fone doctors Reviews 

2,703
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Professional and prompt support! My iphone screen was badly smashed and I struggled with day to day tasks. Faisal immediately took care of the problem and repaired my damaged phone with as less time... See more

Rated 5 out of 5 stars

I'd never cracked my Samsung screen before & my insurance wanted to replace the entire phone whereas I just wanted the screen fixed so I wouldn't lose all my data. The price shocked me a... See more

Rated 5 out of 5 stars

I simply cannot recommend this company enough. Have been coming here for the past 2-3 years with all my technical woes, having worked locally. From my experience, I have always had free diagnostics an... See more

Rated 5 out of 5 stars

I want to express my deepest gratitude to Faisal and his team for the incredible work they have done. Recovering the data from my old phone was so important to me as it held such sentimental value... See more

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Company details

  1. Phone Repair Service
  2. Cell Phone Accessory Store
  3. Cell Phone Store
  4. Computer Repair Service
  5. Mobile Phone Repair Shop

Written by the company

The UK's best tech repair service - just imagine how bad the other must be! Fixing phones, laptops & tablets for Business & Private patients since 2004 with a cheeky smile on our faces. For some bizarre reason, our patients seem to think we're OK... ;)


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4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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No recent history of asking for reviews

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4.7

All reviews

(2,703)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Im a very happy customer

Im a very happy customer. They are very professional and certainly do their best ! I would highly recommend using this service to anyone who has had problems with their phones. 10 out of 10 and fantastic customer service.

2 November 2021
Rated 5 out of 5 stars

Affordable, quick and professional

Was recommended to Fone Doctors after having an unsatisfactory experience with a certified Apple repair shop. Fone Doctors got me booked in straight away, replaced the battery in my iPhone se in front of me while chatting to me about what he was doing and gave me some tips on battery usage. Very affordable, quick and professional. Also obviously very passionate!

1 November 2021
Rated 5 out of 5 stars

Absolute Superstars

My iPhone XR completely died and I had no back ups anywhere. Went to Apple Genius Bar in Covent Garden and was told nothing could be done and to just buy a new phone. The Apple Genius serviceman also told me it would cost "a couple of thousand to recover a couple of photos" if I went through a third party.

I emailed every data recovery company I could, Fone Doctors emailed me back within a couple of hours with an estimated plan of action and a booked appointment the next morning. Went into the London Bridge shop and was met with the loveliest customer service. Within the same day, they had repaired the issue long enough for me to take it home and back up my phone, but also had backed it up just in case I was unable to. All for just £65!!! A little less than the 2k Apple told me it would cost ;)

Not only that, they offered me next steps (either fixing or trading in). I am SO grateful to the team and honestly, cannot recommend them highly enough!

28 October 2021
Rated 5 out of 5 stars

Great service

Very good customer service. Friendly staff and good communication and offered good advice once fault was confirmed

Will use again, thanks again

28 October 2021
Rated 5 out of 5 stars

Great service, got me back up and running quickly

I had really clear communications with the fone doctors and trusted their advice. In the end, my phone could not be saved, but I was happy with how they got me up a running with a new (and better) phone and transferred all my data to the new phone, then delivered it to my work place, even putting a chocolate bar in the envelope to brighten my afternoon. Would certainly use them again

22 October 2021
Rated 5 out of 5 stars

Great speedy service

The issue and solution were diagnosed very quickly and the price was very reasonable. The work was also carried out in under 2 hours. Great service and value.

21 October 2021
Rated 5 out of 5 stars

I have used these guys for years

I have used these guys for years. Honest, intelligent, reasonably priced and experts at their job. My iPad was going crazy (ghost touchpad). They diagnosed the problem over the phone, Collected it at my office, repaired and returned it in under 24 hours. There can’t be a better group doing this work. Super people. Many thanks.

21 October 2021
Rated 5 out of 5 stars

Great service from the team

Great service from the team!

My phone was quickly deteriorating after I broke the screen by dropping it the sink of all places. I had tried to find someone who could fix it but the company that offered the best price only had availability in 2 weeks time.

My colleague suggested Fone Doctors. They were able to match the price I was offered and fix it the next day. Better yet they picked it up from my office and returned it to me in just 2 hours. It feels brand new again.

Great communication throughout (returning calls in a matter of minutes, and organising my booking in the evening)

Great service! And the free Kit Kat was a nice touch!

20 October 2021
Rated 5 out of 5 stars

Excellent service

Excellent service. Collection and delivery a bonus. Would definitely recommend for busy professionals who cannot get away to have a phone repaired. The turnaround is amazing and I got a free chocolate just what I needed after my lunch.

19 October 2021
Rated 5 out of 5 stars

Had battery issues with my samsung…

Had battery issues with my samsung Galaxy S8+ l was looking to buy a new phone but the operative at pone doctors suggested it was a good phone just change the battery which l did and pone doctors cleaned the port and my phone is as good as new...very happy

16 October 2021
Rated 5 out of 5 stars

Water-damaged iPhone

Water-damaged iPhone. Fonedoctors fixed the screen, changed the battery, and delivered a fully repaired device to my workplace. All within one workday. Friendly, efficient service. Highly recommended.

7 October 2021

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