No contact for over month. Can’t get ahold of them. Had no idea they’re overseas. I’m out 80 dollars. Very poor communication. I’ve updated my review because I did receive the item yesterday. It was... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Great price and the website has a great selection. Did not give it 5 stars since for deliveries to the US it gets held up by customs at the border. I think the Foot Store could speed up the process if... See more
Company replied
Received the product just fine, though probably would not opt for the expense of FedEx. It took a week to receive (albeit I live in the US).
Company replied
Second time purchasing from you guys and quite happy so far with the experience and the selection you provide. Kudos from Lexington, KY - also keep me posted if discount or promos codes are available... See more
Company replied
3.6
Average
199 reviews
Asks customers to review
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At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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US customs…
My package has been flagged at customs and I have not received it. FedEx has informed me they have reached out to your organization for more information to get it cleared, but they have not heard back.
30 March 2026
Reply from Foot Store
Hello Mr. Baker,
Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.
To resolve your issue and ensure your satisfaction, we have sent you an email.
We hope you will read it and that our approach will allow you to have a more positive customer experience.
If you would prefer to contact us through another channel, please do so at customer@spacefoot.com (please include your order number again).
Have a great day,
The Spacefoot Customer Service Team
It was a great experience
It was a great experience. We got all the items that we order in perfect condition. It was hard to find these items, and I was glad that I ordered them from this store.
25 March 2026
Reply from Foot Store
Thank you for taking the time to share your positive feedback with us!
We look forward to serving you again soon!
Couldn't find these cleats anywhere…
Couldn't find these cleats anywhere else. My son loves them!
19 March 2026
Reply from Foot Store
Dear valued customer,
We look forward to serving you again soon!
The product/jacket was huge for a…
The product/jacket was huge for a “medium”. And is costing me $50 to return $200 of goods.
24 March 2026
Reply from Foot Store
Hello Mr. Ikin,
Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.
To resolve your issue and ensure your satisfaction, we have sent you an email.
We hope you will read it and that our approach will allow you to have a more positive customer experience.
If you would like to contact us again through another channel, please do so at customer@spacefoot.com (please include your order number again).
Have a great day,
The Spacefoot Customer Service Team
Reply from Foot Store
Hello Mr. Smith,
Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.
To resolve your issue and ensure your satisfaction, we have sent you an email.
We hope you will read it and that our approach will allow you to have a more positive customer experience.
If you would prefer to contact us through another channel, please do so at customer@spacefoot.com (please include your order number again).
Have a great day,
The Spacefoot Customer Service Team
Lamine yamal cleats
My cleats came, the new lamine yamal heart breaker. Came with everything the baggy extra insoles. Definitely would recommend. And shipping is actually pretty good, takes about like a week or less.
18 March 2026
Reply from Foot Store
Dear customer, thank you for your feedback!
We are delighted that the quality of the Lamine Yamal cleats and the Lamine Yamal Heart Breaker met your expectations. Providing top-quality sportswear is our priority to enhance your experience on the field.
We look forward to serving you again soon!
It's exactly what I was expected
It's exactly what I was expected and the delivery was fast, considering the fact that it came from France
12 March 2026
Reply from Foot Store
Dear customer, thank you for sharing your positive feedback with us.
We are delighted to hear that you are satisfied with the quality of the product you received. Your satisfaction is our top priority, and we strive to maintain high standards for all our items.
We appreciate your trust and look forward to serving you again!
Reply from Foot Store
Hello, thank you !
Don't hesitate to come back and see us, the products and offers change regularly. Have a great week!
Have a nice day!
The Spacefoot customer service team
I still haven’t got my order and I have…
I still haven’t got my order and I have emailed them. After 1 week
6 March 2026
Unprompted review
Reply from Foot Store
Hello,
Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.
We are sorry to hear that our products/services did not meet your expectations.
Your satisfaction is important to us, and we would like to know more to resolve this problem.
Please contact our customer service team at customer@spacefoot.com (specifying your order number)
so that we can find a solution.
Have a great day,
The Spacefoot Customer Service Team
Reply from Foot Store
Thank you for sharing your positive feedback with us!
We are delighted to hear that the quality of the product met your expectations. Ensuring high standards in our merchandise is very important to us.
We look forward to serving you again soon!
Quick shipping.
4 March 2026
Reply from Foot Store
Thank you for taking the time to share your experience with us.
We look forward to welcoming you back to our website soon!
This company really has terrible…
This company really has terrible customer service. I’m from the US and it’s very frustrating to email and not speak to anyone over the phone regarding my items.
I spent over 700$ in merchandise in one order. When I received my package ( 18days later) I didn’t receive everything I ordered.
I emailed them and put in a ticket on the website and all they keep saying is the package was delivered, when I never said I didn’t receive the package, I literally put in all 6 emails I sent them, that I received the package but I’m missing items.
They continue to send the same response
Anatole (SPACEFOOT)
Hello,
Thank you very much for your message.
As mentioned previously, our carrier confirms that your order was delivered on February 24, 2026, as you can verify via the link below
This is Very frustrating and I will dispute this with my bank now.
I will never recommend this company to anyone in the USA.
I should’ve believed the other reviews about this company.
24 February 2026
Unprompted review
Reply from Foot Store
Hello Mr. Williams,
Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.
To resolve your issue and ensure your satisfaction, we have sent you an email.
We hope you will read it and that our approach will allow you to have a more positive customer experience.
If you would like to contact us again through another channel, please do so at customer@spacefoot.com (please include your order number again).
Have a great day,
The Spacefoot Customer Service Team
Another great experience
Quick shipping to the USA! I was able to get an item that I could not find anywhere in the United States.
26 February 2026
Reply from Foot Store
Dear customer, thank you for your kind feedback!
We appreciate your support and look forward to serving you again soon.
Legit
Legit with authentic gear. My Package was delivered on time to my house in the Silicon Valley Northern California. #GoQuakes #SJ408 #Foot-Store
2 February 2026
Reply from Foot Store
Dear customer, thank you for sharing your feedback with us.
We appreciate your support and wish you a wonderful day! 😊
I was looking for the away kit of OGC…
I was looking for the away kit of OGC Nice and it was really hard to find. Luckily, I found it at Foot Store. It was a fantastic experience, the jersey is beautiful, and I will definitely be shopping there again in the future.
30 January 2026
Reply from Foot Store
Thank you for sharing your positive experience with us!
We look forward to serving you again soon!
Ordered an AS Roma jacket
Ordered an AS Roma jacket. Jacket exceeded my expectations.
4 February 2026
Reply from Foot Store
Dear valued customer, thank you for sharing your thoughts with us.
We look forward to serving you again soon!
Reply from Foot Store
Dear customer, thank you for sharing your feedback with us.
Wishing you a wonderful day ahead! 😊
The jersey I ordered was too small
The jersey I ordered was too small. There are no free returns or exchanges. Will cost me an arm and a leg to ship it back.
29 January 2026
Reply from Foot Store
Hello Mr. Galasso,
Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.
To resolve your issue and ensure your satisfaction, we have sent you an email.
We hope you will read it and that our approach will allow you to have a more positive customer experience.
If you would prefer to contact us through another channel, please do so at customer@spacefoot.com (please include your order number again).
Have a great day,
The Spacefoot Customer Service Team
Quick delivery and great product
Super quick delivery considering this was being shipped from France to the US. Made it here in about 6-7 days, product as described and listed.
20 January 2026
Reply from Foot Store
Thank you for taking the time to share your feedback with us.
We look forward to welcoming you back to our store soon!
Reply from Foot Store
Hello Mister Hernandez,
Please know that we have taken your feedback into account and noted the issue. Rest assured that we are doing everything we can to prevent this from happening again.
To resolve your issue and ensure your satisfaction, we have sent you an email.
We hope you will read it and that our efforts will lead to a more positive customer experience.
If you would prefer to contact us through another channel, please do so at customer@spacefoot.com
(please include your order number again).
Have a great day,
The Spacefoot Customer Service Team
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