Customer Service
Good customer service and they kept me informed from start to finish. Professional end result on the car
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Dealing with over 4,000 repair incidents per week. FMG Repair Services is the leading and largest, comprehensive automotive repairer in the UK. With 70 equipped Repair Centres nationwide, Mobile Repair, Glass Repair and Replacement service FMG Repair Services boasts one of the broadest range of repair solutions and services in the industry today.
Unit L Stadium Way, SS7 3BN, Benfleet, Essex, United Kingdom
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Good customer service and they kept me informed from start to finish. Professional end result on the car
FMG Repair Services, used by Admiral Insurance, are an absolute disgrace. They quoted me over £10,000 to “repair” a car that only had a minor scratch on the driver’s side door. I’ve already had multiple independent mechanics offer to fix it for £2,000 or less — yet FMG tried to write the car off, likely just to resell it and make a profit.
They are not here to help you — they’re here to profit from your misfortune.
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