I have just received my print from,Cornish Hidden Gem Prints. Secure packaging, Fast delivery and more importantly a great quality print of a Cornish storm. Thanks to Paul Clarke, very talented.... See more
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See what reviewers are saying
I've recently joined - I like the ethos and my page looks good and I want to stay on Folksy, but the app doesn't work (I use my android phone) - I can't upload new stuff or do anything on it but see... See more
I like the friendly atmosphere of Folksy - feel welcome as part of the Folksy family. No real issues but could Foksy or advertise the makers items more?
Easy to open shop and upload items for sale. Platform delivers very little customer traffic to shops and seems to focus more on targeting sellers rather than buyers. As a customer however, I have foun... See more
Company details
About Folksy
Written by the company
Folksy is the home of British craft. On our pages you will find thousands of pieces created by artists, designers and makers across the UK.
Imagine Folksy as an online craft fair where you can discover unique, one-of-a-kind gifts, all made by hand, as well as pieces to decorate your home, original art for your walls and craft supplies.
And if you're looking for a place to sell your creations, you've come to the right place. We have been spearheading the handmade movement in the UK for over a decade and have a wonderful community ready to be your cheerleaders!
Contact info
John Street, S2 4QU, Sheffield, United Kingdom
- support@folksy.co.uk
- folksy.com
4.3
Excellent
459 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Great items
Great items. Quick delivery.
Looks beautiful in my sofa.
Thank you very much.
26 March 2024
Wonderful original artwork
Wonderful original artwork. Great colours. Excellent quality print. Very happy!
6 April 2024
Thinking of becoming a seller, please think again.
I decided to join up as a seller on Folksy, I am also a seller on Etsy and Ebay,
Folksy site is very hard to use especially when you have a few hundred listings, there are no video functions to add to the adverts, if you want to do a shop sale you have to edit each and every advert, there is no search option to search a specific item in your shop, you have to search through page after page of your adverts to find the one you want.
If you don't promote your own shop sales on social media then you will get very few to no sales, on Etsy if you promote your shop and make a sale from the link you shared then you get the sale for free, Folksy still charge you for promoting your own sales. I made the mistake of paying £75 for the year and i really wish i hadn't bothered. Very dissapointed, I will be sticking to Etsy and Ebay from now on and will be leaving Folksy asap.
27 March 2024
Unprompted review
Reply from Folksy
Hi Lin, we're very sorry that you found Folksy difficult to use. We will take your feedback on board for future site improvements.
In terms of promotion, we are a much smaller site than our main competitor and we don't have a huge marketing budget. That said, we do work really hard on our SEO and are constantly tweaking things to make sure Folksy items and shops rank as highly as possible on Google and other search engines. We do also run PLAs (paid listing adverts on Google) for almost all products on Folksy - which we pay for. Around 35% of sales come from Google. Considering our size, and that we are British and not global, we do amazingly well.
Anniversary card
I ordered an anniversary card for my daughter and her husband. It was even nicer than I thought it would be. Arrived on time and was totally worth it
7 March 2024
Unprompted review
Nice and easy to set up as a seller
Nice and easy to set up as a seller, have pushed my products on many platforms but unfortunately not getting any sale, might just be me but at the moment struggling with i am going to keep going with the costs or go back to selling direct to people face to face.
9 March 2024
Unprompted review
Reply from Folksy
Hi there, we're sorry that you haven't had a sale so far on Folksy. Please get in touch at support@folksy.co.uk and we can help.
Reviewing as a seller
Reviewing as a seller.
Easy to list but there is no traffic to the site. No one I speak to knows what Folksy is. Bit of a waste of time.
Maybe in the future it will grow but Etsy is by far superior.
4 March 2024
Unprompted review
Reply from Folksy
Hi there, thanks for your feedback. We are a much smaller site than our main competitor and we don't have a huge marketing budget. That said, we do work really hard on our SEO and are constantly tweaking things to make sure Folksy items and shops rank as highly as possible on Google and other search engines. We do also run PLAs (paid listing adverts on Google) for almost all products on Folksy - which we pay for. Around 35% of sales come from Google. Considering our size, and that we are British and not global, we do amazingly well.
Simple process.
Received my first order through Folksy. Notification and order information were clear and I found the process quite straightforward.
26 February 2024
Reply from Folksy
That's great to hear, congratulations on your first order!
Love Folksy
The whole experience from joining, listing and being part of the community has been great.
26 February 2024
Folksy Support were a great help
The Folksy Support team were a great help in assisting me set up my store and particularly with copying listings from my GingerLoafCrafts Etsy store. They were also very quick to help, so thank you so much for that!
27 January 2024
Very impressed so far
Very impressed so far. Much better than their competitors in supporting artists and crafters. Very happy so far.
19 January 2024
So easy to use with a friendly feel
18 January 2024
Such a variety to choose from
Such a variety to choose from. My purchase of thread was beautifully packaged and posted very quickly.
15 January 2024
Handmade by UK sellers only …✅✅✅
What drew me to Folksy is its ethos -handmade only by UK sellers. Two weeks after joining I’ve had four sales. Couldn’t be happier. App easy to use and Folksy support friendly and responsive.
4 January 2024
I am new to Folksy so was not sure how…
I am new to Folksy so was not sure how things would work regarding making sales but I had no need to worry, everything ran smoothly, I was informed immediately by email and paid promptly through PayPal. The sold items were automatically removed from my shop view and easily accessed as sold items.
31 December 2023
Nobody knows about Folksy
Not sure what you can do to help sales other than advertising. Not one person I have told had heard of folksy
27 December 2023
Reply from Folksy
Hi Lesley, we are a much smaller site than our main competitor and we don't have a huge marketing budget. That said, we do work really hard on our SEO and are constantly tweaking things to make sure Folksy items and shops rank as highly as possible on Google and other search engines. We do also run PLAs (paid listing adverts on Google) for almost all products on Folksy - which we pay for. Around 35% of sales come from Google. Considering our size, and that we are British and not global, we do amazingly well.
Never received never contacted
Ordered items on the 10th of December for Christmas never received my items and never got to reply for the seller be very wary of this site had to go through PayPal refund. Customer support told me I had to go through PayPal and that was it until they actually replied to review 15th of May 5 months later what a joke
10 December 2023
Unprompted review
Reply from Folksy
Hi there, we're very sorry that your order did not arrive. We've checked back through our email records and we can see that you were in contact with us on 20th December. We replied straight away and tried to contact the seller on your behalf. Unfortunately the seller did not reply and we suspended their account on 2nd January. We did everything we could to help you with your missing order and we're sorry that our support didn't meet your expectations.
Genuine handmade crafts, lovely site!
Very nice looking and easy to use site. I would like to have the option to message the buyer to personalize their purchase, rather than just their email address. Feels like a nice size site with genuine hand crafted goods.
29 November 2023
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