Food Lion Reviews 

Food Lion customer service at corporate level is a joke. You fill out a form with a problem and they use an AI generated response that would fill 2 pages if you printed it out. I have contacted them several time concerning a product not stocked or a product that was discontinued. It is not a human answering the complaint. In 4 years I got the exact same response word for word and letter for letter the same time. If you call or chat you will get the exact same response they send you in the email-word for word. They do not care about customer complaints. They probably hire work at home staff who know nothing about Food Lion customer service and are paid minimum wage to sit at home and answer customer calls.

Food Lion in Inwood WV: Pepsi was buy one get one free, but they raised the price to 7.00 for a six pack.

Food Lion 1613 Located On 109 Gainsborough Sq In Chesapeake VA Has Absolutely The Worse Management Starting With The Store Manager Shelby Montavio Who Has Sneaky Ways And Shows Favoritism Among Her Employees Secondly The Produce Manager Chris Malone Who Is One Percent Lazy And Is a Lier Also He Is Sneaky I Can Go In Detail On His Behavior As Well The Store Manager But I Won't Speaking As A Former Employee Of This Store DO NOT WORK HERE.

I’m giving it 5 stars because food lion in brevard, nc has the best prices on meat! I also want to compliment the employee telling my husband the days they have specials . I think the cashiers could smile more. I was a cashier for ingles and I was always smiling and greeted the customers.

I've been going to food lion in Nutter fort for years. Cant go no more, Getting tired of being treated like crap again, had a cart for of grocery. The cashier didn't want to take me with all my grocery and pop. Was throwing my grocery around and banging them down. Iam there 3 to 4 times a week since i live there spend about $2000 a month no longer take my business to Kroger's

The cashier India at Coliseum Crossing in Hampton was too busy conversing with a young male employee to even greet me and they were talking about someone getting pregnant and having a miscarriage. Very inappropriate. She stopped scanning my items twice to pay more attention to him. These kids need to be better supervised.

I wasn't aware of the phone policy in your store. The cashier's device was hidden by her hair, as she continued her conversation with her friend on the other end. It would have been nice to be recognized as a customer. She then carried on a conversation with the other cashier about work. I had to reach for my change because she was too busy to put in my hand. No thank you for shopping. I will definitely look to see who is the cashier next time I check out.

The manager on call would not let my daughter and grand daughter use the phone to call for help when she had car issues...she was very rude

Went to Food Lion in Princess Anne MD to send a Western Union and the clerk sent to wrong company. Been back and forth with 3 different managers about getting a refund. All 3 giving different answers not to mention staff was rude and unapologetic. They act like it wasn't their fault or problem. Still waiting to hear from someone.

I love Food Lion! They are my go to. They don’t carry my cat food brand so I have to buy it at Walmart which their Instacart is way worse! How can I get Food Lion to carry Special Kitty pouches by the case?

FoodLion has a policy now where they have their associates walk up to you at the register and ask if you need help with the items in the bottom of your cart as if you’re going to take the items without paying for them, I have never felt more violated and judged in my life, the self checkout was full but for some reason I was the one approached and it bothered me cause I have never had to take something that wasn’t mine and I felt as if that associate judged me until I ask her why would she ask me that and she said it was company policy, I will no longer shop at that store and FoodLion you need to do better .

Well its just awful. I am annoyed I had to give it a star. Just moved here and am honestly thinking of moving. Unless I drive 2 hours I am stuck with Wslmart and Food Lion. Its sad really sad. I have been 4 times so far. One food lion is better than the other one butin this day and age is depressing.
Moving into my new house 8th. It will be back on the market 9th.

Just now left the newark delaware store off rt 4.. Want to get cat food.
Twice. Employee sitting on the cart was reloading the cat food, I could clearly see what I wanted.But she was blocking it.I walked up tried to get at it.She saw me and ignored me, I picked up a small box to put my product in, tried to get at it, couldnt, Threw down the box in disgust and walked away.Couldn't help but notice she watched me the entire time , a few mins later, tried again..still sitting, Finally said something to me.I told her that don't bother to move.I will just reach what I can reach instead of grabbing the product.That is clearly on the shelf and that I want to buy.. As I walked away.She didn't seem happy with my comment and had something rude to say to my back.I turned and thanked her for the rude comment.. 3 minutes later, I'm picking up gallons of milk.I turned to return it to my cart 3 feet away.I see their employee who sees me doing this.Deliberately cuts me up with a large cart full of product.He would have slammed into me and hurt me since i'm an old cripple.. I'm now really pissed off.. When I check out and find the bag when I reach home that the employee had put my eggs on the bottom and had broken half of them.That was the final straw.. I wish this place wasn't so convenient because I'm just gonna have to stop coming here.Not to ad that there was at least 5 products looked for and did't have.And this is also a continuing problem..

Store on east little creek road never has rotesseri chicken available as advertised. Doesn't matter what time you order never available. False advertisement.

This store, Berlin, MD has the worst employees. Extremely rude.
Last time I asked an employee where so.ething was and she said "I don't even know what that is" and walked away.
Today I went on.the side of the building because it was the only shade. A rude employee sitting on the bench said there was no parking there.as I was leaving the other rude employee was trying hard to make sure I saw her recording.
I have never seen.worse employees. That is bad, as fruitland walmart held the record, before.
Needless to say, you have lost a customer.

We shop at Food Lion regularly. One item we buy, Food Lion "Traditional" refried beans has always been an excellent deal. Today we purchased a can and used it as part of dinner. I heat them with 2 tablespoons of butter and if they need thinning add a small amount of milk. These refried beans got rubbery and thick as they heated. Add a little more milk, they get a little thinner but thicken back up as they heat and get rubbery. They taste like flour or corn flour has been added and that is exactly how these starches would react if added.
Food Lion, are you cheating and adding flour to stretch the refried beans. Someone should investigate

Food Lion is convenient as it’s local.
There isn’t much left worth eating anymore.

The meat and produce are bland and taste a little old now and the dairy has low shelf life.

The fruit is sour, tart and sometimes firm or hard; rarely sweet.

The Food Lion checkout typically has only 1-2 open at a time; I don't do self checkout.

The prices are high and the quality of groceries is rather poor.

I used to shop at Food Lion and checko ed online coupons and progress. Now they have a "proof you are not a robot" that does NOT work to get into the site---they do NOT reply to email. Why should they care even if I am a robot--if I spend $$$ at their store. Hello Publix and Kroger--your sites are always welcoming to me and my robot.

The worst produce at the Milsboro DE Food Lion . This is the third time I bought a bag of oranges and they are old and wrinkled. I’m returning them this time

I'm a very early shopper and I usually get to the stores between 8:00 and 9:00. If I shop later in the day I can find fresher items, but first thing in the morning everything looks terrible. Everybody's trying to stock shelves because they're empty and the produce looks terrible. I don't know why they can't stock at night to have everything fresh for all shoppers whether they shop mornings or afternoons or evenings. I don't know about other food Lions but this happens all the time at the Garner Food Lions.