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Rated 1 out of 5 stars

Support email does not exist. Website not exists. I'm trying to get my tax reports for the losses I had on their platform, but they simply don't exist. Not recommended at all.

Rated 3 out of 5 stars

I was searching cTrader broker that will have good trading conditions. Some points you should consider: 1. Trading conditions are good, at least spreads are low, usually even lower than 1 pips. Th... See more

Rated 1 out of 5 stars

Beware of this company! Do not buy the deadlines for very difficult deposits and withdrawals. There is no customer support and they do not respond to emails. I don't recommend it, and I hope it doesn'... See more

Company replied

Rated 5 out of 5 stars

Accidentally got acquainted with Fondex, and wanna describe some features which seem to me pretty attractive here. 1) Detailed overview of the broker and its conditions right on the website. Yeah,... See more

Company replied

Company details

  1. Financial Institution

Information provided by various external sources

Fondex is a multi-asset brokerage offering CFD trading on Forex, Shares, Indices, Precious Metals, Energies, ETFs and Cryptocurrencies. At Fondex, we make exceptional customer experience our utmost priority. Our advanced trading technology, interbank liquidity and unrivalled order execution, enable our clients to trade with industry-leading conditions and facilitate a seamless trading journey. CFD trading carries risk.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

66 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

120 seconds minimum time interval between opening and closing trades.

“Scalping” means the opening and closing of a position within seconds. We have a 120 seconds minimum time interval between opening and closing trades.''
Terms of Business Vs 5 September 2018, page 7

Fake STP broker.
Enough with all these ''regulated'' (CySEC) market makers (TopFX), ridiculous scam bucket shops!

4 October 2018
Unprompted review
Fondex logo

Reply from Fondex

Hi Takis,

Thank you for your review. While we generally allow scalping, we do still have an obligation to monitor when and how it's done to avoid market abuse on our platform. If there's anything you'd like reviewed or discussed further, please do get in touch with us at community@fondex.com

-Annie, Fondex

Rated 4 out of 5 stars

Most of the thing are good

Most of the thing are good. Low spread without a huge deposit requirement. Stability through a big news period.

Only one thing should be improved, the withdrawal to Thai Bank. It should has registered process more than asking the bank information time to time.

18 July 2018
Unprompted review
Fondex logo

Reply from Fondex

Thank you for taking the time to leave us a review, Pusit.

Glad to hear you're having a positive experience - will happily pass along the feedback about withdrawals.

-Annie, Fondex

Rated 2 out of 5 stars

The mobile app not complete and…

The mobile app not complete and transfer money from another port to another one can not do by our self so it is not comfortable to customer when the port have low margin and risk to stop out

17 July 2018
Unprompted review
Fondex logo

Reply from Fondex

Thank you for leaving us a review.

Our team is working on getting the app working fully for your region as quickly as possible! I'm not sure, however, what you mean by transferring money between ports? If it's anything you need help with, please do feel free to get in touch at community@fondex.com

-Annie

Rated 2 out of 5 stars

Mobile app not completed

17 July 2018
Unprompted review
Fondex logo

Reply from Fondex

Thank you for taking the time to leave a review.

We hope to have the app up and running fully for your region soon!

-Annie, Fondex

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