Flybackindia.com Reviews 2,203

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Fly back india web site just poped up while I was browsing for tickets booking. Initially i was skeptical to give it a go. It gave me substantial discount upfront, which did drag me onto booking with... See more

Rated 5 out of 5 stars

Sourav Gautam from Flybackindia took my request very seriously and he found me an itinerary that exactly matches my requirement till Mangalore since its an emergency travel .Thanks for everything, you... See more

Company replied

Rated 5 out of 5 stars

Excellent services provide by lady named Jot Kaur. Exceptional services by her. Throughout the process she was very calm and helpful and provided me all the details what I was keep asking her. She was... See more

Rated 5 out of 5 stars

I had to go through various changes to find out a deal that best fits my need. Ashish Dhiman is truly an asset in your customer service team who kept lot of patience while working with me, had been ve... See more

Company details

  1. Travel Agency

Written by the company

FlyBackIndia was founded with a focus on providing most cost effective deals from USA to India with best customer service in the industry. We are now pioneers in the travel industry and boast of over 10,000 delighted customers and amazing deals for all your travel needs. FlyBackIndia has a variety of travel specialists on board to cater to any kind of travel requirement while keeping your budget and requisites in mind. Our sales staff and managers are well experienced in the travel industry so we are confident of providing our clients with best services at lowest prices. FlyBackIndia is available 24X7 to cater to any travel needs or last minute concerns for our elite clientele. We give importance to core values like integrity and customer delight, which makes us best in what we do. FlyBackIndia is now a globally recognized brand and our company is growing heaps and bounds. We strive to maintain relations with our existing and new clients and are always expanding our horizon.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

They charged twice on my card and one…

They charged twice on my card and one charge was sitting in pending status for 12 days and when I reached out to them they asked me to wait patiently for 48-72 hours. I called my card company and they confirmed that merchant had to cancel to drop the pending charges. 2 tickets of $6800 worth. It ate away my credit limit for 12 days for nothing. I have business to this company 4 times in the last 5 years. I highly doubt I will use their services. I found cheaper than them but just because I have my word to Michael kors I waited for him to start his shift to give my business and ended up paying $400 more and went thru this hassle.whole all this drama is going on this rep never bothered to give me even a courtesy call. Called me many times unnecessarily when I am in my work meetings before the sale. Not a single call after!! Such a shame!!
His supervisor promised me to get back to me with better options for my layover time and it’s been 3 weeks and no response.

This is my first longest review ever as I do t want anyone out there to go thru what I have been!!!
People who are shopping for air tickets make informed decisions and choices!! Hope this helps for you to choose wisely!!

I will not use this company anymore to purchase my air tickets!

1 July 2024
Unprompted review
Rated 1 out of 5 stars

Worst experience. No help.

Booked a flight from Canada to India. First the ticket we paid for they said it had the wrong price and charged us 300 to 400 more dollars. Then asked if we wanted to make it a flexible ticket. We said ok paid extra for that and now when we want to change the day they want 360 extra for the date change. This site is a scam. No help at all. The worst experience. We had to call 2 times just for this. I can get more cheaper tickets right now from what we paid for. The worst experience ever. Never coming back here ever.

18 July 2024
Unprompted review
Rated 5 out of 5 stars

Pleasant Experience

It was my second time booking tickets through Flyback and with Diksha Sharma. She is professional and understands the requirements well.
Overall, a good experience.

4 July 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful Customer Support and Best Deals from FlyBackIndia

I have been enquiring about the flight deals over a week and was chatting with different agents (Rythm Thakur, Khushi Sran, Pooja, Michael Kors). Each one of them has been very humble, patient, informative and utmost helpful. I appreciate each one of them for their assistance in helping me out with the best customer experience from FlybackIndia.

I was exhausted after my 12hrs shift at work. However, I had to tick off the flight tickets booking from my “to do list”. That was when I got on to the call with Micheal Kors. It was the end time of his shift, but he extended it to complete my booking. He never lost his cool and dealt the last call like his very first call of the day; he answered all my questions and clarified all the concerns and helped me complete my booking. His patience is highly appreciated.
I’m happy and satisfied with the best deals FlybackIndia has to offer to its customers. I sincerely thank all the customer service representatives and FlybackIndia as a whole for all your great customer assistance.

17 May 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service by Mark

Great customer service by Mark,
He Helped me get a better deal and saved a lot compared to other websites. I highly recommend flybackindia.com to get the most budget friendly options for your next flight.

Thanks a lot for your service.

11 June 2024
Unprompted review
Rated 5 out of 5 stars

HIGH-TECH SERVICE WITH TRADITIONAL PERSONAL TOUCH. My father uses this company for all of…

My father uses this company for all of his travel needs, and we are very satisfied with the exceptional service. Elderly people enjoy an old-school, traditional travel agency-type feel, and this company delivers that whole also providing high-tech, reliable support. Our specific service agent, MICHAEL KORS, did a wonderful job on the phone with my father and me. He walked me through every stage of what he needed and made sure to protect our privacy as we shared sensitive information with him. He was also very honest and accessible via WhatsApp, telephone, and email. We really appreciated MICHAEL's service!

29 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent services provide by lady…

Excellent services provide by lady named Jot Kaur. Exceptional services by her. Throughout the process she was very calm and helpful and provided me all the details what I was keep asking her. She was searching flight for me for 2 days continuously to give me best flight and best connections with less time to fly from Canada to India and I just say Jot Kaur & his manager Ashutosh Sharma were exceptionally well in their work and of course Flyback India who really care about customer. Definitely book my all the future tickets with them without doubt. Very authentic and exceptionally well deserved agency and special thanks to Jot Kaur & Ashutosh Sharma.

25 May 2024
Unprompted review
Rated 5 out of 5 stars

Pooja, Great customer executive

One of the executive Pooja , she was very helpful and she was very polite in addressing the issues which I asked her. It was EST and late night for them but she still helped me to get the best quote . She was very caring and gave suggestions as I am traveling with infant. Will definitely refer you to my friends

24 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent service!

I have been using Flybackindia.com for 4+ years and very satisfied with their service. The agents are prompt, responses are accurate, prices are reasonable and work is thorough. I sure would recommend them to anyone looking to ease their travel.

22 May 2024
Unprompted review
Rated 5 out of 5 stars

Assistance with Patience

Fly back india web site just poped up while I was browsing for tickets booking. Initially i was skeptical to give it a go. It gave me substantial discount upfront, which did drag me onto booking with them. Their agent Rhythm was pretty clear and informative with her advice related to my booking. They helped me book my tickets throughout very patiently. Thanks Flybackindia for you assistance. I highly recommend them for your flight booking needs.

6 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Work by the folks Pooja…

Excellent Work by the folks Pooja Sharma and Jot Kaur - both of them have done their best in finding the best travel route and tickets...for my requirements
Hats off to these folks...

25 April 2024
Unprompted review
Rated 5 out of 5 stars

So glad!

I found the best option from my preferred airlines here. would definitely choose their service again! Urja was really helpful with my booking.

23 April 2024
Unprompted review

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