FlipBuilder Reviews 306

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. Customer service is frequently highlighted as exceptional, with many people appreciating the personalized, understanding, and fast approach. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience. However, some customers also noted that the product itself was not always what they needed, even if the customer service was effective in addressing their concerns.

What people talk about most

Customer service

Reviewers consistently mention positive feedback about customer service, highlighting its efficiency and... See more

Response time

Customers consistently note positive experiences with response times. Many reviewers highlight the rapid and... See more

Staff

Consumers consistently find staff to be positive, highlighting their helpfulness and efficiency. Many... See more

Product

Customers had ambiguous experiences with the product. Many reviewers praised it as an excellent, easy-to-use... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's intuitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been used Flipbook Builder for more than 10 years. Recently I found Flip PDF Pro version provides multimedia functionalities. Since I lost my record for old one which I've used, I tried to c... See more

Rated 5 out of 5 stars

Flipbuilder Pro was exactly what I was looking for. We had a special project that required being able to put video and audio into a "book" style presentation and FBP did just that. Practically had a z... See more

Rated 5 out of 5 stars

I had a problem with my software for the first time in years, which required me to re-enter my license key. I needed this urgently because I had to create an e-magazine for an NPO that contains crucia... See more

Rated 5 out of 5 stars

I can’t say enough good things about the tech support I received from Ashley. She was lightning fast, extremely thorough, and went above and beyond to solve my issue. I was struggling to get a V... See more


Company details

  1. Book Publisher

Written by the company

FlipBuilder is an innovative and professional digital publishing platform, providing the best solution to convert static PDF files into interactive online flipbooks. From design to delivery, we focus on simplicity in use and power in function. Unlike traditional printed publications based on paper, you can create an online elegant digital magazine within several steps.


Contact info

4.9

Excellent

TrustScore 5 out of 5

306 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been using Flipbuilder for a…

I have been using Flipbuilder for a while now. I absolutely love it. I've even referred people to them and they love it as well. Thanks for always lending a hand and being prompt when there are issues. Special shout out to Ashley for helping me today.

17 January 2025
Unprompted review
Rated 5 out of 5 stars

Great software and fast support!

The software is excellent, and the support for issues is incredibly fast.
Today, we had a small problem with our license. I submitted a ticket with a brief problem description, and just 4 minutes later, I already had the solution. Such service is unfortunately rare these days!

Thank you – this makes investing money truly worthwhile!

3 January 2025
Unprompted review
Rated 5 out of 5 stars

Great app for digital publications

This is a really useful application for creating digital books, which I've been able to output to Android, iPadOS and Windows. I've been using it for years and really like its customisation abilities. The occasional support requirement has been very promptly resolved.

27 December 2024
Unprompted review
Rated 5 out of 5 stars

We have been using the software for more than 10 years.

We have been using the software for more than 10 years to create the digital versions of our trade magazines. It is easy to use and offers a wide range of customisation options. And if there is a problem, the customer support is fast and very helpful.

6 December 2024
Unprompted review
Rated 5 out of 5 stars

Just what I have always looked for ...

I generate a lot of chapbooks and have been looking for PC software like this for some time. It is a very neat piece of work. The interface is excellent and the functionality is more than I need.
Maybe those critics whinging about a watermark should try BUYING it!
After sales service? The critics are from long ago, perhaps things have changed?

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Great app - highly recommended

I have been working with this tool for years. It is such a big enhancement for our website!
I have had one issue with the app not working after an update and it was resolved by the team within 24 hours on a weekend.

25 November 2024
Unprompted review
Rated 5 out of 5 stars

Working with FLIPBUILER has been a…

Working with FLIPBUILER has been a pleasure for years.
This “tool” allows all kinds of searches through encoded data.

What's more, the support team, especially Ashley, although located on the other side of the world, and despite the different schedules between us, the clear and precise answers are received very quickly.

THANK YOU

22 November 2024
Unprompted review
Rated 5 out of 5 stars

They were great!

After flipping computers I had a terrible
time getting the software to boot up properly. A couple back and forth emails with Ashley and I was all set- she was great!

13 November 2024
Unprompted review
Rated 5 out of 5 stars

I first bought Flip Professional in…

I first bought Flip Professional in 2017 - then for personal matters I stopped working. When I opened it again a few days ago, it didn't work. I had a very quick and successful help from the support. I thank you them for having my problem solved so quickly.
And working with Flip Professional is such a pleasure

13 November 2024
Unprompted review
Rated 5 out of 5 stars

My deepest thanks

I've been using Flip Builder since 2021, and both the program's features and the fast, responsive helpdesk have shown me what a great choice I made. During the challenging period of COVID, their support allowed me to digitize my foreign language books and elevate them to a new level. This program is much more than a simple flipbook tool – with its wide range of features, I could integrate it with other software and add interactive exercises to my books. My deepest thanks and appreciation go to the Flip Builder team!

12 November 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look