Floatingstyles Reviews 128

TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

It took me almost 3 months to get a problem fixed. They do not have a telephone number where you can call them, Orders take a very long time from order placement until you receive the order

Rated 2 out of 5 stars

There was a delay in delivery. Coming to the product itself I would have appreciated some way to stack up multiple dota of the same colour and stick them together. And while background doesn't need th... See more

Rated 2 out of 5 stars

I wasn’t pleased with the package tracking system. It was confusing. An estimated delivery date was never communicated. Neither was the delivery time frame. I waited & waited & am still waiting. I hav... See more

Rated 5 out of 5 stars

Exactly what I ordered. More than enough diamonds as well. Painting was in excellent condition, not scrunched up like others that I have received from other websites. Would definitely recommend this w... See more

Company details

  1. Art Supply Store

Information provided by various external sources

We provide premium quality 5D Diamond Paintings with free worldwide shipping. New original designs are added every day. We also offer tools like lighting pad, diamond painting kits including quick painting pens. Create Your Own Paint With Diamonds now!


Contact info

2.8

Average

TrustScore 3 out of 5

128 reviews

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Rated 1 out of 5 stars

Long wait times

It took me almost 3 months to get a problem fixed. They do not have a telephone number where you can call them, Orders take a very long time from order placement until you receive the order

5 April 2022
Rated 2 out of 5 stars

There was a delay in delivery

There was a delay in delivery. Coming to the product itself I would have appreciated some way to stack up multiple dota of the same colour and stick them together. And while background doesn't need the dots.

14 April 2022
Rated 1 out of 5 stars

Unfortunately

Unfortunately, I have not yet received the picture I ordered at a price of 24€ and it has been since March. something to be happy about

12 August 2022
Rated 1 out of 5 stars

Waste of money

Canvas is plastic and not a nice fabric like. All three pictures I bought were blurry and pixelated. You couldn’t make out what the thing was. They were all larger sizes so there’s no excuse for not taking the time to chart it right.

19 February 2022
Rated 3 out of 5 stars

My package got lost but aside from that…

My package got lost but aside from that the customer service was great, they were nice and gave me a refund for the diamond painting i ordered last summer, of course it hasn't arrived but that's okay, they did their best and that's what matters

22 January 2022
Rated 1 out of 5 stars

Never received order, terrible customer service

I have sent two emails, commented on your FB page, and messaged you through FB a few times - I have never received a response. I placed an order November 30th and still haven't received it. I haven't even received notification that it shipped!! I love what I ordered and it was supposed to be a Christmas gift for my daughter. How can you have such bad customer service?! If you can't get the product out, shut down the website. Or just respond!!

8 January 2022
Unprompted review
Rated 1 out of 5 stars

I've been sending a Lot of messages…

I've been sending a Lot of messages trying to reach You guys out! I haven't received My order because the mail company that You choose to work with it's a Mess!
I want a refund!

20 December 2021
Floatingstyles logo

Reply from Floatingstyles

Sorry about this.
As you know we shipped via FedEx which is the most expensive shipment method. But FedEx still failed to make the delivery successful. We will make a full refund for you.
BTW, so far we still did not receive the returned parcel from FedEx. So that means we have paid a lot including the product manufacture fee and shipment fee, but we get nothing from the deal.

Rated 5 out of 5 stars

Excellent service

Excellent service, great communication, fast delivery, quality product. What more can I say? Never disappointed and have ordered many times and will do so more in the future.😃

23 November 2021
Rated 3 out of 5 stars

Undesirable timeframe

The designs are fun, the art & tools are of good quality and as indicated. The shipping timeframe is very undesirable! It takes weeks to receive any package. I’ve ordered a few times just to give them a chance and have been disappointed each time in the time it takes to get to my door.

8 September 2021
Rated 1 out of 5 stars

I have sent two emails with put no…

I have sent two emails with put no replies back from your company! I did receive the custom made diamond painting! I sent in in a picture of a guy and his daughter and I got two to hair less cats! If I do not get a response from this I will dispute it with my credit card company to get my money back!

4 September 2021
Rated 1 out of 5 stars

I ordered a square drill Diamond…

I ordered a square drill Diamond Painting by mistake. I thought it was a round and told them I thought I ordered a round as I don't do square. All that was done was they send me a copy of my order instead of offering to exchange it. I will not buy anymore DP's from this site due to no resolution on this matter.

6 July 2021

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