Flowers 4 Hours Reviews 145

I would give it a 0 if I could

I’m giving one star only because a zero-star option doesn’t exist.

I ordered flowers around 2:00 PM CT on Wednesday (12/10). I understood same-day delivery wasn’t possible, but given the company’s prominent “Flowers in 4 Hours” claim, I reasonably expected delivery the next morning. Instead, the flowers were delivered approximately 27 hours later, between 6–7 PM on Thursday (12/11).

When they finally arrived, the arrangement looked nothing like what was advertised. The website image clearly showed lilies as a major focal flower, yet no lilies were included at all. The arrangement was far less full, the greenery looked cheap and poorly composed, and the overall design appeared unprofessional. Even worse, the container itself looked dirty and streaked, which is completely unacceptable. A side-by-side comparison with the website photo makes this obvious, but, sadly, I can't attach the photo here.

I understand that flowers can vary, but removing major focal flowers, significantly reducing fullness, and delivering an arrangement in a visibly dirty container goes far beyond reasonable substitution.

On Friday morning (12/12) I attempted to contact customer service. The chat feature didn’t work, phone calls were unsuccessful, and I could not find a direct customer service email. I submitted a complaint through the website form. Four days later, I still received no response.

Because the delivery was very late, the quality was poor, and customer service was nonexistent, I disputed the charge with my credit card company.

The flowers were sent to an 81-year-old woman recently diagnosed with throat cancer. This was meant to bring comfort and joy. Instead, it was disappointing and upsetting.

I cannot recommend this company.

DO NOT ORDER FROM FLOWERSIN4HOURS.COM!! Delivery was late and the flowers were nothing like the picture. I could have gone to Whole Foods and gotten something much nicer for way less

I was very skeptical that these same-day delivery flowers would get there on the same day, but they did! I would order it again without hesitation. Thank you!

Fraudulent Service!!! Flowersin4hours is a total scam and you should spend your money elsewhere. This is the first time I have ever been upset enough to write a review for any company. Searched multiple different flower delivery services in Nashville and really needed same day delivery. I finally decided on spending about $100 more for flowers from this company as per their promise to be delivered within 4 hours. As soon as my payment went through I received and email saying it was rescheduled and ended up not being delivered until 2 days later. Absolutely ridiculous for the price attached, I very strongly recommend you do not give this company your money.

Shameful , I ordered flowers for a same day delivery Dec 6, 2025, it was confirmed a same day delivery with a confirmation it would be delivered on this day , this is for a death, it needed to be delivered , about an hour later i get an email my order was canceled ??? Tried to call no answer , they should be ashamed and this is the first company , my next review is for the second company i called took the money canceled the order. Whatever happened to customer service ...find a local shop these webs sites are very deceiving

Ordered flowers for my mother in low from here ONLY because it said it would deliver in 4 hours or less. What a scam! Now they won’t be there until 2 days later!
I requested a refund, but I doubt they’ll do that. I just hope the flowers are nice.

Ordered in morning for delivery that day for my sister's birthday. At end of day, still nothing delivered. Reached out to customer service said they couldn't deliver that day. I asked to cancel the order and they said they couldn't cancel because they assigned it for delivery the next day. I told them no one would be home the next day for delivery so I didn't want the flowers. A complete scam. Do not order from them.

Placed an order on 12/2/2025 for a Merry Grinchmas Flower Tree and what was delivered was white roses, I declined the delivery and was promised via phone call and email that my order would be delivered the next day, I've tried numerous times to call and email with no response, here it is 3 days later and nothing. DO NOT expect good customer service or a correct order from them

Worstttt experience.probably wont recommend anyone. Complete flase advertisement and clearly they dont deliver as per the advertisement .Flew all the way from australia to surprise my wife for anniversary .been tracking flower all day on the app which said out for delivery and at 8 pm evening i get an email saying out of flowers.here i am on anniversary night without flowers and gift..

Wish I checked the reviews here. My flowers were never delivered. Scam!

“I ordered birthday flowers for my 87-year-old mother-in-law who lives alone, and I paid $93 USD expecting same-day or next-day delivery. After placing the order, I called to confirm, and they told me she won’t receive the flowers until Thursday, which is completely unacceptable. This ruined the purpose of the gift. There was no transparency about delays, and no effort to fix the issue. Very disappointing experience. I do not recommend this service.”

They advertise same day delivery and their name is Flowers in 4 hours. Feels like complete false advertising.

I ordered a setup, paid extra for same day shipping, and I have had 0 updates.

The chat feature is useless AI prompts and they have no weekend support.

They then get back to me under another company name saying they can't deliver until 3 days later due to stock issues.

They should have something showing what is available for same day if they don't have stock.

Overall bad experience.

About to cry.

This company is a total scam, but is good at hiding all the honest reviews having the same experience as mine. Paid nearly $200 and ordered a day before for delivery only a few miles away. Flowers never arrived in the incredibly large time window they gave me and still haven't arrived as I am typing this review.

They overcharge you and don't deliver on their promise. PLEASE DON'T EVER USE THEM, and make sure everyone in your life knows to do the same.

Flowers were not delivered. They refused to give a refund. A total scam company.

Classic if "I could give no stars, that would be too many" situation here. I wish I had read the reviews ahead of ordering. Absolutely terrible. AI customer service only. In a nutshell, do NOT expect to get ANY flowers in any number of hours or days. Refund expectations, well plan to lose that too.

Awful experience. I ordered flowers for my sister's funeral. First I get an email that says delivery won't be later than the date I had selected. Then I get another delaying delivery by 3 days. I got in touch with their customer service (a bot) that said it would try and get my flowers delivered on the correct day then I didn't hear anything. Contacted them again for cancellation and a refund as they missed the funeral. I could have ordered elsewhere. And I get an email saying they apologize. Well that's great, makes not being able to send flowers all better. AVOID THIS COMPANY LIKE THE PLAGUE

did not deliver the flowers (funeral service), and did not respond to my emails and could only talk to its bot. Still not refunded.

Delivered much later than the shop hours and later than promised time frame. They delivered in more than 13 hours and not the promised 4 hours. They claimed they left the flowers outside the door and took a picture of the flowers delivered. Just based on this, they refused to give refund. Only they claimed the flowers delivered. No one received it. No one saw the flowers. Everyone in the shop left already.

If I could give 0 stars I absolutely would. I ordered a plant called Merry Grinchmas for a dear friend’s birthday with Balloons, and a free card. I ordered them the day before I wanted them delivered. They say “4 hours” but if you want them delivered before 1pm you have to pay extra. Otherwise it is between 8am - 6pm.
I got confirmation of my order, and expected them to be delivered in a timely manner considering I tipped.
They were not.
Not only were they delivered without even providing an email to advise as promised, IT WAS THE WRONG ORDER. No ballon’s, the “free card” was printed out on receipt paper, and a bouquet of flowers that I could have bought at fry’s, which my friend was allergic to.
When I reached out to their customer service they took 3 days to get back to me, and when they did I was only offered a 15% refund. I told them this was unacceptable, and would like the correct order to be delivered.
They told me that there was an issue with the stock of the plant, so their designers made a decision to put together a bouquet.
I was NEVER notified of this change, and if I was I would have told them to refund my money.
After my second call they offered me 30% of a refund.
Once again I said that’s unacceptable. Someone should have reached out to me to advise of the issue with the order, and requested a callback from upper management.
The same customer service agent called me back in minutes, and offered me a 50% refund.
I refused, and said management needs to call me before I leave a bad review.
No call from upper management, I am out $72, and my friend did not receive the gift I intended to give her.
I’m so upset about this, and they don’t care.
If you can’t fulfill an order, you should be calling the customer to offer something similar, or a full refund.
It’s ridiculous to think that someone would be ok with a partial refund when the order was not fulfilled. This was the companies mistake. Not mine.