Footykits Reviews 38

TrustScore 1.5 out of 5

1.4

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Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, frequently not receiving items or getting incorrect products, such as wrong sizes or entirely different shirts. People also expressed dissatisfaction with the refund process, often stating they did not receive their money back even after lengthy discussions. Reviewers also found the payment process problematic, with some experiencing issues where payments were processed but goods were not received. Additionally, many consumers had negative experiences with the website itself, describing it as difficult to navigate for customer support and expressing strong concerns about its functionality.

What people talk about most

Order

Customers consistently express significant dissatisfaction with their orders. Many reviewers report not... See more

Product

Consumers find product experiences to be overwhelmingly negative. Many reviewers report receiving the wrong... See more

Refund

Clients share negative opinions on refund experiences. Many customers report significant difficulties in... See more

Payment

People report negative experiences with payment. Reviewers consistently state that their money was taken, but... See more

Website

Customers consistently express strong dissatisfaction with the website, with many labeling it as a scam and... See more

Based on these reviews

Rated 1 out of 5 stars

Nothing new to report here. Awful service. Printed the badge in wrong position, not as advertised on website. When they eventually got in contact back they said purchase another jersey and they will s... See more

Rated 1 out of 5 stars

This company is an absolute joke - DO NOT BUY!! I ordered £60 worth of two items on 29th July, still not received. After many attempts of contact to chase it up via email and WhatsApp they finally res... See more

Rated 1 out of 5 stars

This is a scam website - DO NOT USE! They have just moved their website to a new web address (was previously footykits.co.uk - check out the reviews for this website on Trustpilot). They are selling... See more

Rated 1 out of 5 stars

I had a lengthy dispute with this company for months after PayPal got involved I got a refund . Do not touch this website it’s a scam the only reason I managed to get a partial refund was PayPal go... See more



Contact info

1.4

Bad

TrustScore 1.5 out of 5

38 reviews

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1-star

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Rated 1 out of 5 stars

Almost got scammed

I ordered a football shirt in early September 2025, once I placed my order they tried to scam me by taking all my money out but wasn’t able to due to me having a secured online banking ,do not order from this website and report this website. If I had a choice I wouldn’t even give this website a 1 star rating.

31 August 2025
Unprompted review
Rated 1 out of 5 stars

Would give less than 1 star

Would give less than 1 star. Received the wrong size shirt, finally got them to agree to refund me but that has not happened and now get no response to any emails. Basically just stole my money!

11 December 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY! I waited weeks to receive my order and when I finally got it, it was the wrong size. Their customer service is awful, they have refused to send the correct item or give me a refund. All replies to my emails were very strange and vague, clearly with the intent to make me just give up. Wish I had looked into them more before purchasing, clearly a very dodgy scam company that I hope is closed down soon.

18 December 2025
Unprompted review
Rated 1 out of 5 stars

Do not order from here.

The score should be minus. Do not part with any money. This is a Chinese company and not a UK one. My order was in August 2025 and I asked for a refund because it hadn't arrived by the end of September. I'm still waiting for a refund and now they say their refund account is frozen. The company is a scam. Not sure I'll ever get my order and it sounds like I certainly won't get a refund. Not sure how people can continue to get away with this kind of scam but please don't order anything from them.

22 November 2025
Unprompted review
Rated 1 out of 5 stars

I wouldn't get a top from here i…

I wouldn't get a top from here i ordered a top 3 months ago and they keep giving excuses for refund frozen account etc. Please don't order from here and make sure people know about them. I only gave 1 star but they don't deserve even 1

28 October 2025
Unprompted review
Rated 1 out of 5 stars

Avoid like the plague

Avoid like the plague! I ordered a Nottingham forest shirt and was sent a FC Roma shirt. I complained and was told that a refund would be made but only for 40% as it was not viable to take the shirt back and issue the correct one .I still haven’t got the money nor the shirt!

24 August 2025
Unprompted review
Rated 1 out of 5 stars

Horrendous

My first order with them was sent 4 weeks after i ordered. This one i ordered the 9th sep 25 and still not here (18 oct 25) thats 6 weeks ago. All u get is sorry when they finally email u bk. They told me to get hold of them on whatsapp so did and not heard anything. Its a propper shit show of a company, steer clear!! Chinese company, broken english, they have no clue. Needs to be shut down

18 October 2025
Unprompted review
Rated 1 out of 5 stars

Ordered 2 shirts on 22nd August

Ordered 2 shirts on 22nd August
Took my money no problem got an email to say order on way with photo fir proof unable to see any photo
Still haven't received order
Have not received any answers to correspondence which I don't even know is the place
I wouldn't touch this company with a barge pole avoid at all cost

22 August 2025
Unprompted review
Rated 1 out of 5 stars

Use this company if you want horrible service!!!

Do not use this company. Absolute shysters. I ordered 2 items, then cancelled one order same day. They charged me for both and would not cancel the order. Goods then delivered separately 2 & 3 weeks later than promised. They promise a return for credit service within 7 days, but refused that service to me. Completely unprofessional and not at all trustworthy

14 October 2025
Unprompted review
Rated 1 out of 5 stars

Scam takes your money then either sends…

Scam takes your money then either sends wrong stuff 9 weeks later so just don’t send anything impossible to contact all you get is emails saying we will sort it I ordered on 1 aug still nothing , it’s just a dodgy Chinese company

1 August 2025
Unprompted review
Rated 1 out of 5 stars

**WARNING** Do not buy from this…

**WARNING** Do not buy from this website!
I ordered a football shirt, after paying was told they were out of stock and asked me to pick another. I declined as i wanted the one i ordered, i asked for a refund and they then told me to be patient they’ll get more stock. 3 months later, i’ve no shirt, no refund and they’ve stopped responding to emails

9 October 2025
Unprompted review
Rated 1 out of 5 stars

SCAM SITE

SCAM SITE! DO NOT USE. If I could give a 0 I would. Ordered a personalised shirt in August, got told delays, then it was dispatched. Still not here, tried to email to chase again, yet the email domain no longer exists! Now looking to report. Wish I, like others, had looked up the reviews first

8 October 2025
Unprompted review
Rated 1 out of 5 stars

This “business” is a SCAM!!

This company is an absolute joke - DO NOT BUY!! I ordered £60 worth of two items on 29th July, still not received. After many attempts of contact to chase it up via email and WhatsApp they finally responded and offered a refund. Still today I have not received that refund. I am absolutely furious with this company and want to take it further. This place needs shutting down.

6 July 2025
Unprompted review

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