The Folio Society Reviews 

32,643
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,672 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the books, often describing them as works of art with beautiful bindings, illustrations, and high-quality paper that make them a pleasure to hold and read. Many people appreciate the careful packaging, ensuring that their orders arrive in pristine condition, even when the outer box is damaged. Reviewers frequently highlight the prompt and efficient delivery service, with many receiving their books quickly, sometimes even from across the world. However, some customers experienced issues with delivery times, particularly when paying for expedited shipping, finding that the service did not meet their expectations or deadlines. A few other people also felt that the quality of some editions did not match the images on the website or were disappointed by the method of signing for advertised signed copies.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the beautiful design,... See more

Quality

Reviewers consistently express high satisfaction with the quality of the products, describing them as... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising the careful packaging and... See more

Order

Customers consistently note positive experiences with order, praising the easy purchase process, prompt... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising its promptness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have purchased numerous Folio Society books over the years and I love the library in my home. The books look wonderful on the shelves and add real character and warmth to the room. The books a... See more

Rated 5 out of 5 stars

I've been an enthusiastic eager member for over twenty five years 🇬🇧👑 culture suppresses most others combined when it comes to the arts - but literature? A book culture ? They're the center of the... See more

Rated 5 out of 5 stars

I have over 500 Folio society books, proudly displayed in my home (maybe another 50 in my other home). They are beautiful and represent a lifetime of reading. The society has been a part of my life si... See more

Rated 5 out of 5 stars

One of the best books in the world, of course, loved by young and old. Beautifully bound and illustrated and from experience I know there will be no typos. Immediate attention to delivery, by FedEx an... See more



Company details

  1. Book Publisher
  2. Book Store

About The Folio Society

Written by the company

The Folio Society publishes beautifully crafted collector’s editions of the world’s greatest books, each with newly commissioned illustrations or specially researched photographs throughout. For over 75 years, we have celebrated the unique joy derived from owning, holding and reading a beautiful printed edition of your particular favourite.

Our books can only be purchased new through our website, ordered by post or over the telephone. We deliver to book lovers worldwide.

Beautiful books

We publish exquisitely produced new editions of already published works, with some exclusive anthologies and short story collections. The books we select for publication are timeless – we know they will be enjoyed and appreciated now and in the future. Because each book is considered as an individual object of value in its own right, there is a variety to our design and style – the only uniformity is in the quality of every single edition.

Folio books make wonderful gifts for readers of all ages. Our editions range from the classic fiction to fantasy; science fiction to ancient and modern history; gothic tales to science – there is something for everyone. Please visit our website to see our current collection.

Customer service

Our UK-based customer service team are available to help with your order and delivery queries.

See our international numbers.

Lines are open:
8am to 10pm (UK time) Monday to Friday
9am to 5pm (UK time) Saturday to Sunday

We can offer an exchange or refund (excluding postage) if your book is returned to us within four weeks of purchase.

If for any reason a book does not meet your expectations, you may return it to us within four weeks and we will arrange for an exchange or refund (excluding postage).


Contact info

4.8

Excellent

TrustScore 5 out of 5

33K reviews

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4.8

All reviews

(32,643)

1,672 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Product is as described

Product is as described. Came beautifully packed. Packaging is high standard. Communications, prompt. I'm very happy with the quality of the product and service.

11 June 2026
Rated 5 out of 5 stars

I have bought many folio society books…

I have bought many folio society books over the years, some for me and quite a few as birthday presents for my brother. The service has always been great and the quality of the books has always been outstanding.

10 June 2026
Rated 5 out of 5 stars

Review

Folio Society books are unique and worth their cost.

Their only issue is shipping costs to ROW. Compared to other UK publishers/bookshops, they're currently the one with the most expensive shipping costs for a single book. So this is my feedback on what could get better.

I give them 5 stars for the customer service, which is fast and ready to help always.

27 May 2026
Rated 5 out of 5 stars

First purchase, and I'm happy with the product and shipping

This was the first time I purchased a book from Folio Society, so I didn't know what to expect.

I ordered the last Unicorn, for my self and my niece for when she's a little older.

The first thing I'll say is the packaging was immacualte. I might be weird, but I really appreciate good packaging. Especially coming from the UK, then travelling most of the way down the east coast.

Both books were wrapped in a protective plastic sheet, to avoide abrading or scuffing the slip case. Then they were wrapped in multiple layers of honeycomb paper wrap, to provide cushioning. Finally, it was placed, tightly, in a heavy cardboard box, that was triple walled on the ends.

To the books specifically, they looked really nice. Nothing seemed flimsy. From the slip case to the cover, you could feel that it would hold up over years of use or sitting on a shelf. Probably sun damage is the only risk to it.

Again, maybe me being odd, but I also appreicated the tactile feel of it. Most books are smooth paper on the cover. I've gotten others that create a tactile feel with that, by embossing or doing spot glossing. These books had texture to the cover. Being a cloth cover, that's to be expected, but it reminds me of older books. It seems like it will hold up for a long time.

So I've only made one purchase so far, but I am happy with it. I feel like the product is worth the price and I'm happy they packed it well for shipping. I'd hate it if they made a nice book that was packaged poorly and it was destroyed during shipping. Luckily that isn't the case here.

3 June 2026
Rated 5 out of 5 stars

Beaufiful Books

It’s such a pleasure to read books that are not only good literature but also beautiful objects. It’s always an exciting day when I get a package from the Folio Society,

24 November 2025
Rated 5 out of 5 stars

Best Books

I've been buying Folio Society books for decades. They are beautiful books, and very well made. The art work is always incredible. Customer service is always friendly and helpful.

11 November 2025
Rated 5 out of 5 stars

Beautiful volume

Beautiful volume! Book was packaged carefully to survive shipping! The box was beat up, but the book was in perfect condition -- very important because this book is a gift.

10 June 2026
Rated 3 out of 5 stars

Nice books, but expensive with shipping exta

I ordered two books from Folio society. They were very expensive, and I was frustrated to have to pay for shipping on top of the high price of the items themselves. When the books arrived, they were indeed beautiful, but I felt that for the price the quality could have been better - the pages feel a bit like magazine paper and I expected to see more illustration/detail at the price level these books are at. I do like my books, but am not sure if the price is justified by the quality and added cost of shipping. In the future, I would probably only purchase at a discount.

8 June 2026
Rated 5 out of 5 stars

Not to Judge a Book by its Cover, But...

I'll make an exception and say that these book covers and slip cases are part of the experience as much as the content of the book itself. All of which have been gorgeous thus far. I think people forget that bibliophiles are, in essence, collectors too. I also want to give credit to Marta who wrapped my books in that cardboard stuffing so many times just to insure that they'll arrive undamaged. Kudos!

5 June 2026

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