there is something wrong with it. When you purchase online everything is based on trust; when there is no longer trust, there is no business.
I have never walked into their shop, simply because of the price they're selling their calor gas bottles. They must be quite expensive in there.
One more thing, there is a problem with their website, because my phone freezes when I open their page.