Ordered Sunday afternoon, new cushions delivered and fitted by Tuesday lunchtime. Easy to use website with friendly and helpful information boxes. Speedy service and excellent product. Our 27 year old... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I ordered a custom sized foam strip to fill in a gap beside a mattress. The questionnaire guided me perfectly to the best foam for the job. My order arrived within a couple of working days and was exa... See more
So pleased we did this! Ordered new foam for our DFS sofa cushions during the Christmas shutdown period (their website said they were closed until the Monday the 5th so orders would be processed aft... See more
Smooth transaction, good website, easy ordering, foams perfectly cut to precise dimensions, reasonably priced, delivered on time, quality item. What’s not to like?! (Oh, I think you need a ‘continue s... See more
4.8
Excellent
400 reviews
Replied to 33% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simple ordering process
Simple ordering process. Easy website with clear instructions and tips. Foam arrived quickly and fitted perfectly.
Recommended and will definitely use again.
24 February 2026
Very quick delivery and cut to exact…
Very quick delivery and cut to exact size specified. Ideal.
19 February 2026
Exactly what I needed
The foam arrived promptly and perfectly sized. Just need to make the cover now…
14 February 2026
UPDATE
Have still not received my order, so cannot review 😫
Apologies for this review. I had ordered foam from another supplier for a different project, which has still not arrived:(
The replacement foam from Foam Direct, for my aging sofa has proved miraculous, l now no need to buy a new sofa. Happy days
6 February 2026
Reply from Foamdirect
Hi, sorry to read this. I've asked the team to reach out to you immediately to find out what's happened here.
Edit: I understand from feedback from our team after reaching out that this review was made in error due to some confusion with another supplier. We're glad to hear that you're pleased with your foam and that it was delivered correctly.
Great foam, would recommend
I found the company online as we needed a new foam for the seat of our sofa. It was really easy to get a quote and the information about the different types of foam helped us to choose the right one. This has saved us from replacing the whole sofa and it’s so much nicer sitting on the new firmer foam.
8 February 2026
Speedy, efficient and accurate
Super swift service and the foam arrived well packed and cut to the requested size.
31 January 2026
The foam was exactly as described and…
The foam was exactly as described and perfect for my needs. It was delivered on time. I would recommend this company for all foam needs. They have such a great range of products.
5 February 2026
great soundproofing foam at a realistic…
great soundproofing foam at a realistic price
27 January 2026
Excellent service
31 January 2026
Foam order
Delivered quickly. Size perfect. Used to make bed headboard. Have used this company several times and would highly recommend.
27 January 2026
Amazingly quick turn around
Amazingly quick turn around. Ordered Sunday evening, arrived Wed.
Foam is comfy and firm (and perfect fit) - much better than the worn out cushions it replaced
18 January 2026
straight forward
straight forward, easy to order. product is as advertised, well worth using the company.
21 January 2026
Easy to use website
Easy to use website, well priced and an early delivery. I was kept updated from order through to delivery. Foam arrived as described and well packaged. I cannot fault Foamdirect on anything whatsoever. Well done, I would highly recommend Foamdirect
21 January 2026
Great experience from this company
Order arrived quickly and was exactly what I had been expecting. The recommended firmness was just right for my settee. Now fitted and it looks great.
27 January 2026
Good quality product and service
Easy to order, fast delivery, good quality product and service
15 January 2026
Caravan seating replacement foam
Easy ordering, great fit in original covers. Lovely to sit on, not been overnight to try sleeping on yet. Will update when we have.
Overall great company
5 January 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.