FoldingBed.ca Reviews 197

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Very good quality of Jay-Be foldable twin bed - Product purchased online on saturday, packed on sunday and arrived on tuesday at my house, very fast and in excellent condition - Thank you very much

Rated 5 out of 5 stars

The bed was purchased online, but we did the drive to pick it up. We aren’t local, but it was reasonable. During the very easy assembly, we realized the headboard was missing. I must say, Eugene was... See more

Rated 5 out of 5 stars

Eugene sent a detailed reply to my initial email inquiry in under five minutes, and less than eight hours later two J Beds were in my house. (I'm local, naturally.) Not many companies can do better th... See more

Rated 5 out of 5 stars

I had many questions before deciding to buy the JBed and these were all answered prompty & informatively. Ordering was easy. Shipping was trackable. Only thing was estimated delivery day was not ind... See more

Company details

  1. Bed Shop

Information provided by various external sources

The only Canadian store that specializes in folding beds, guest beds, and cots. English-made folding beds by Jay-be. Easy to fold up, on wheels, lifetime warranty on the frame.


Contact info

4.8

Excellent

TrustScore 5 out of 5

197 reviews

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Rated 5 out of 5 stars

Fast Delivery

We ordered the bed on a Friday and it was delivered to the house on a Wednesday morning.
The bed was easy to install the wheels and the headboard,it looks great and comfortable.
We are happy with our purchase,and would order from the company again.

20 July 2022
Rated 4 out of 5 stars

Bed is nice so far but rolling wheels are already broken. …

Bed is nice so far but rolling wheels are not strong enough for this bed, 2 wheels got already broken after just 1 month of using it. But company was very nice by sending me replacement. After all bed is worth what you pay for it. Good quality.

16 July 2022
FoldingBed.ca logo

Reply from FoldingBed.ca

Very sorry to hear, we replace the castors at no charge of course, we will ship a set to you.

Rated 5 out of 5 stars

Very impressed and happy with the folding beds

I bought two Jaybe folding beds to have one for when my mother visits and one for me if I'm restless so my better half doesn't murder me. I was super impressed by the ease of set up and more importantly I had very little issue when I first used it. Most times when I sleep on a different bed, I have a horrible time. These beds I was able to settle in relatively quickly and I slept all night. A concern was if the bed might creak as I moved on it. After three times using it, I haven't heard a sound. All in all I'm super impressed and for the price they cost I'm amazed at how well they performed. Very happy with purchasing these and I'm going to recommend Jaybe folding beds to my friends and relatives now for temporary bed or guest bed solutions.

11 July 2022
Rated 5 out of 5 stars

Fast Response - Great Product

Quick email responses from Eugene allowed me to get the information I needed to order and pickup a folding bed in about an hour. The bed was very easy to setup so I could make use of it that night. I really appreciate the help Eugene.

I purchased the Jaybe Revolution Rollaway Bed with Airflow Fibre Mattress, 30". The bed is quite comfortable and takes up very little space when folded. Recommend it for anyone that needs a temporary/guest/camping bed.

30 June 2022
Rated 5 out of 5 stars

Professional fast service

Professional fast service. The bed is beautiful and light. Quite springy because of the suspended mattress base. Perfect level of comfort to accommodate your guests, but not keep them too long.

25 June 2022
Rated 5 out of 5 stars

The bed is wonderful

The bed is wonderful. A guest slept on it last weekend and said it was very comfortable. The delivery was prompt. The delivery man was efficient and polite.

Ruth Brooks

23 June 2022
Rated 5 out of 5 stars

Great product and service

We purchased two folding beds and are extremely happy with the purchase. The beds were simple to set up (only had to attach headboard and wheels). They are very easy to open and close and are compact for storage. They will be perfect for occasional guest use. We really liked that we were able to track progress of delivery and the beds arrived well within the promised timeframe. Tip: check your email junk file if you think you didn’t receive the tracking email. After sales service was excellent. We were missing one closing clamp. I sent an email to the company and they sent the clamp within days. Would highly recommend this company.

30 May 2022
Rated 1 out of 5 stars

TOTAL COMMUNICATIONS FAILURE

The folding bed is fine, just as expected.

But there was ABSOLUTELY NO AFTER-ORDERING SERVICE.

The order acknowledgement said there would be an email with tracking info when the item shipped. But there wasn’t. Shipping estimate was 3 to 10 days. After four days with no shipping notice I began to think foldingbeds.ca was an elaborate fraud, and went looking for evidence one way or the other.

Strangely all the Trustpilot reviews are great, but when I got to the Google ones I started to find lots of people complaining about no shipping notice or invalid shipping info.

My bed did show up, but with no notice. I got a call from the driver saying he was out front of my building. I live in a condo where I need to book the freight elevator in advance. Panic, scramble, angry words.

Not providing the shipping notice or any advance notice of delivery is not an acceptable way of doing business.

There is no phone number, anywhere. My email about communication issues was never answered.

26 May 2022
Rated 5 out of 5 stars

Shipping not free in my case.

Living in a small town, the bed could not be shipped free of charge and I paid for the bed before the company made me aware of this. Better communication would have helped before purchasing the product. There is no phone to call, only email.

10 April 2022

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