Great app to know more about pregnancy day by day info. Only thing I would make easier is the sharing info with your partner. It’s very difficult and I haven’t managed to set it up on my partner ph... See more
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Review summary
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Reviews shaping this summary
I downloaded a free trial of Flo and realised pretty quickly I wasn't going to get full use of it, so I cancelled my subscription via their web page and today (~7 days later) I was billed for another... See more
Company replied
It’s good once you have premium so you’re able to track the patterns of your cycle etc. However, I do believe that there should be access for those that are on free tier as well, especially when looki... See more
Company replied
Flo is easy to use and provides a lot of helpful information on various health topics. It makes it easy to understand the changes happening in your body, especially during menopause. The app offers va... See more
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Company details
About flo.health
Written by the company
As a one-stop solution for all things female health and well-being, Flo provides all-in-one tracking for period start date and length, fertile window, peak ovulation days, PMS symptoms, flow intensity, birth control, and much more.
Contact info
27 Old Gloucester Street,, WC1N 3AX, London, United Kingdom
- support@flo.health
- flo.health
4.0
Great
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Sooooo hard to figure out how to get…
So hard to figure out how to get support or cancel your subscription. Perhaps it’s designed that way - to capture customers, but with no readily accessible way to cancel. I think a court case could be made for services that do this.
I’m paying 45$ a month CAD for this app and can’t get any support to cancel.
Flo is essentially extracting money from me every month with no clear cancellation option.
It’s also a pretty high monthly fee for what the service is. Not pleased.
*And instead of addressing my issue, Flo chose to flag my review for defamatory content (I work in the legal field and am familiar with the legal definition). This tells me that they are more concerned with perception rather than ensuring user satisfaction. This also tells me that reviews that are critical are likely to be flagged/shut down, making it difficult to get a balanced view of the services.
9 June 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Flo Love
tracking my period and my ovulation since quitting birth control has made my life so much easier and brought peace of mind to my health and stronger mind to body connection.
13 June 2026
Reply from flo.health
Hi Brooklynn!
Thank you for your kind feedback! We’re really happy you like our app. We're constantly working on improving the app and hope that we can make it even more useful for you in the future.
Kind regards,
Flo Team
Zero customer support
I signed up through Apple mail relay but used my CC card for the subscription. I cancelled my free trial immediately after I subscribed because I didn’t want to forget and be charged for a renewal if I wasn’t going to use it. After playing with it I decided it wasn’t something I needed and also deleted the app. Yet I was still charged $35 for an annual subscription. I followed the process to request a refund but I never received a single email back. It’s been a week.
11 June 2026
Reply from flo.health
Hi Ashley! we’re so sorry to hear this has happened! We never want to see our users upset. Can you send us an email directly from the app: Menu — Help — Contact us so that we can assist you ASAP? Best Regards, Flo team
I feel i have someone to talk to each…
I feel i have someone to talk to each time i have questions about the changes taking place in my body.
11 June 2026
Reply from flo.health
Hello tats,
It's wonderful to hear that you feel supported and have someone to turn to for guidance during such an important time. Your feedback truly means a lot to us! We’re here for you every step of the way, so never hesitate to reach out with any questions or concerns.
Best wishes,
Team Flo.
Getting out of the contract is…
Getting out of the contract is IMPOSSIBLE ... the only thing this platform wants to do is Gift me more accounts. TRULY AWFUL
12 June 2026
Unprompted review
Reply from flo.health
Hi there! We’re very sorry to hear that! We really want to help you, but we need to know your identifier in the app to find the reason for the issue and provide a solution. Please contact us from the app (Menu — Help — Contact us), and we’ll get back to you with more details on your request. Kind regards, Flo Team
Extremely disappointed with the…
Extremely disappointed with the customer service I received. I tried to cancel my free trial, but it was automatically converted into a paid subscription. Very frustrating, especially since I never even used the app. To see what the app had to offer, I was required to create an account and start a subscription in the first place.
On top of that, the app is incredibly user-unfriendly. You have to go through countless steps and questions before you can even access the settings. The whole experience feels unnecessarily complicated and frustrating.
I would not recommend this app and will definitely not be using it again.
9 June 2026
Unprompted review
Reply from flo.health
Hello Ebba,
It’s disheartening to hear about your experience with our customer service and the challenges you faced with the subscription process. We appreciate your feedback regarding the app's usability; we recognize that navigating through multiple steps can be overwhelming. Your insights are invaluable, and we will ensure they are noted for internal review. Thank you for sharing your thoughts. We hope you might consider giving us another chance in the future.
Best,
Team Flo.
During my pregnancy
During my pregnancy, this app was giving me hope each day, the amazing support and updates was out of this world
9 June 2026
Reply from flo.health
Hello LuhAzile,
It's heartwarming to hear that the app brought you hope during your pregnancy. Your kind words about the support and updates mean so much to us! We're here for you every step of the way, and we hope to continue providing you with that same level of support.
Best wishes,
Team Flo.
I appreciate the perimenopause option
I appreciate the perimenopause option. I don’t like the one sided generated messages. With AI being so accessible today, having your questions and answers generated is frustrating.
8 June 2026
Reply from flo.health
Hello there,
We’re glad to hear you value the perimenopause option! Your feedback about the generated messages is truly appreciated, as it helps us work towards a more personalized experience for you. We're committed to improving and look forward to making your experience even better!
Best,
Team Flo.
Reply from flo.health
Hi Olivia! We’re very sorry to hear that! We really want to help you, but we need to know your identifier in the app to find the reason for the issue and provide a solution. Please contact us from the app (Menu — Help — Contact us), and we’ll get back to you with more details on your request. Kind regards, Flo Team
Okay could be better
It’s good once you have premium so you’re able to track the patterns of your cycle etc. However, I do believe that there should be access for those that are on free tier as well, especially when looking at day 1 or day 2 of your cycle for example, why is that only for paying tier? Something so simple as that should still be for free, there needs to be improvements and adding more for that free tier specifically. Not good enough in my opinion.
6 June 2026
Reply from flo.health
Hi Danni!
Thank you for your honest feedback. Premium subscriptions help us provide advanced features to those who value them and keep basic cycle tracking free for everyone. We invite you to continue tracking your cycle and share your thoughts with us at Menu - Help - Contact us.
Best Regards,
Flo Team
Vital information
The app is very easy to use, has lots of vital information, and now we can chat with other women.
5 June 2026
Reply from flo.health
Hello Whitney!
Thank you for sharing your positive experience! We really appreciate your feedback. We’re constantly working on improving Flo, and we hope to make it even more useful and interesting for you in the future.
Kind regards,
Flo Team
My favorite period app.
4 June 2026
Reply from flo.health
Hi Jessica! Thank you so much for your kind comment! Our team works hard to make our users happy, so we appreciate hearing that you’re enjoying the experience! Best regards, Flo Team
Love this app
Love this app! It help manage my health very well and provides helpful advice
2 June 2026
Reply from flo.health
Hi there! Thank you for taking the time to post this review! We appreciate it. We’re doing our best to add new and useful features and improve the existing functionality. Kind regards, Flo Team
Definately more aware
5 June 2026
Reply from flo.health
Hi there! We truly appreciate your feedback, and are so glad you enjoy using Flo. Let us know if you ever need assistance. Kind regards, Flo Team
Charged for subscription renewal for no reason
I signed up, cancelled the automatic renewal and then the next morning I woke up to see that it had renewed and charged me $60
4 June 2026
Reply from flo.health
Hi there! We’re very sorry to hear that! We really want to help you, but we need to know your identifier in the app to provide a solution. Please contact us from the app (Menu — Help — Contact us), and we’ll get back to you with more details on your request. Kind regards, Flo Team
Excellent quite accurate x
4 June 2026
Reply from flo.health
Hi Dee!
Thank you for your kind feedback! We’re really happy you like our app. We're constantly working on improving the app and hope that we can make it even more useful for you in the future.
Kind regards,
Flo Team
The Application is great for those with regular cycles
The App is good though I'm not so much confident on how it sometimes analyses the periods. Sometimes you realise that the days to ovulation is short and sometimes it becomes longer than normal.
4 June 2026
Reply from flo.health
Hi, Brenda! We’re very sorry to hear about the predictions! We would love to help. First, we need to know your identifier in the app to find the reason for the issue and provide a solution. Please contact us from the app (Menu — Help — Contact us), and we’ll get back to you with more details on your request. Kind regards, Flo Team
Expensive and hard to cancel subscription - avoid!
I thought the app sounded great, but I was auto put on a subscription of £35 a month and it was almost impossible to cancel (wasn’t in my bank account, nor on my phone subscriptions and you can’t cancel via the app!). So in short, avoid, it’s expensive and too difficult to cancel the subscription.
4 June 2026
Unprompted review
Reply from flo.health
Hi Laura! We’re very sorry to hear that. You can find information on cancelling your web subscription here: https://help.flo.health/hc/en-us/articles/360057837892- Please contact us directly from the app if you need assistance: Menu — Help — Contact us. We’d be happy to help! Kind regards, Flo Team
Sneaky expensive subscription
I had initially downloaded it as a free trial and quite like the app as a tracker and for info it provided. I upgraded to a payed version of the app but nowhere did it say i was signing up for the family premium and i had discovered I was paying $50 a month (yearly maybe but ONE MONTH) for the last 8 months. That is quite a few hundred dollars an NO app is worth that. Its sneaky business practice and i don't recommend signing up for it. You can just go and see a specialist and use a calendar app for the amount of money you pay for this app. DON'T SIGN UP FOR IT WHATEVER YOU DO!
4 June 2026
Unprompted review
Flo is easy to use and provides a lot…
Flo is easy to use and provides a lot of helpful information on various health topics. It makes it easy to understand the changes happening in your body, especially during menopause. The app offers valuable insights from different aspects of health and helps users stay informed and supported.
3 June 2026
Reply from flo.health
Hi Millie!
We truly appreciate your feedback! We’re very happy you enjoy using Flo. It has come to our attention there are 4 stars in the review. Could you please share with us if something didn’t go as well as you expected? Let us know if you ever need assistance.
Kind regards,
Flo Team
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