Elin in Sollentuna is super responsive and considerate. She is an angel helping us with everything. Anna in the furenal is also very helpful. I want to especially thank to the everyone I met in this v... See more
Company replied
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Elin in Sollentuna is super responsive and considerate. She is an angel helping us with everything. Anna in the furenal is also very helpful. I want to especially thank to the everyone I met in this v... See more
Company replied
When you need to turn over the saddest page in your life, it's important to do everything consciencely. I've ordered here a tombstone and everything was fine... I faced zero troubles and should me... See more
Company replied
The FONUS people have done this so often that they know what to do and when to do it. That's extremely useful, considering the state the grieving family is in at the time. It couldn't have been any... See more
Company replied
We would like to express our sincere gratitude for the services that Fonus Göteborg Heden provided us as a family. From the initial arrangements to the funeral service itself, things were handl... See more
Company replied
Fonus har sedan 1945 hjälpt våra kunder genom hela processen att planera och genomföra en vacker begravning. Idag är vi landets mest anlitade begravningsbyrå. Det har gett oss lång och stor erfarenhet av att utforma alla typer av begravningar – borgerliga, kyrkliga eller efter någon annan trosuppfattning. Vi är den enda begravningsbyrån som är rikstäckande med kontor från norr till söder. Det gör att du kan planera begravningen på en ort och att den genomförs på en annan. Tillsammans kan vi på Fonus då skapa trygghet eftersom vi finns med lokalt på båda orterna. Vi erbjuder möten fysiskt på plats, via video eller via telefon. Ibland kan det vara svårt för alla i familjen att närvara när en begravning ska planeras. Då kan vi erbjuda ett kundmöte på vår begravningsbyrå för de som kan, och övriga familjemedlemmar är med via video. Det gör att alla kan inkluderas i valen även om man fysiskt inte kan vara med på plats. Tillsammans skapar vi en bild av vem den avlidna var och med stor kunskap och erfarenhet skräddarsyr vi begravningen.
Ringvägen 100, 118 27, Stockholm, Sweden
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Caring and professional support in a hard emotional situation.

Reply from Fonus
Elin in Sollentuna is super responsive and considerate. She is an angel helping us with everything. Anna in the furenal is also very helpful. I want to especially thank to the everyone I met in this very sad and heartbroken journey. Eveyone shows empty, respect and care to us. Thank you again!

Reply from Fonus
The FONUS people have done this so often that they know what to do and when to do it. That's extremely useful, considering the state the grieving family is in at the time. It couldn't have been any easier. What a relief!

Reply from Fonus
You ease the difficult essentials necessary to respond to major reqirement

Reply from Fonus
We would like to express our sincere gratitude for the services that Fonus Göteborg Heden provided us as a family.
From the initial arrangements to the funeral service itself, things were handled with sensitivity and compassion. The kindness, care and structure made the process significantly easier to navigate.
A special thanks to Susanne for her continued support with the arrangements, paperwork and essentials. Another special thanks to Liselott for the beautiful personalised funeral service held in English. The empathy displayed on the day was deeply appreciated and was a source of comfort to us as a family during a time of immense grief.
Thank you all for your support and your role in honouring the memory of our loved one with such dignity and respect.

Reply from Fonus
Totalupplevelsen i relationen var mycket positiv. All kontakt flöt naturligt och med känsla.

Reply from Fonus
When you need to turn over the saddest page in your life, it's important to do everything consciencely.
I've ordered here a tombstone and everything was fine... I faced zero troubles and should mention that experts from this company consciencely approach the process of interacting with the customer and they always feel sorry for that loss.
So, I would say that they are really professionals.

Reply from Fonus
Jag har besvarat mitt omdöme ovan.
As soon as the fee was paid, and it had to be paid in full up front. There was " radio silence" from Fonus. I still don't know where my mother is? Has she ben taken to the crematorium? Where are her ashes? Who has them? What happens next?

Reply from Fonus
I am incredibly thankful to Fonus for organizing my husband's funeral with such care and professionalism. A special mention goes to Emmelia, a truly kind and loving person, who supported me every step of the way. She was with me until the very last moment, offering unwavering guidance and compassion. Fonus as a company provided exceptional service, ensuring everything was handled with respect and attention to detail. Their trustworthiness and dedication made a difficult time easier to bear. I highly recommend Fonus for anyone seeking a company that offers not only great service but genuine care.

Reply from Fonus
Everything went as expected. They are extremely professional.

Reply from Fonus
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