Flowers 4 Hours Reviews 147

You really need negative five stars for this fraudulent company. They have been playing games with me for days... what they ultimately delivered--two days late--was nothing like what I paid over $100 to have sent.

One star is way too much. This is a hoax so watch out!
After calling customer service several times and receiving no assistance, I am writing again.
I placed a flower order yesterday, thinking that the flowers would arrive within 4 hours. However, no delivery was made. When trying to contact customer service, my order number didn't work on the online portal.
When calling customer service the call was disconnected every time I tried to reach costumer service about a existing order. I quickly realized that this may have een a scam. I got the impression that the delivery would not happen, and I was right.

This morning, I called again and got a representative on the phone. I asked to cancel my order since there was no delivery yesterday.
He said that the delivery is "on the way" and that he will look into canceling it and transferred me to talk to an AI bot. I emailed to ask to cancel my order, but again, received no response. over 24 hours past my order placement, the "delivey" was made. Not at all what I ordered (which was a picture of a lovely fancy bouquet that I paid $80 for!) what they sent was a cheap supermarket flowers that look like they cost under $15. so yeah, a scam!

flowers didn’t come until the next day. i’d give it 0 stars if i could.

Not only did they not deliver the flowers they faked a thankyou note from my Grandchildren thanking me for the flowers , than another email saying my Grandchildren selected to change the delivery date and another fake Thankyou note from them saying the flowers were beautiful. How would they know that if they did not get them yet. and yet another email saying they had gotten them and another Thankyou from them. When I called they said they had not been delivered They sent they a gift card to order their own flowers from me. So now they not only did not get flowers but I can not find out how much the gift card was for. I reminded them about their
"Refund Policy
Logo flowers in 4 hours
100% Satisfaction Guaranteed

We guarantee your satisfaction. If you or your recipients are not 100% satisfied, simply let us know and we’ll make it right!" They offered me $5 off this order and $10 off my next order. I am not 100% satisfied so where is my Guarantee? The surprise was ruined, they had to use gift card I don't know how much that was for , and their guarantee means nothing. Don' use them you will be sorry I wish i had read reviews before ordering.

This company is terrible. I ordered flowers and a card and the total came to almost $90. It was not delivered the day I scheduled it and when it was delivered, it was a $15 bouquet and a piece of paper not a card. When I reached out, I was offered a coupon rather than the refund. They state that they provide "substitutions of equal value and not refunds"; this was not the case. Eventually after exchanging pictures of the product that I got, they offered me $10 and a coupon; still not the amount that I paid. I even offered a suggestion of a lesser value so that I still paid for the $15 bouquet and this was denied. This company is a sham and if it is an Alaska thing, then don't offer this service in Alaska.

I reported them to the BBB and they refused to respond to the reports.

They are awful. They didn’t deliver my order and then will not answer any of your requests via phone email or chat. Total scam company

Absolute scam. They will not deliver and they will not give you a refund. DO NOT TRANSACT WITH THEM.

25th Anniversary flowers a total bust!. I ordered a bouquet of a dozen roses and two of them fell out shortly after delivery because they were short-stemmed.

Their website guarantees satisfaction, but I have contacted them by phone, email, and through the contact page on their website. I sent a picture of the bouquet with the short-stemmed flowers. I received a message when I submitted the complaint on their contact page saying I would get an email with a link to a resolution page, but that never came.

This business is a scam. Don't order flowers from them.

Ordered Sat AM and flowers not received until Monday afternoon. Totally fraudulent. I would have ordered elsewhere had I known they were not going to deliver the same day. Boo on them.

If you’re reading this thinking about getting flowers from them don’t! The biggest scam ever I wanted to buy flowers for my girlfriends birthday so I placed a order online but it seemed to be glitch because I wasn’t getting any conformation code or receipt after I tried placing it 3 times after the third time I gave up only to realize 4 hours later that they charged me 300 dollars for flowers that I got no conformation code no receipt so I tried calling them to get a refund only for them to say they have no orders under my name or email but still charged me for it then when they said they can fix it by sending me to the finance department they gave me a number to call only for it to be a damn Subaru dealership by far one of the most low life companies if they even are a company I have ever tried to work with don’t fall for the bs 4 hour delivery they just want to take your money and run

I ordered flowers for my mom for Mother's Day, she lives in another state When I saw that they advertised flowers in 4 hours, I was so excited & placed an expensive order. I got a confirmation they would be delivered the same day. 2 days later, still no flowers, so I called was put on hold for over an hour & eventually hung up on. I emailed & got a reply from someone who apologized & said they called my mom to verify she would be home & they would deliver the next day. I spoke to my mom & she said no one called her & the next day, there was no delivery. I've sent a total of 6 emails & no one will reply now. I don't understand how this company can operate like this, totally scamming people!

Deceptive business practices! They pretended to by another florist, Tillies Flowers in Wichita, on google. I clicked the link thinking they were Tillies, but when I gpt to their site , I saw that they were in fact not Tillies. DO NOT USE!!!

Flowers exceed my expectations. They were beautiful and delivered on time as promised

Not only did they not deliver on time, but their automated customer service is super frustrating and after wasting 20 minutes on the phone, they still couldn't deliver on the day of the event despite me paying over $110. Had to get reimbursed and missed my opportunity to celebrate family as intended

I ordered flowers on July 5th. The website said they would be delivered same day. I also received an order confirmation stating they would be delivered on July 5th. I called and they denied that they would be delivered on the 5th. They finally delivered on the 7th. They said I would get a delivery confirmation email but never did. I had to call them to confirm the delivery as well as call the recipient to ensure they had them. They need to delivery on what they promise - flowers in 4 hours.

Expensive, Misleading, and Unreliable Service

I ordered from Flowersin4Hours/ Blossomflowerdelivery on Saturday, June 28, 2025, to send flowers for a friend’s 40th birthday after a last-minute emergency. They advertised same-day delivery within a 4-hour window, which sounded perfect.

The flowers were expensive, but I was willing to pay for the convenience. I never received any notice that they couldn’t deliver on time. Instead, I got a text the next day saying the delivery couldn’t be made. I canceled the order right away.

Despite the cancellation, they delivered the flowers on Monday and still charged me the full amount. Customer service refused to provide a full refund, only offering $10 back and a refund of the tip. They told me if I didn’t accept, they’d close the case. No apology, no accountability.

Their website was misleading. There was no mention that they’re closed on Sundays or that same-day delivery may not be available. Customers deserve to see accurate delivery times before placing an order.

Also important to know: Blossomflowerdelivery is the same company as FlowersinFourHours. Two names, same disappointing experience.
Please read the company policies at the bottom of the page before placing your order.

100% Satisfaction Guaranteed is a joke!!!!!

Not worth the price or hassle. I won’t be ordering from them again.

I ordered flowers for my mother who was just admitted in the hospital for a heart attack. I needed flowers quick and couldn't do it myself being in different states. On their ad, it flowers in four hours. The website, same thing. You write in the day and time you want them delivered. I even gave an additional 20% tip (I hate tipping in advance for exactly these reasons!!) After placing the order and waiting.... and waiting... and waiting, 9 hours later still no flowers. I called the company, who placed me on hold to call and see where the flowers were. Once he returned to the call he said, "Im not exactly sure what happened but I sp9ke with the driver who said the flowers were being delivered right now." Within the payment confirmation, you can check the status for tye delivery. There was zero change stating "preparing your order". It was late here so I gave trust that my mom would be receiving her flowers and went to bed. I woke this morning and the email.. same one had no change. I called my mom who said she had not received any flowers. 🤬 So I again called this company back and spoke with Brian. Now poor Brian really needs a different job Because he took what I flug his way. Im angry, disappointed and further insulted when Brian said, "Let me put you on hold to call the driver." I told Brian I believe this company is a HUGE scam and because "the driver straight up lied saying the flowers were out for delivery, I had no trust or interest in what the driver had to say. I demanded to cancel my order all while voicing how they might feel in my shoes. Brian remained calm and voiced understanding.
Brian told me I had to wait for a cancelation email in the next 24 hours. I told Brian I did not care what the finding were, excuses made and ensure my order was canceled. Brian could NOT guarantee the cancelation or provide me with a cancelation number. I went online to dispute the transaction. Tried to leave a complaint with the Better Business Bureau, to no surprise, they're not affiliated with the BBB (My own ignorance for to researching before buying) but I was able to still leave a report should they ever consider having tye BBB back them.
DO NOT use this company. There are far better choices and companies who work on their word and pride and do everything for great customer satisfaction.

AVOID THIS PLACE!!

I ordered flowers for my wife’s birthday and also paid the additional delivery fee to have them delivered before 1pm.

The flowers never turned up so I called them just to find out that the flowers hadn’t even been sent out due to a ‘stock issue’ no contact was given to me to advise this. They told me they would be delivered by 1pm the next day. The flowers didn’t turn up until 7pm the following day, nearly two days after my wife’s birthday. They proceeded to ignore my emails and calls.

The flowers turned up in a terrible state and looked nothing like the ones I ordered.

Do not use this company, horrible horrible horrible.

Is it possible to leave zero stars? Placed order, was to deliver in 4 hours or less. I have been waiting for delivery - on my 2nd day now and no delivery. Called customer service but they completely refuse to refund or cancel my order. They say my flowers are finally out for delivery, but no one is there to receive them if they arrive. Also, it is 95 degrees today and they will be completely ruined even if they do ever arrive. Complete SCAM company - DO NOT do business with this company!

I had a terrible experience with your service, including the lack of care from customer support.

I placed an order for a basket of flowers and a teddy bear for my best friend, who is going through a tragic loss. The order was made specifically because your company promised same-day delivery — within four hours. Not only did the delivery not arrive on time, but there was no communication about the delay until I received an email stating it would be rescheduled to the next available delivery date — which turned out to be three days later.

I reached out multiple times on Monday and Tuesday to cancel the order, explaining that the timing was crucial and that the gesture would no longer hold the same meaning days later. I was told the delivery could not be canceled, and it would still be sent.

When the flowers finally arrived, they were not what I ordered. Instead of a flower basket with a teddy bear, my friend received a cold box of flowers — no basket, no bear. This was supposed to be a comforting and thoughtful gift, and what she received was careless and disappointing.

This experience was completely unacceptable. I deeply regret trusting your company with something so meaningful during a sensitive time. Your failure to deliver on your promise and refusal to take accountability added unnecessary stress to an already emotional situation.