Paid for the flight via IBAN and never…
Paid for the flight via IBAN and never received my voucher. No one ever replied to me about it.
20 May 2025
Unprompted review
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2.8
Average
3 reviews
No history of asking for reviews
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I come to show my greatest displeasure…
I come to show my greatest displeasure and discontent with the posture of your company, which had a shameful attitude from the beginning!!! I do not recommend 100% to anyone to purchase your services!
In July 2023 I purchased 2 paragliding baptism vouchers with photos and video included. I scheduled it twice, but due to the weather conditions they canceled the activities, always doing it at 7 p.m. the day before.
I'm from Porto and every time I scheduled with the company, I scheduled accommodation and went the day before to the South. It always required costs. In this way, it was no longer feasible for me to schedule a third time accommodation and move around without being sure if the activity would take place.
Since that time, I remember July 2023, that I have been asking for a refund of this amount. Most of the time I couldn't even get in touch with the company, which didn't answer calls or answer emails. When it was possible to do it, I was always told that they would give feedback in the meantime. But they never did it!!!
I think it's a total lack of respect to leave the customer without feedback for months and without any solution presentation, which could have been negotiated. However, more than 6 months have passed!!!
I reinforce that I do not advise in any way to subscribe to your services. A shame!!!
Thank you,
19 July 2023
Unprompted review
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