What a wonderful place to shop online knowing every product is cruelty free. No need to check labels like other shops as all the products are vegan friendly. Easy to use website, rewards program and a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I'm really happy with my purchases. I'm trying very hard to cut plastic out of my daily life and the toothpaste is a great start. Love the spearmint scent in a glass jar. No plastic in packaging eithe... See more
Shopping at Flora and Fauna has always been a matter of excitement, fulfilment and pleasure. Vegan, cruelty free, biodegradable packaging, toxin free and so many more ways for conscious shopping and d... See more
Love shopping with Flora and Fauna as they house most of my favourite low/no tox products and helps educate about the newer brands in the market. Also they run promos and discounts all year around mak... See more
Company details
Information provided by various external sources
Flora & Fauna is Australia's largest cruelty free & vegan shop with exclusive eco friendly products. Click here to discover our all natural and vegan products.
Contact info
Crusader Road, 2159, Galston, Australia
- floraandfauna.com.au
Amazing product and customer service
Amazing products and customer service
What a wonderful place to shop online…
What a wonderful place to shop online knowing every product is cruelty free. No need to check labels like other shops as all the products are vegan friendly. Easy to use website, rewards program and always delivered on time. Love, Love, Love it!
I'm really happy with my purchases
I'm really happy with my purchases. I'm trying very hard to cut plastic out of my daily life and the toothpaste is a great start. Love the spearmint scent in a glass jar. No plastic in packaging either. Also purchased deodorant paste in a tin. Delivery is fast. Very pleased with the company.
Driving the change
Shopping at Flora and Fauna has always been a matter of excitement, fulfilment and pleasure. Vegan, cruelty free, biodegradable packaging, toxin free and so many more ways for conscious shopping and doing our bit at the same time. Flora and Fauna helps you in making better choices and to develop a sense of environment consciousness, Thank you F&F!
I've never been disappointed shopping…
I've never been disappointed shopping with F&F. Amazing product range that aligns with my values, fantastic customer service and thoughtful curation (not to mention there's always a great deal happening). I so appreciate having a platform that's kind, convenient, and which doesn't make me compromise.
A great range of Eco products
A great range of Eco products. F&F is my first stop when looking for a new eco product either to replace or replenish. I appreciate the customer reviews and their detailed information on the individual product in helping me make an informed purchase!
Clean products in quick easy ways
Always receive beautiful clean products in quick timing. A great company with beautiful energy.
Love this one stop shop for low/no tox goods & goodies
Love shopping with Flora and Fauna as they house most of my favourite low/no tox products and helps educate about the newer brands in the market. Also they run promos and discounts all year around making shopping a lil less expensive. Thank you for all that you guys do! I have made atleast 3 orders with them and the quality and speed of delivery of all the products was nothing short of splendid
I really enjoy the choice of vegan…
I really enjoy the choice of vegan products offered by Flora & Fauna. They offer a large range of budget friendly options and also high quality products. My order was promptly delivered.Last but not least I am really happy to know that Flora & fauna supports wild life in the ecosystem.
More Peppermint
I wanted peppermint body wash .
Could not find when ordering this year. As last year this is what I purchased.
I settled for lime and peppermint soap which is ok.
The tooth paste is great but hope for larger tubes next time as these will last about two weeks.
Quick Delivery + Great Customer Service
Super happy with my purchase. Just topped up on a Koala Eco product I forgot I ran out of (had not purchased from here before). Shipment arrived in 2 days with the standard shipping option plus a handwritten note.
Will be back :)
Great selection of plastic free and…
Great selection of plastic free and sustainable products from good brands. Quick delivery, very happy.
Blink and look on your doorstep !
I had no sooner ordered late one night, when my order shortly appeared, beautifully packaged as usual, with immaculately presented products.
Flora & Fauna stock niche products such as hair treatment oils and artisan teas.
With an ever increasing product range and reliable delivery, it is a joy to shop regularly at F&F.
One of my absolute favourite stores
I've been a regular customer for a few years now. Only ever had one issue out of my many orders and they were happy to resolve it. Great customer service, awesome range, amazing ethics. So glad the store is back and running after the changes - never realised how much I relied upon it once it was gone! All that's needed to make the store better is an even bigger range and better way to request products/brands
The floral wreath that was created for…
The floral wreath that was created for my mother in laws funeral flowers was exceptional and was admired by so many on the day. We could not believe that what we had visualised had been made. So very impressed thank you very much.
Poor customer service. Don't pay express delivery, it'll take a week still
Paid express shipping to get a gift for a colleague going up the coast. It hasn't arrived five days later and delivery keeps getting pushed back. In response to my emails, they keep resending a stock standard supply saying during busy times, they can't guarantee express delivery. Yet they still charge for it....
Disappointed
Disappointed. I emailed f&f regarding a product I was not happy with. I received no reply. I don't think they care about their customers since they were sold last year. Will not go back.
Best plastic free kickstarter shop for all your needs
Been over a year since first stumbled upon this Flora and Fauna online. Instanty converted me to a monthly customer as I was on a mission to eliminate unneccessary plastic products from my home. Shipping is quick and fast. Customers service responds friendly and fast. Stock refills could be faster, but also grateful to just have these options.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








