Focus 360 Energy Reviews 

133
TrustScore 4 out of 5

3.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I’ve worked with a few sustainability consultancies over the years, but Focus 360 Energy has genuinely been a breath of fresh air. They’re responsive, easy to deal with, and know their stuff inside ou... See more

Rated 1 out of 5 stars

Have not yet provided my SAP assessment. Very efficient at taking my money up front, completely unresponsive ever since. Quoted 7 to 10 days to get my report, over a month and counting and still nothi... See more

Rated 5 out of 5 stars

The guys at Focus 360 have been fantastic. When we had a last minute request from our client to provide a number of EPC surveys they stepped in to help out. Will kept us informed of progress through... See more

Company replied

Rated 5 out of 5 stars

They were great. Offered to price match other quotes on every service I needed, and made it all happen quickly. Also made sure to help make life easy when it came to uploading relevant information. Wi... See more

Company details

  1. Environmental Consultant
  2. Environmental Health Service
  3. Fire Protection Service
  4. Home Inspector

About Focus 360 Energy

Written by the company

Focus 360 Energy are experts in sustainability and energy efficiency offering a wide range of compressive services, covering everything from individual domestic and Commercial Energy Performance Certificates (EPC’s) to working with many repeating clients across a wide range of sectors which include, but not limited to independent investors with a small private rental portfolio, local authorities, architects, builders and developers. on a consultancy basis for large projects from planning stage through to completion.

Our team of knowledgeable professionals are highly trusted for delivering superior service and building lasting relationships with our customers.

At the forefront of what we do lies a dedication to customer satisfaction, offering tailor-made services to suit your particular business needs, providing an extensive array of energy assessment services that help companies stay on top of the ever-evolving regulations such as energy performance certificates (EPCs), minimum energy efficiency standards (MEES), simplified building energy modelling (SBEM), standard assessment procedure (SAP), air-tightness testing, and sound testing.

You can also rely on us for other property compliance solutions, assistance with new builds and conversions, plus professional consultation and MEES support.

Browse through our list of services today!

We prioritise friendly and informed customer service, answering all inquiries with expertise. Our flexible approach allows us to identify the ideal solution for your business while adhering to industry standards at every turn.

Through our services, we look forward to adding value to what you do best by taking care of regulatory requirements, energy efficiency needs, and safety measures.

See our reviews on
Trustpilot Logo
Trustpilot Stars


Contact info

3.8

Great

TrustScore 4 out of 5

133 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.8

All reviews

(133)

31 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast and efficient response from start…

Fast and efficient response from start to finish, kept you informed via phone, txt, email and the online account they set up for you, the surveyor, Joe was very courteous and a pleasure to deal with.

12 October 2023
Focus 360 Energy logo

Reply from Focus 360 Energy

HI Keith. I'm really happy to see that you were happy with our service. We do invest a lot in to our backend systems, therefore it is great to hear we made the process effiencent for you. Please let us know if you require any further assistance in the future. Have a good day!

Rated 5 out of 5 stars

Great service!

4 October 2023
Unprompted review
Focus 360 Energy logo

Reply from Focus 360 Energy

Hi Ana. Thanks for the positive words. We hope to work with you again in the near future.

Rated 5 out of 5 stars

Amazing service

I found the level of service that Focus 360 Energy provided us right from the start was amazing. Always on hand to answer and address any questions we might have. They couldn't have been more helpful and provided an excellent efficient service. I can't recommend this provider enough and will be using them again in the future. They get 5 stars from me.

11 October 2023
Unprompted review
Focus 360 Energy logo

Reply from Focus 360 Energy

HI Kris. Many thanks for your glowing review. I am glad to hear that you were happy with with your journey with us. We do try our best to go above and behond the competition, therefore it's great to read your feedback. We hope to work with you again in the near future.

Rated 5 out of 5 stars

A1 service from Focus360Energy

Very fast and reliable service have used Focus 360 Energy many times . Simple and straightforward each time. A1.

26 June 2023
Unprompted review
Focus 360 Energy logo

Reply from Focus 360 Energy

Many thanks for your positive words. Please let us know if you require any further assistanve in the future. Have a good day!

Rated 5 out of 5 stars

I have used this company and found them…

I have used this company and found them very reliable, efficient and knowledgeable I would recommend them to anyone excellent .

2 October 2023
Unprompted review
Focus 360 Energy logo

Reply from Focus 360 Energy

Thank you for your feedback. it's great to hear that you were happy with the service. We hope to work with you again in the near future

Rated 5 out of 5 stars

Great experience!

Sam was incredibly helpful from start to finish, messaging me on weekends and providing me with more information than any other company. The team clearly know what they are doing and are well experienced with a quick turn around and high quality report. Thank you.

7 September 2023
Unprompted review
Focus 360 Energy logo

Reply from Focus 360 Energy

HI Ed. I am glad to hear that your journey with us went smoothly and you were happy with the knowledge of our team. We're always here to help and we would honour the opportunity to work with you again. You know where we are if you need us.

Rated 5 out of 5 stars

Focus 360 Energy quoted my job within…

Focus 360 Energy quoted my job within 20 mins of receiving the enquiry. The whole process was turned around before the next competitor answered my quote request. I wouldn’t hesistate recommend using them again. Thanks to Will for going the extra mile.

4 October 2023
Unprompted review
Focus 360 Energy logo

Reply from Focus 360 Energy

Hi A G. It's great to hear that the team were proactive your enquiry. We do pride ourselves in providing an efficient service from start to finish, therfore your feedback is great to hear. We hope to work with you again in the near future. Thanks for the business!

Rated 5 out of 5 stars

Highly recommended

Focus360 were great and made my build to completion project very simple. I appreciated the easy to use customer portal and William was always on point for any questions I had. I wouldn’t hesitate to reach out for any future development projects I have.

29 September 2023
Unprompted review
Focus 360 Energy logo

Reply from Focus 360 Energy

Hi Sarah. It's great to hear that our team aided you well with your build project and that you found our systems useful. We do try our best. If you require any assistance with future projects, then you know where we are. Have a good day!

Rated 5 out of 5 stars

Great customer service

I had a great experience. I had no prior knowledge of any of the building regulations before this, but Will made sure I understood all the services, what they mean and what the process is! It made my decision very easy when choosing what company to go for! Plus they got the report back to me quickly, despite the quick turn around!

26 September 2023
Unprompted review
Focus 360 Energy logo

Reply from Focus 360 Energy

it's great to hear that Will walked you through the process effectively. He does try his best, therefore it's great to hear that his approach was received well. It's also great to hear that the report was turned aaround promptly for you as well. We do strive to offer a effortless approach to compliance, therefore this feedback is great to hear. We hope to work with you again in the near future. Have a good day!

Rated 1 out of 5 stars

Awful

So far, my experience has been extremely poor. On 31 October I paid for legionella testing. It is now 8 December and I have not received any correspondence from the company confirming when it is being carried out. I have emailed and called multiple times with no response. Appalling customer service

8 December 2022
Unprompted review
Focus 360 Energy logo

Reply from Focus 360 Energy

Hi Stuart. I am very sorry to hear that you've not had a good experience with us. I can assure that a lack of awareness around communcation falls outside of our company ethos. I would like the opportunity to look in to this matter for you and provide a solution to this matter. I can assure you that your feedback is taken seriously and i will be taking this matter on personally to ensure that we don't drop the ball again. Thanks, Sam

Rated 5 out of 5 stars

Great service

Great service, easy to get on board and easy to track progress on reports. Would definitely use again

8 September 2022
Unprompted review
Focus 360 Energy logo

Reply from Focus 360 Energy

HI Jon. Many thanks for your feedback. It's greatly appreciated. We hope to work with you again in the near future.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look