Floridian Brand USA | Premium Massage Chairs Reviews 

216
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the massage chairs as phenomenal, providing great relief and proving a worthwhile investment. The staff is highly regarded for their professionalism, helpfulness, and caring approach, often going above and beyond during delivery and setup. People frequently highlight the excellent service, from initial demonstrations to efficient and timely delivery, even for complex installations. Many appreciate the smooth user experience, finding the chairs effectively address aches and pains and are a valuable addition to daily life.

What people talk about most

Product

Reviewers mention positive feedback about the product, with many expressing satisfaction and recommending the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism,... See more

Service

Clients share positive opinions on service, consistently highlighting its reliability, professionalism, and... See more

User experience

Users describe positive interactions with user experience, with many reviewers highlighting an exceptional... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the professionalism... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely outstanding experience with Floridian Brand! My salesperson Jax made the purchase process effortless. Delivery was flawless thanks to Ganzy and Phil, who went above and beyond when my mass... See more

Rated 5 out of 5 stars

Was looking for a company to disassemble, move, and reassemble my Kahuna message chair in my new apt. Florida Brands was amazing. From the customer service rep, Madison, to the very nice scheduler wh... See more

Rated 5 out of 5 stars

The chair is phenomenal! Right as I sat down, the comfort was immediately provided, as it started to provide a massage I could feel the difference between an actual masseuse and this! Which is way bet... See more

Rated 5 out of 5 stars

We have owned a Floridian Chair for a little over a year now. When they delivered it and set it up they were completely professional and did a fantastic job. Then we just recently moved and at no cost... See more


Company details

  1. Massage Supply Store
  2. Health and Beauty Shop

Written by the company

Floridian Brand is a wellness and lifestyle company dedicated to inspiring greatness through innovation, design, and comfort. Specializing in premium massage chairs and wellness products, we combine advanced technology with luxury craftsmanship to create experiences that go beyond relaxation—empowering people to live healthier, more extraordinary lives. Every Floridian Brand product is built on three core values: comfort, intelligence, and wellness. From our flagship massage chairs to our innovative wellness solutions, we deliver more than just physical relief—we deliver energy, balance, and a renewed sense of purpose. Headquartered in the USA, Floridian Brand is proud to provide in-house quality control, factory-trained service teams, and lifetime support to ensure every customer receives exceptional care. With a mission to inspire greatness, we design products that elevate well-being, enrich daily living, and help people embrace the future with strength and confidence. Greatness begins here—with Floridian Brand.


Contact info

4.8

Excellent

TrustScore 5 out of 5

216 reviews

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4.8

All reviews

(216)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

Floridian brand 4D massage chair

Wasn't sure that I wanted to spend that kind of money on a massage chair, but Robert from Floridian brand was the only company to bring three chairs to my home in a truck for me to try out. Robert had patience and knowledge and was very professional when he came to my home. After trying all three chairs, I decided to buy the 4D because I play a lot of sports and I'm very active. I work out everyday. I'm 66 years old and though I've only had the chair 3 weeks my body recovers much quicker after doing two sessions a night in my chair. It was well worth the extra money for me. The other companies I spoke with told me I have to come to their showroom if I wanted to try their chair. Again, Robert was very professional and part of the reason I purchased this chair.

12 February 2022
Unprompted review
Rated 5 out of 5 stars

FLORIDIAN EXPERT 4D, DEFINITELY WORTH IT!!

I waited a little over 6 months to write this review after trying and testing the different features the massage chair has. It’s definitely worth the price!! I had top brand massage chairs in the past and none compares to this one in terms of strength and the different features it has. I doubt it at first to buy it due to the brand and the price, but here I am loving it!!

9 February 2022
Unprompted review
Rated 5 out of 5 stars

AWESOME massage chair and SPLENDID…

AWESOME massage chair and SPLENDID SERVICE in addition to the touch of kind, respectful and attentive personnel. I am grateful that I could have found such a useful device accompanied by wonderful people behind with customer's benefits as their priority

3 February 2022
Unprompted review
Rated 5 out of 5 stars

All around 100% satisfaction

Robert is very knowledgeable of the product and it’s beneficial features which was explained and demonstrated to me in detail and to my comprehension. Robert and his colleague were very respectful, polite and friendly. I would definitely recommend this product I’m enjoying now and Robert and his colleagues who assembled the chair with white gloves manner.
Sincerely,
Maria Balisado

1 February 2022
Unprompted review
Rated 5 out of 5 stars

Fast delivery and set up

Fast delivery and set up, A pleasure to do business with. The chair feels very sturdy and was made using Quality materials. Easy to use and filled with features essential to a great massage!

1 February 2022
Unprompted review
Rated 5 out of 5 stars

Awesome chair and service

Below is your original feedback.

Robert came to my home in a van with 3 working massage chairs. That by itself, the presentation, was very impressive. I ended up making a commitment to buy. When the new chair was delivered, he set it up in a room. The chair had multiple programs. I was impressed with the professionalism, the service and the actual chair performance. I use it on a regular basis and am very satisfied with it. Steve

16 December 2021
Unprompted review
Rated 5 out of 5 stars

As a little kid I would love going to…

As a little kid I would love going to the mall and beg my mom for a dollar or two to sit in a massage chair. Know I can enjoy one in the comfort of my home. The chair has a remote control device for easy control of what your looking for while you can lay back and relax while also receiving a calf massage stress free in the comfort or your own home with a click of a few buttons. I really love how it comes with a variety of settings and colors to choose from and the material is just a delicate touch on the skin which doesn't make you squirm everyone 5 minutes.

9 December 2021
Unprompted review
Rated 5 out of 5 stars

The massage chair is good as a real…

The massage chair is good as a real massage The chair is comfortable too sit in and sturdily built and it massage the entire body which help a lot if you have back pain not only back but your entire body. Robert is very knowledgeable in explaining and demonstrating the entire features of the massage chair.

28 November 2021
Unprompted review
Rated 5 out of 5 stars

Awesome Massage Chair

I would love to provide a quick review right after I got the chair, but I decided to wait for couple weeks to see how good the chair suited me since I got the neck issue. At first, I was afraid if it makes my condition getting worse. However, after using it every day for the last 2 weeks, I believe this is the best purchase that I ever made for myself and my whole family. We really love it. The chair has 9 auto setup, but I haven’t tried others since I keep enjoying with the Thái massage. Thanks so much to Robert. You are not only giving us the best massage chair, but also providing us with exceptional services, including the complementary gift after the purchase. We gave you an A++, and recommend others to come and try out the Floridian Massage Chairs.

28 November 2021
Unprompted review
Rated 5 out of 5 stars

The best massage chair in the market

The best massage chair in the market. Robert and Kendrick are very kind, caring and efficient. They already delivered the chair and still come back to move it to our bedroom. We are 100% satisfied with the product and customer service.

26 November 2021
Unprompted review
Rated 5 out of 5 stars

We like the massage chair

We like the massage chair. Robert have been very helpful in delivering and setting up of the massage chair. Thanks for everything; excellent Service; I'll highly recommend your company to my friends and family. 😊

21 November 2021
Unprompted review

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