flo.health Reviews 

4,149
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 682 reviews, reviewers had a great experience with this company. Customers find the platform extremely easy to use for tracking menstrual cycles, managing health data, and obtaining very helpful medical insights. Many people genuinely appreciate the insightful daily updates, educational materials, and valuable emotional support provided throughout their pregnancies. Some reviewers were not happy with subscription charges, mentioning unexpected billings occurring long after they had successfully cancelled their plans. Consumers also noted persistent difficulties when attempting to cancel their ongoing memberships or free trials through the system. Additionally, a few users experienced frustrations regarding automatic renewals and unexpected payments that interfered with their overall satisfaction.

What people talk about most

Application

Clients share ambiguous opinions on app, with many users praising its helpful features for tracking menstrual... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting that the application is very reliable... See more

Subscription

Customers consistently note negative experiences with subscription, highlighting unexpected charges and... See more

Payment

Users describe widespread frustration with payment processes, frequently reporting unexpected charges.... See more

Product

Consumers find product to be ambiguous, experiencing a mix of great satisfaction and notable frustrations.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great app to know more about pregnancy day by day info. Only thing I would make easier is the sharing info with your partner. It’s very difficult and I haven’t managed to set it up on my partner ph... See more

Company replied

Rated 4 out of 5 stars

I downloaded a free trial of Flo and realised pretty quickly I wasn't going to get full use of it, so I cancelled my subscription via their web page and today (~7 days later) I was billed for another... See more

Company replied

Rated 4 out of 5 stars

It’s good once you have premium so you’re able to track the patterns of your cycle etc. However, I do believe that there should be access for those that are on free tier as well, especially when looki... See more

Company replied

Rated 4 out of 5 stars

Flo is easy to use and provides a lot of helpful information on various health topics. It makes it easy to understand the changes happening in your body, especially during menopause. The app offers va... See more

Company replied


Company details

About flo.health

Written by the company

  • The most popular female health & well-being guide chosen by 350M women, co-created with 100+ leading health & medical experts, and acclaimed medical institutions.

  • Health app that supports women during their entire reproductive lives.

  • Partner of the United Nations Population Fund in the area of reproductive health.

  • The first period and ovulation tracker to achieve ISO 27001, the internationally recognized standard for information security.

    As a one-stop solution for all things female health and well-being, Flo provides all-in-one tracking for period start date and length, fertile window, peak ovulation days, PMS symptoms, flow intensity, birth control, and much more.


  • Contact info

    3.9

    Great

    TrustScore 4 out of 5

    4K reviews

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    1-star

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    3.9

    All reviews

    (4,149)

    646 reviews in the last 12 months

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    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 5 out of 5 stars

    very satisfied

    very satisfied ! Using FLO for many ears

    24 April 2026
    flo.health logo

    Reply from flo.health

    Hi there!

    Thank you so much for your positive feedback! It means a lot to our team. We’re constantly working on improving Flo, so feel free to contact us anytime you need assistance.

    Kind regards,
    Flo Team

    Rated 1 out of 5 stars

    A never ending onboarding that…

    A never ending onboarding that obviously ends with a paywall. Disgusting antics that screams “we’re a scam”. Even if it isn’t a scam, that’s what they made me think of their app and company.

    22 April 2026
    Unprompted review
    flo.health logo

    Reply from flo.health

    Hi Alon! Thank you so much for your feedback! You can check out the article about our Free Features in our Help Center: https://help.flo.health/hc/en-us/articles/4411293934740 Please feel free to contact us directly from the app if you need assistance: Menu — Help — Contact us. We’d be happy to help! Kind regards, Flo Team

    Rated 4 out of 5 stars

    Easy Tracking and Accurate Predictions

    Helps me track my PMDD symptoms and accurately predict upcoming symptoms

    20 April 2026
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    Reply from flo.health

    Hi Ella!

    We truly appreciate your feedback! We’re very happy you enjoy using Flo. It has come to our attention there are 4 stars in the review. Could you please share with us if something didn’t go as well as you expected? Let us know if you ever need assistance.

    Kind regards,
    Flo Team

    Rated 5 out of 5 stars

    Premium Flo customer not looking to go anywhere…

    I've been a long-standing Premium Flo customer, and I really appreciate how the company is growing and improving its services. Keep up the good work ;)

    18 April 2026
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    Reply from flo.health

    Hi Milda!

    Thank you for your lovely feedback. We are always happy to hear from users who are advocating for Flo, and we encourage you to continue doing so!

    Kind regards,
    Flo Team

    Rated 3 out of 5 stars

    i have been using flo consistently…

    i have been using flo consistently since 2017 and never had a problem until today. i used this app through two pregnancies and a miscarriage and now trying to conceive since november 2024. they got me today to sign up for a premium trial for a month for one dollar and as soon as i did it all of my tracking was gone. almost ten years worth. anyone who is trying to conceive after loss knows how stressful this can be and i just took up taking ovulation tests twice a day which has heightened the stress level. losing all of this data made me burst into tears. LUCKILY, it was resolved. but this left a really bad taste in my mouth. this is a really fragile time for me and i really didn’t need for that to happen. i want my dollar back.

    17 April 2026
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    Reply from flo.health

    Hi there! We’re very sorry to hear about your experience. Can you send us a message (Menu — Help — Contact us) containing “Google Play #36895” as both the subject and the body of your message? We will be happy to help! Best regards, Flo Team

    Rated 5 out of 5 stars

    Helped me get pregnant

    After some failed attempts in getting pregnancy due to inaccurate apps. I decided to try Flo and let’s just say I got pregnant after two months! It was so spot on!

    17 April 2026
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    Reply from flo.health

    Hello Jisely!
    Thank you for sharing this exciting news with us! We’re happy to hear that you were able to get pregnant with Flo. We’re constantly working on improving Flo, and we hope that we can make it even more useful and interesting for you in the future.
    Kind regards,
    Flo Team

    Rated 5 out of 5 stars

    The educational aspect is top shelf

    As it turns out, this app is much more than a period tracker. It helped me understand to what extent my hormones run my life, but also how to better handle the highs and the lows :)

    17 April 2026
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    Reply from flo.health

    Hi there!

    We’re happy to hear that you enjoy using Flo. We hope we’ll be able to make your experience even more positive in the future. Feel free to contact us if you have any questions or suggestions.

    Best regards,
    Flo Team

    Rated 1 out of 5 stars

    Unclear on how I actually got…

    Unclear on how I actually got subscribed to this and unclear instructions on how to unsubscribe as the only instructions provided stated that the subscription would be under my subscriptions on my Apple account and it was not. I actually had to find a Reddit post on how to cancel my account that I did not really feel like I signed up for in the first place. I had just taken a quiz from an ad on Pinterest and then somehow ended up subscribed and yet still never got my quiz results. i’m sure some of this is user error on my own part, but I just did not feel very happy with the transparency of where the subscription was held and how to cancel it and I do not feel like I was ever able to actually access a subscription that I paid for.

    16 April 2026
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    Reply from flo.health

    Hi Coury! We are so sorry to hear this has happened! Our Support Team would like to look into this and make this right. May you contact us directly from the app: Menu — Help — Contact us? Our Team would love to help you! Best Regards, Flo team

    Rated 5 out of 5 stars
    flo.health logo

    Reply from flo.health

    Hi Dziuljeta! We really appreciate your feedback! We’re so glad that you like using our app! We’re constantly working on improving Flo, and we hope that we can make it even more useful and interesting for you in the future. Kind regards, Flo Team

    Rated 1 out of 5 stars

    Toal scam - do not use the App!!

    This app is a total scam. I signed up for a 2-week trial via the app, which was an introductory price of £1 to try it. I found the app too complicated and overlay fussy as I simply wanted a period tracker. So I cancelled during the trial period. A month later, I was charged £79.99 out of the blue. I had cancelled the app during the trail and was sent a notification from Apple to confirm it was cancelled, so the charge was completely out of the blue, unauthorised and believe to be completely illegal.

    I asked Flo for help, and they denied any knowledge, claiming they couldn't find any record of me having a subscription with them! It took multiple attempts to get any sense out of Flo to locate proof of my account and get a refund. I was refunded in the end, but not without a lot of stress. I wouldn't recommend using the app.

    15 April 2026
    Unprompted review
    flo.health logo

    Reply from flo.health

    Hi Emma! We’re very sorry to hear that. You can find information on cancelling your web subscription here: https://help.flo.health/hc/en-us/articles/360057837892- Please contact us directly from the app if you need assistance: Menu — Help — Contact us. We’d be happy to help! Kind regards, Flo Team

    Rated 1 out of 5 stars

    Scammers

    Scammers.

    On review of my credit card statement saw I had been charged 34.99 for two months in 2026 for a subscription that was cancelled back in 2023.

    How on earth can you take payments for something that was cancelled 3 years ago. Credit card company contacted to dispute and refund straight away, but that’s not the concern. Surely this is illegal?? Is this how the company make money. In a time where the cost of living is sky high, the difference £70 would
    Make to my children is immense not to mention the interest incurred on my card. Disgusting I will be sure to make anyone I know that this company will keep your details and take sneaky payments

    Further info- the response from flo below is not even equating to the complaint. The reinstated an old subscription without authorisation. I emailed them as asked and explained the situation again, got a scripted response not even answering my questions. Months of payments taken without my authorisation and now are ingnoring the request for info. They say a subscription must have been resigned since asked for the details used to set up the subscription, the email, the IP address name and details on the subscription. sCAMMERS

    13 April 2026
    Unprompted review
    flo.health logo

    Reply from flo.health

    Hi Laura! We’re very sorry to hear that. You can find information on cancelling your web subscription here: https://help.flo.health/hc/en-us/articles/360057837892- Please contact us directly from the app if you need assistance: Menu — Help — Contact us. We’d be happy to help! Kind regards, Flo Team

    Rated 5 out of 5 stars

    Flo reminds me of my cycles start and…

    Flo reminds me of my cycles start and end date.
    I get comfort and reassurance. And it encourages me to know my body and how it works

    13 April 2026
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    Reply from flo.health

    Hi Albertina!
    Thanks a lot for your kind feedback! We’re very happy to see that you enjoy Flo and its features. Our big Flo team is constantly working on improving the app and making it even better! :)
    Kind regards,
    Flo Team

    Rated 3 out of 5 stars

    Its frustrating that the app cannot figure out I'm perimenopausal.

    Its frustrating that the app cannot figures out my cycle is weird because I'm perimenopausal.
    It keeps taking me through all the possible options except that. Think it might be time to move to an app that is more suitable for older women who are in perimenopause.

    12 April 2026
    flo.health logo

    Reply from flo.health

    Hi Lindsay! We’re very sorry to hear about your experience. Can you send us a message (Menu — Help — Contact us) containing “Google Play #37524” as both the subject and the body of your message? This will help us investigate the issue and proceed with your request. We will be happy to help! Best regards, Flo Team

    Rated 5 out of 5 stars

    The best app ever

    The best app ever, I’ve been using it for 6 years and it helps a lot to be aware about my body and everything

    12 April 2026
    flo.health logo

    Reply from flo.health

    Hello Zeineb!

    Thank you for sharing your positive experience! We really appreciate your feedback. We’re constantly working on improving Flo, and we hope to make it even more useful and interesting for you in the future.

    Kind regards,
    Flo Team

    Rated 5 out of 5 stars

    Tested and Trusted

    The fact that I get daily notifications of what might be happening to my body, how to go about it and prepare for it

    12 April 2026
    flo.health logo

    Reply from flo.health

    Hi there!

    Thank you for your kind feedback! We’re really happy you like our app. We're constantly working on improving the app and hope that we can make it even more useful for you in the future.

    Kind regards,
    Flo Team

    Rated 1 out of 5 stars

    Scam signed up for a report and got…

    Scam signed up for a report and got nothing

    Edit - I have been. They can’t find an account connected to my email even when I send a screenshot of my profile. Answered all th questions followed all the prompts paid the money for the subscription AND nothing.

    11 April 2026
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    Reply from flo.health

    Hi there! We’re very sorry to hear that! We really want to help you, but we need to know your identifier in the app to find the reason for the issue and provide a solution. Please contact us from the app (Menu — Help — Contact us), and we’ll get back to you with more details on your request. Kind regards, Flo Team

    Rated 5 out of 5 stars

    i am happy with yall

    i am happy with yall

    10 April 2026
    flo.health logo

    Reply from flo.health

    Hi Yasmin!

    Thank you for your kind feedback! We’re really happy you like our app. We're constantly working on improving the app and hope that we can make it even more useful for you in the future.

    Kind regards,
    Flo Team

    Rated 5 out of 5 stars

    They are helping me know my body more…

    They are helping me know my body more and my period assumption is most time accurate

    10 April 2026
    flo.health logo

    Reply from flo.health

    Hi there!

    Thank you for your kind feedback! We’re really happy you like our app. We're constantly working on improving the app and hope that we can make it even more useful for you in the future.

    Kind regards,
    Flo Team

    Rated 5 out of 5 stars

    i like the app

    i like the app. it's very practical and useful.

    1 April 2026
    flo.health logo

    Reply from flo.health

    Hi there!

    Thank you for your kind feedback! We’re really happy you like our app. We're constantly working on improving the app and hope that we can make it even more useful for you in the future.

    Kind regards,
    Flo Team

    Rated 1 out of 5 stars

    This company is a complete fraud

    This company is a complete fraud. F.L.O. took £40 from me and never delivered anything. I have tried every channel to get a refund—no one replies, no one cares. This is outright theft, and I will not stop until I get my money back. I warn everyone: avoid this company at all costs. I will escalate this as far as I need to, but they must pay me back

    14 March 2026
    Unprompted review
    flo.health logo

    Reply from flo.health

    Hi there,

    We’re really sorry to hear about your experience, and we take concerns like this very seriously.

    Unfortunately, we’re unable to locate or assist with your case based on the information provided in this review, as no contact details are attached. We genuinely want to help resolve this for you as quickly as possible.

    Please reach out to us directly at support@flo.health, and our team will investigate your situation and work with you on a resolution, including any applicable refund.

    You can also find more information about subscriptions and refunds here:
    https://help.flo.health/hc/en-us/categories/360002651432-Subscriptions-Billing

    We understand how frustrating this must feel, and we’re committed to making this right. We look forward to hearing from you.

    Best regards,
    Flo Support Team

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