Flybasis Reviews 63

TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Customer service is second to non. 24/7 phone support answered immediately. They texted me via iMessage with personal concierge (uh awesome). Made it very personal as if I was actually rich haha. I am... See more

Rated 5 out of 5 stars

Honestly Xavier is AMAZING he is by far the best agent i have ever dealt with and i fly unfortunately a lot. He is so helpful and understanding and available almost 24/7. Not even my assistant goes... See more

Rated 3 out of 5 stars

Without a doubt, my favorite website for booking flights, but why does it always default to recommended instead of cheapest. And that's not even their power. In any case, occasionally the pricing are... See more

Rated 5 out of 5 stars

I'm the last 3 months I've booked 4 flights using Flybasis. From Thailand, through India and Egypt, to Spain and back to California. I've saved thousands and travelled in business comfort around the... See more


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

63 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Best Service to Upgrade Your Travel!

The customer service they provide via text and email is unmatched! They promised that my account would show the status change and in less than an hour it did! I have also been upgraded twice on a round trip fight to Florida. I highly recommend their service and have actually referred 5 people who have since signed up !

2 September 2024
Unprompted review
Rated 5 out of 5 stars

Great Service and product

The upgrade status they provided was invaluable. I highly recommend using them to upgrade your airline status if you are like me and want to enjoy all the amenities but don’t fly enough to accrue the miles or points.

12 September 2024
Unprompted review
Rated 4 out of 5 stars

When it works it works great

When it works it works great. I have used them to help me get 1k status and it was awesome. They were super helpful. When I tried upgrading my AA status, it never went through though. From what I understand, it was an issue with AA, but in the end, I wasnt able to get the upgrade in time and they allowed me to cancel my order.

Very friendly people that try to help when they can. Unfortunately, some things are out of their control.

2 August 2024
Unprompted review
Rated 5 out of 5 stars

I was skeptical about it at first when…

I was skeptical about it at first when it popped up in my news feed, but I read some reviews, did a little research and decided to take the plunge on 4 months United Premier 1K for a reasonable fee at the time. They lived up to their end of the bargain and I saw that I had the status before I even had to pay the fee! I was able to use the status during a have travel period of the year.

During that time, I received automatic upgrades to first class when they were available and I was also able to upgrade my family to economy plus. I'm considering doing it again if the price is right when I have another heavy travel period next year.

I would also recommend this to my close friends and colleagues who travel frequently.

28 February 2024
Unprompted review
Rated 5 out of 5 stars

This company is the real deal.

This company is the real deal.
I did the United 1k and AA Exec Platinum and it worked like a charm. Highly recommend. For all those doubters I’m a real person— Kamala dominated the debate Tuesday

12 September 2024
Unprompted review
Rated 5 out of 5 stars

Fast acting and very helpful in…

Fast acting and very helpful in obtaining status on major airlines. Always willing to answer questions and replies back timely. I have used their services twice and will continue using them! Highly recommend

12 March 2024
Unprompted review
Rated 5 out of 5 stars

1K United Status Super Easy

I used Basis to get a status challenge with United Airlines. I love how they made the transaction before asking for payment. The communication was instant and I got exactly what I needed. Will definitely use them again!

23 April 2024
Unprompted review
Rated 5 out of 5 stars

I bought the United 1K status

I bought the United 1K status. It was very quick—after I placed the order (maybe a day later, maybe same day—I don’t recall) one of their folks contacted me on the phone, took some personal info and then got it set up and active within an hour. Note that it is a ‘trial/ challenge 1K’ with a reduced goal to get the full 1K (only that gets you the pluspoints). Having the status has helped me get upgrades and board early. Overall I’m very happy—they delivered exactly what they promised.

15 June 2024
Unprompted review
Rated 5 out of 5 stars

I was skeptical, but it turned out great!

I was skeptical of their service because I had never heard of being able to buy status! But I was absolutely shocked when I received that email that said my order went through! I received my AA Executive Platinum status within days of my order! What is nice about their service is that you will not be charged until after your status has been approved and you have received your order. So you may not be charged for a couple of days which did confuse me in the beginning, but it all worked out great in the end!

30 June 2024
Unprompted review
Rated 5 out of 5 stars

Good

Took a little more time than expected but did deliver the product as promised. I will do future business with them gain. Thanks you!

12 September 2024
Unprompted review
Rated 5 out of 5 stars

The most responsive people ever

The most responsive people ever. They deliver on every aspect. Also are very kind and knowledgeable to advise you on the best options for status based on your history with the airlines.

I am a repeat customer and I will continue to be. Thank you for the service you provide.

1 September 2024
Unprompted review
Rated 3 out of 5 stars

Without a doubt

Without a doubt, my favorite website for booking flights, but why does it always default to recommended instead of cheapest. And that's not even their power. In any case, occasionally the pricing are inaccurate, and when I clicked off the page to visit the booking website, the flight wasn't even available. Thus, I suggest it, but as with anything, exercise caution.

13 January 2024
Unprompted review

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