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FOOTLV Reviews 

344
•
TrustScore 4 out of 5

4.2

Soccer Store
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Review summary

Created with AI, based on recent reviews

Evaluating 229 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of the products, often noting items arrived in excellent condition and matched descriptions. Many people also highlight the excellent customer service, describing it as fast, helpful, and communicative throughout the ordering process. However, some customers also noted that delivery times were often longer than expected, with some orders taking several weeks to arrive. A few other people also felt that some orders never arrived or were lost in transit, and communication regarding these issues was sometimes vague or unhelpful.

What people talk about most

Product

Consumers find product to be positive, with many reviewers consistently praising the high quality of the... See more

Quality

Customers had positive experiences with quality, with many reviewers consistently praising the high quality... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers reporting longer than expected... See more

Order

Users describe ambiguous interactions with order, with many customers reporting significant issues such as... See more

Customer service

Clients share positive opinions on customer service, with many reviewers praising the team's helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Originally I placed an order on December 12th, and for a while it didn’t arrive. I had to contact them and long story short they figured out they made a mistake on their end and immediately agreed to... See more

Rated 5 out of 5 stars

Overall, I am satisfied with my purchase. The product was exactly as described and the quality was very good. Everything arrived in good condition and works as expected. The only downside was the deli... See more

Rated 5 out of 5 stars

Great company, fast customer service, fast delivery. These days it’s hard to find a store that treats customers this well, which is why I wanted to leave this review. The whole experience felt p... See more

Company replied

Rated 5 out of 5 stars

I bought a Neymar Santos jersey from this site and it came in perfect condition. The only downside is the shipping takes a little while but other than that everything was perfect. 10/10 would recommen... See more

Company details

  1. Soccer Store
  2. Clothing Store
  3. Sportswear Store

Written by the company

Founded in 2022 as a football boots store in Latvia. By 2023, we expanded to the U.S. and signed a partnership with a professional football team, strengthening our presence in the American market. In 2024, we partnered with top commercial brands and launched our official online store. Since then, we’ve grown into one of the leading global destinations for football apparel. Today, FOOTLV offers a wide selection of classic, retro, and special football jerseys — including football boots worldwide.

Contact info

4.2

Great

TrustScore 4 out of 5

344 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 85% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(344)

257 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Long and expensive

Unexpectedly bad experience, was my last purchase from FootLV ever. In addition to extremely long delivery - 3 weeks instead of promised 5 days - I had to deal with custom clearance and pay import taxes myself, as f I made a purchase directly from China.

29 October 2025
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Reply from FOOTLV

Hi there,

We’re sorry to hear about your experience, but we want to clarify a few important points:

1. Delivery times
Our Shipping Policy clearly states that delivery to Europe and the rest of the world takes 7–15 business days.
We do not promise “5 days” for international orders anywhere on our website.
Only U.S. orders can arrive in as fast as 5 business days, depending on the buyer’s location.
We are not sure where the 5-day expectation came from.

2. Customs fees
Our policy also explains that some European countries may apply customs/import fees, and these charges are the responsibility of the customer.
This is standard for international shipments, and we fully disclose it before checkout.

We always advise all customers to review our Shipping Policy before placing an order to avoid misunderstandings.

FOOTLV Team

Rated 3 out of 5 stars

Very cheap and good quality

Very cheap and good quality. Helped me when I didn’t receive any order confirmation and figured it out quickly. Thank you for the free Real Madrid keychain!

9 November 2025
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Reply from FOOTLV

We’re happy to hear you’re satisfied. We hope you enjoy your order!

FOOTLV Team

Rated 4 out of 5 stars

Easy to use website

Easy to use website, great quality but longer than expected shipping time

27 August 2025
Unprompted review
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Reply from FOOTLV

Thank you for your feedback. We’re glad to hear you were satisfied with the website and product quality.

We appreciate your patience and will work on improving our shipping times to serve you better in the future.

FOOTLV Team

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