Flower Shops Network Reviews 1,215

So 10 minutes after placing my order to habe flowers delivered i got an email saying they couldn't fulfill my order and its been cancelled and Ive been refunded 2 weeks later no response from there customer care team no refund what an absolute terrible way to run a business do yourself a favour and DO NOT ORDER FROM THIS PLACE THEY ARE SCAMMERS THAT TAKE YOUR MONEY AND DO NOT REFUND AVOID AVOID AVOID!!!!!!!!!!!!!!!!

I was really hoping that the flowers were being sent because I never did this before. They were beautiful and my daughter was so pleased with the Candy also. I will be using your beautiful service again from the USA, Texas to order again, thank you...

Ordered for a special day, emailed on the day they could not find a florist, still waiting for a refund 10 days later, avoid like the plague

I only have flower shops word that the flowers arrived at all , there is no tracking , no time they arrived, and no photo of the flowers actually arriving , as they were funeral flowers i havent heard from the family

Simple clear system to order delivery.

Flowers received were wonderful

No suggestions just keep up the good work

The flowers turned at 4pm on the day.
Looked absolutely nothing like the picture of the bouquet I ordered.
The flowers were all pastel creams when in the picture they were vibrant deep purples, blues, pinks and reds.
The packing and box in the picture was a vivid pink and the reality was a cheap looking white box.
The size I ordered was large and the bouquet was small.
Absolutely £70.00 down the drain.
I would never use again.

DO NOT USE THIS COMPANY (and no I have not confused the with the .net one) They are a fraudently company!! You WILL always receive a WE CAN NOT DELIVER notice...and they will NEVER REFUND YOUR MONEY when they tell you they can't deliver. I have since reported them to the police, HMRC! I wouldnt even give them one star, but no rating companies give you a scaling option to rate in any other way!

Wonderful roses, speedily delivered! Heroes who saved my day!! Well done!

Flowers never delivered. Had an email saying the following:

I wanted to reach out to you in regard to your order with us at The Flower Shops Network. After trying our best to find a local florist to handle this order, we have been unsuccessful owing to the florists being fully booked or not having the appropriate stock for this bouquet. I am deeply sorry to have to advise that we are unable to keep our promise of delivery for today as requested.

Owing to this disappointment, we of course will understand should you wish to cancel the order and request a full refund. Alternatively, we can look to find a florist to deliver this tomorrow.

We appreciate how frustrating this must be to hear. Please do let us know what action you would like us to take, and we will put this into place for you promptly.

Once again our deepest apologies.

They never replied via email and never delivered the next day despite there being plenty of florests near the delivery address. I have since tried to ring and no one answers and have emailed. Please avoid!!!!

Ordered delivery for a specific date well in advance. Received an email at 11:40am on the same day to tell me they couldn’t find a florist, leaving no time to order a replacement. Extremely disappointing - would give 0 stars if I could.

I needed to send some flowers urgently to a relative who was recovering from an operation.I used the Flower Shop Network and hey organised everything perfectly.

The flowers where late, the flowers where of poor quality for the price, they looked like they where bought from a convenience store or petrol station, I felt embarrassed to give them to my wife on our 40th wedding anniversary at gone 21:00 on the day they where due delivery, I suspect the time of delivery was due to my complaints early that evening! I have since complained to the contact number and so far I’ve had no feedback, apart from the generic mails generated from the purchase, this adds insult to injury, I would score this company as minus 5 stars, I want my money back please!

The flowers are beautiful and arrived on time for my wife on our 25th wedding anniversary. Thank you

Ordered day before and delivered as promised following day .
Informed they were beautiful and fresh.
Would use company again

The flowers were fresh and beautiful

Beautiful flowers delivered with care. Thank you!

Ordered flowers which i paid for then they could not deliver, still waiting for refund after 2 weeks, apparently looking at reviews its a common thing with this company, i see by there terms and conditions they wait 30 days,to refund ummmm they will no wonder stick to it

This company is a scam. Do not use. Email on day of delivery saying local florists are either fully booked or don't have the flowers in stock. Still waiting on a refund.

Absolutely disgraceful service and a complete rip-off. Based on my experience — and judging by other reviews — this company appears highly untrustworthy.

I strongly advise people not to buy flowers or anything else from this company. I paid £68 for a large bouquet of flowers that was never delivered. Trying to contact them by phone was impossible, as no one ever answered.

When I emailed, they responded quickly claiming they had already sent me an email update, but after checking all inboxes and spam folders, I never received anything. They then stated that a refund would be processed within 3–5 business days.

It has now been over 4 weeks, and I still have not received my refund. Despite repeatedly chasing them and being told the matter had been “escalated,” nothing has been resolved and I am still out of pocket.

Terrible customer service, unacceptable handling of refunds, and an overall awful experience. Avoid this company at all costs.