I really enjoyed this software but I definitely feel it's overpriced. I committed to a year paid annually but have found alternatives that do similar things cheaper hence didn't renew in January... See more
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FlowChat is the premium CRM for chat. Handle all your direct messages from Facebook, LinkedIn and IG, Twitter, Telegram, Discord and Slack, all in one place. Plus, with our strategic import features you can build endless lead lists for your sales teams. We help you start a convo with your ideal clients in seconds!
Contact info
4730 S. Fort Apache Rd, Ste 300, 89147, Las Vegas, United States
- support@flowchat.com
- flowchat.com
Replied to 50% of negative reviews
Typically replies within 24 hours
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Accounts flagged, Refund refused
I am extremely disappointed with my experience with Flowchat. I paid for a full year’s subscription upfront, but within two months, I discovered the platform is essentially unusable for its primary purpose.
After hiring two separate specialists to help me implement the tool—one of whom was a former Flowchat employee—I was informed that using this platform on Facebook, Instagram, or LinkedIn triggers 'red flags' that risk account suspension. This is a critical flaw for a tool marketed for social media prospecting.
When I reached out to explain that the product cannot safely perform the service promised and requested a partial refund for the remaining 10 months, I was told they have a strict no-refund policy. Despite only using the service for two months and facing legitimate technical risks to my social media accounts, the company refused to offer any resolution or compromise.
Save your money and look for a more reliable, safer alternative with better customer support. They are happy to take your annual payment but offer zero accountability when their product fails to work safely.
Works for some but not all.
I like the overall solution Flowchat provides. The ability to search and ultimately connect with a target audience through social media. Unfortunately for me, after spending days filtering though almost a thousand potential, they system has only identified 3 for me to qualify. the time I have spent squeezing hasn't been worth the juice it's given.

Reply from FlowChat
hopefully by posting on here Flowchat…
hopefully by posting on here Flowchat will actually reply. I have messaged them, ask on their Facebook page and their chat box. I ws simply blocked on Facebook. No replies. My question is, I have cancelled FlowChat, but it still keeps popping up, adding itself to my social media. How to I get rid of it?

Reply from FlowChat
Blowing away my expectations
Blowing away my expectations!
I've been with FlowChat for a few months now and from all the little customer service experiences, questions I've sent in, and 1:1 guidance I've received from them have completely exceeded all possible expectations I could have had. The customer experience that the team behind FlowChat has built is what all businesses should strive for.
From the top down
From the top down, the company and product and leadership, is impeccable. From Sean, Chris, Jacob, Martin, and team, they're all amazing.
This is a Secret Weapon for my…
This is a Secret Weapon for my business. Love the software and the crew behind it is even better!
I really enjoyed this software but I…
I really enjoyed this software but I definitely feel it's overpriced.
I committed to a year paid annually but have found alternatives that do similar things cheaper hence didn't renew in January when my subscription was up.
Sean and Chris are not only elite…
Sean and Chris are not only elite marketers, but outstanding trainers as well. Some people sell a system, these guys not only help you master the system, but will hold you accountable every week to make sure you're putting in the work. If you have a product or service and you want to take your business to the next level, I strongly recommend Flowchat!
FlowChat is not it!
FlowChat is not it! Save yourself the headache..
The support is terrible and there are so many pay walls behind the monthly subscription that it is hard derive real value from the platform.
FlowChat is super easy to use and makes…
FlowChat is super easy to use and makes managing conversations way faster. It's helped me organize my leads and grow my outreach without the stress.
Flowchat has been an amazing experience…
Flowchat has been an amazing experience from start to finish. The platform is easy to use, super effective, and has helped me create real momentum in my business.
Sean and Chris, the owners, are what truly set this apart. They are friendly, genuine, and deeply committed to helping you win. Every interaction feels personal, encouraging, and full of value.
If you’re thinking about working with Flowchat, go for it. You’ll get a powerful tool and two incredible leaders in your corner.
Flowchat team always delivers
Sean provided specific hands on walk through of exactly what to do. Always a wealth of information and not theory, but actual strategy and specific steps. The Flowchat team always delivers great trainings and insights as well as ideas and resources! Love this team.
Sean Malone is absolutely GENIOUS
Sean Malone is absolutely GENIOUS! Every time he shows us any FlowChat feature he blows our minds!
If you are not using FlowChat yet to market your business, when would now be a good time to get started?
Loved our call!
Sean was super helpful, he guided us through the system, set up automations and explained the behind the scenes so everything was clear.
Flowchat has saved me SO MUCH TIME!
Flowchat has saved me SO MUCH TIME!
I've used other "CRM's" to manage DM's across my social channels and I quickly got overwhelmed, lost, confused and frustrated.
Flowchat is so intuitive to you, the support is ridiculous... RIDICULOUS... twice week strategy calls that show you HOW to get the best results...
Twice weekly tech calls to help you become a power user...
Seriously, I've never come across a SaaS product that not only care about their customers... but actively help them find success!
The system is so powerful!
The system is so powerful!
But even better is the amount of support you get and how easy it is to set up automations. I can't wait to learn more - I've only just started and am closing clients!
FlowChat genuinely wants you to win!
Working with Sean Malone, Chris Baden, and the entire FlowChat team has been an absolutely incredible experience. Their expertise, support, and genuine sincerity in wanting to see me and my business win have been unmatched. They lead with integrity, deliver real results, and truly care about helping people grow. I couldn’t recommend them more highly!
FlowChat - Ignites Your Business
Sean openly shares his vast wealth of knowledge and experience to ensure that I'm successful. As a solo entrepreneur I couldn't ask for a better partner to ignite and scale my business.
Sean and Martin were thoughtful
Sean and Martin were thoughtful, attentive, and action oriented. They offered a one-on-one for implementation and got my pipelines running within the hour. Highly Recommend!
I highly recommend Sean and his team...
Sean Malone and his team are very knowledgeable in the online space and have been very personable in helping to learn their program. I recommend them highly. I'm finally growing my business with the help of their system.
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