Focus Finsure Reviews 

161
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the team for their exceptional professionalism, helpfulness, and approachable nature, making them feel supported throughout their journey. People frequently highlight the excellent service, noting how the company simplifies complex processes and provides clear, comprehensive guidance. Reviewers appreciate the quick response times and constant availability of the team, ensuring queries are addressed promptly and effectively. This dedication results in a remarkably smooth and stress-free user experience, with many customers achieving their homeownership dreams with ease.

What people talk about most

Staff

People report positive experiences with staff, highlighting their professionalism, kindness, and genuine care... See more

Service

Users describe positive interactions with service, highlighting the professionalism, honesty, and patience of... See more

Customer service

Clients share positive opinions on customer service, highlighting the professionalism, kindness, and genuine... See more

Response time

Customers had positive experiences with response times, highlighting the promptness and efficiency of the... See more

User experience

Reviewers mention positive feedback about their user experience, describing it as simple, smooth, and easy to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Focus finsure group helped us for the mortgage and insurance of our new home. We are satisfied with their services. The employees are approachable and cleared all our doubts . All our paperwork was d... See more

Company replied

Rated 5 out of 5 stars

I would like to sincerely thank Focus Finsure for helping me achieve my dream of owning a home. Their expert mortgage advice and guidance made the entire process smooth and stress-free. What trul... See more

Company replied

Rated 5 out of 5 stars

Hi , Myself Lijo Devasia . Had a good experience with Focus Finsure . Excellent team supporting staffs for the customers . Keep the momentum go like this . All the best Focus Finsure . Wi... See more

Company replied

Rated 5 out of 5 stars

We had an amazing experience with my mortgage advisor Mr. Shijo and the team Focus Finsure. During the process of buying our new home as first time buyer they were incredibly helpful for the whole pro... See more

Company replied


Company details

  1. Mortgage Broker
  2. Life Insurance Agency

Written by the company

We are committed to providing our clients with the best rates, fast responses, and excellent customer care. Your satisfaction is our priority!


Contact info

4.9

Excellent

TrustScore 5 out of 5

161 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(161)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The company was really responsive

The company was really responsive. They responded to every request and questions I had, without any delay.

13 December 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your feedback! We're glad to hear that our team was responsive and able to assist with all your questions and requests. Your satisfaction is our priority!

Rated 5 out of 5 stars

Mortgage advice and follow up assistance

Hi I approached the company for mortgage advice and assistance. They did everything in a quick manner. Also they provided all follow up guidance and assistance. I really recommend this company for all new home related support

14 November 2024
Unprompted review
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Reply from Focus Finsure

Thank you Jaison for your valuable feedback.

Rated 5 out of 5 stars

My experience with Mortgage Advisor Gopika and Focus Finsure company

‘The organisation reflect through its ability because of employees only’ . We started getting mortgagee advice from Gopika nearly three months ago. She is the wonderful resource and great asset to the team, she is an nice and interactive person helped us getting decision in principle at first.This firm quite fabulous in terms of process ,they are reasonably good team of members and well managed structure . They are very transparent in the process and collecting data. Whenever we spoke to Gopika , she is brilliant in answering to us (new buyers) and careful on listening to others . Now finally we got a mortgage offer , I am so happy in our process of purchasing the new home. Sometimes we often panicked after submitting application , she gave lots of confidence and comfort. Simultaneously well co-ordinated with lenders.

We never had an issue in the process or her commitments towards clients. Sometime even i reached weekends , she is very polite and answerable. I must thank her effort and tireless support. Even i repeatedly asked already answered questions, she is explaining again and made me understood.

About this company works for people who want to buy a new home or insurance, right away my recommendation would be 5 stars to the team. They are pretty much have gone across of lots of scenario , if anyone asks questions about new home buying. even you will get initial solicitor advice from the mortgagee team. I have interacted many number of mortgage brokers and agencies, they are hopeless. This company achieved my 100% expectation . Definitely this firm will grow much bigger and wishing the team for success.

17 November 2024
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Reply from Focus Finsure

Thank you so much for your kind review, Anuradha! We're thrilled to hear that Gopika and the team could make your home-buying process smoother and more comfortable. Your feedback means a lot to us, and we're grateful for the trust you placed in us. Wishing you all the best in your new home, and we’re always here if you need anything in the future. Thank you again for your recommendation!

Rated 5 out of 5 stars

Highly satisfied!

Excellent experience and always available at all times to explain and help us throughout this process.
Highly satisfied and recommended

14 November 2024
Unprompted review
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Reply from Focus Finsure

Thank you Siby for your fantastic review. Our team works hard to provide exceptional service,and it's wonderful to know that we met your expectations.Looking forward to seeing you again!

Rated 5 out of 5 stars

Quality service delivery!!

Quality service delivery!!
Provided best advice, clear information and various options when we were confused after discussions with various mortgage advisors. We almost dropped the plan of buying a house and were about to wait a couple more years because of high deposit requirements as we were new to Uk. Mrs Monie Shijo, provided clearer understanding of various options and helped us secure mortgage with lower deposits and best interest rates.
The team didn't charge anything for their service where other advisors provided quotes with a high service charge.

Helped us secure home and life insurance as well!!!

Highly recommend to all those who require a mortgage advisor.

8 November 2024
Unprompted review
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Reply from Focus Finsure

Hi Rakesh,
Thank you so much for your kind words and for taking the time to share your experience with us! We are thrilled to hear that you are happy with our service. Your satisfaction is our top priority, and it's wonderful to know that we could exceed your expectations.
We look forward to continuing to provide you with outstanding service in the future.If there's anything more we can do for you,please don't hesitate to reach out!
Warm regards
Focus Finsure Ltd Team

Rated 5 out of 5 stars

Excellent service throughout the…

Excellent service throughout the process!!
Focus finsure helped us to fulfill our dreams of owning a house. The team of focus finsure especially Mrs Monie, guided us in understanding mortgage options, securing a mortgage for us and for guiding us throughout the process from step one . As first time buyers, our experience couldn’t have been a more positive one. She proactively revised our mortgage offer when the interest rate lowered and helped us secure the best rate possible.
Being an international citizen, when we thought of buying a house, we were unsure whether we were eligible for a mortgage or whether we required a huge deposit.
The team helped us to understand various options with low initial deposits.

Ms Monie also guided us for securing home insurance and life insurance.

I’ll be sure to recommend you to anyone whom I may know requiring a mortgage adviser and I’ll be sure to get in touch with focus finsure when we come to re-mortgage in a couple of years.

7 November 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your fantastic review! We’re thrilled to hear that Mrs. Monie and the team at Focus Finsure helped you navigate the mortgage process and achieve your dream of homeownership. It’s great to know we could guide you through the options and offer support every step of the way.

We truly appreciate your trust and look forward to assisting you again in the future. Thanks again for choosing us and for your kind recommendations!

Rated 5 out of 5 stars

Excellent service

Excellent service, Brought a house recently, staff was very helpful. Highly recommend focus.

10 October 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your valuable feedback

Rated 5 out of 5 stars

Excellent service

Excellent service, customer support and friendly staff. Had a mortgage advice, highly appreciated and recommended their services

31 July 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your great review – we’re so glad we could help with your home purchase!

Rated 5 out of 5 stars

They were so helpful throughout the…

They were so helpful throughout the process and the staffs were so supportive.I am so thankful to focus finsure .They are so supportive and helpful.Their explanations were so clear and they are uptodate with the entire processing.

29 August 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your kind words! We're thrilled to hear that our team was supportive and provided clear, up-to-date guidance throughout the process. We appreciate your trust in Focus Finsure!

Rated 5 out of 5 stars

I recently had the pleasure of working…

I recently had the pleasure of working with the Focus Finsure mortgage team, and I can’t say enough good things about my experience. From start to finish, they provided exceptional service and support throughout the entire mortgage process.

Right from the initial consultation, their team was incredibly knowledgeable and attentive. They took the time to understand my financial situation and homeownership goals, which made me feel confident that they had my best interests at heart. Their transparent communication and prompt responses to all my questions helped demystify the mortgage process and made me feel at ease.

What really stood out was their commitment to finding the best mortgage solution for me. They explored various options, explained the pros and cons of each, and helped me make an informed decision. Their attention to detail ensured that I got a great rate and favorable terms.

The entire process was smooth and stress-free, thanks to their professional handling of all the paperwork and deadlines. I never felt overwhelmed because they guided me through each step with patience and clarity.

Overall, the Focus Finsure mortgage team exceeded my expectations and provided a top-notch experience. I highly recommend them to anyone looking for reliable, efficient, and personalized mortgage services. Thank you to the team for making this significant milestone in my life so seamless and positive!

17 September 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your valuable feedback Jijil

Rated 5 out of 5 stars

Best mortgage advisor ever who doesn't charge a single penny

We had two mortgage applications done from them and we had amazing experiences with both the applications. Ash was so good in explaining everything prior to applications so that we were able to submit all the documents on time and we received the mortgage offer within few weeks and when the mortgage rates reduced, he re applied them and provided us with amended offer with no cost at all for all the amazing services he provided. It is very hard to find mortgage advisors like Ash who always goes above ans beyond to give you best deal for no cost whatsoever. We recommend him to all the friends, family and anyone who is in need to mortgage for the first family home or buy to let investments.

1 August 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your valuable feedback

Rated 5 out of 5 stars

I have approached Focus finsure…

I have approached Focus finsure recently and they were amazing. They are ready to listen ,assess our requirements and advise accordingly. They have given priority to our requests and always ready to try different options at request. Gopika has been fantastic, always approachable,ready to clarify doubts,all through our process and done a great job.

23 August 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your valuable feedback

Rated 5 out of 5 stars

Outstanding experience

I would like to extend my heartfelt thanks to Shijo and the entire team for their unwavering support and professionalism throughout the entire process of my remortgage and the purchase of my new home.

I would like to give special recognition to Aswajith, who not only demonstrated exceptional knowledge and resourcefulness but also proved to be an outstanding listener and a supportive friend. His positive attitude made the entire process remarkably smooth and stress-free, especially compared to my previous mortgage experiences.

I highly recommend their services.

13 August 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your positive feedback

Rated 5 out of 5 stars

My review

They were so helpful. Thay were kind to us . Worked well at Everytime

12 August 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your positive feedback

Rated 4 out of 5 stars

The experience we hade

They were helping us at any situation. I love there team work . They have a positive attitude at everything.

12 August 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your valuable feedback

Rated 5 out of 5 stars

We have contacted Focus Finsure…

We have contacted Focus Finsure recommended from one of our friend was so helpful. They advised as what we should do about the complicated paperwork. Once all sorted it was a quick service and fast response for our enquiries and was stress free.Highly recommended

12 August 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your valuable feedback

Rated 5 out of 5 stars

Highly recommended mortgage service

Highly recommended mortgage services. Excellent team, with clear communication from the beginning. They respond quickly to any doubts or clarifications. Thanks Focusfinsure for all the help.

22 July 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your kind words! We're so glad to hear you're happy with our service and staff. We truly appreciate your feedback!

Rated 5 out of 5 stars

Very frendly and helpful team

Very frendly and helpful team.
I was able to get good mortgage offer with forcus finsure.
And 5 stars to aswajith for all his effort and customer service.

5 July 2024
Unprompted review
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Reply from Focus Finsure

Thank you for your kind words! We're so glad to hear you're happy with our service and staff. We truly appreciate your feedback!

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