Global Travel & Cruise Reviews 

82
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the friendly staff for providing helpful recommendations, ensuring the entire booking process remains completely stress-free and enjoyable. Many visitors emphasize that team members are exceptionally knowledgeable, patient with questions, and always willing to go above and beyond to satisfy unique travel preferences. Some reviewers were happy with the ongoing support, noting that agents efficiently handled multiple change requests and monitored flights long after the initial purchase. Consumer feedback consistently highlights prompt communication and seamless coordination when organizing complex multi-destination holidays or cruises. Travelers repeatedly mention they would never book anywhere else due to this consistent high level of reliable service.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as extremely helpful, friendly,... See more

Booking process

Reviewers highlight positive aspects of booking process, describing the experience as straightforward,... See more

Holidays

Clients share positive opinions on holidays, noting that the entire planning and booking process is... See more

Service

People report high satisfaction with the service, highlighting professional and knowledgeable staff who make... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that staff members go above and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were recommended to Global by a friend a few years ago and have used them ever since. Always great service from the lovely team at West Kirby. Good hotel recommendations, flight bookings and transf... See more

Rated 5 out of 5 stars

We had our 30th wedding anniversary coming up and because we couldn't do anything for our 25th (Covid restrictions), we decided to make this anniversary special. We had chosen Oman as our venue and ca... See more

Rated 5 out of 5 stars

Maria Wright is a blessing to the company! Maria is professional, informative and knows everything to know about travel, countries and excursions, probably as she has been to most! Maria booked Mexico... See more

Rated 5 out of 5 stars

Totally stress free experience with local Global Travel Company, West Kirby. Katie and Claire always go above and beyond with booking hotels and requests. Friendly and experienced staff and always fe... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Agency
  3. Travel Aggregator
  4. Travel Clinic

Written by the company

A friendly travel agency specialising in tailor-made travel for over the last 20 years, Global Travel is your truly independent travel agency.


Contact info

4.9

Excellent

TrustScore 5 out of 5

82 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

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4.9

All reviews

(82)

46 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service, great value.

We booked quite a large holiday with Global and were really impressed with the service. We were given all the time we needed and nothing was too much trouble. Throughout the booking we were given the choices we needed always bearing in mind cost and quality. The staff had great knowledge and experience which helped so much with the booking. Great after sales service too if you need anything else. And of course they are very dog friendly, so our Boxer enjoyed the experience too!

5 July 2023
Rated 5 out of 5 stars

Fantastic service

Fantastic service, found us exactly what we wanted and at a great price, would highly recommend. Shout out to Holly who was fab!!!

10 July 2023
Unprompted review
Rated 5 out of 5 stars

Virgin Cruise

All at Global Travel worked so hard together to find the perfect cruise we were looking for . They found us a Greek Island Cruise on the dates we had worked out and advised us throughout. We took a Virgin Voyage and was excellent as Holly and Sarah had recommended.
Highly recommend Global Travel .
Anne & Andy

8 July 2023
Rated 5 out of 5 stars

Amazing service

Amazing service, really helpful with picking destination and oh my, best holiday we have ever been on (intrigued to how the next is going to better this, but I’m sure they will sort it)

While away my partner didn’t feel well on one of the days and we couldn’t go on an excursion, we got calls to check from these guys to make sure we were all ok. The little things but you know your not just a number.

20 June 2023
Rated 5 out of 5 stars

Excellent professional service

The staff were professional, polite, friendly and knowledgeable. They provided an excellent service and went the extra mile to ensure that everything was catered for.

16 May 2023
Rated 5 out of 5 stars

Having requested assistance with…

Having requested assistance with flights and accommodation, staff were able to provide an excellent service and within a short space of time had successfully provided me with flights and accommodation- they also later provided boarding passes and accommodation details. Very happy with attention given

5 July 2023

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