Flights Hall Reviews 567

TrustScore 4 out of 5

3.8

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and patience, often highlighting specific individuals who went above and beyond to secure suitable flights. Many people appreciate the smooth and stress-free booking process facilitated by the dedicated assistance they received, leading to great deals and satisfaction with the outcome. However, some customers were not happy with the website and service, reporting issues with price discrepancies and unexpected cost increases. People also mentioned problems with booking confirmations, with some experiencing delays or issues with their reservations, causing considerable inconvenience and additional costs.

What people talk about most

Staff

Users describe positive interactions with staff, frequently praising individual agents like Paul, James,... See more

Price

Customers consistently note ambiguous experiences with price. Many reviewers report issues with... See more

Booking process

Reviewers mention ambiguous feedback about the booking process. Some customers report positive experiences,... See more

Service

People report ambiguous experiences with service. Many customers praise the professionalism, helpfulness, and... See more

Website

Customers had negative experiences with the website. Many reviewers found the site confusing and described it... See more

Based on these reviews

Rated 4 out of 5 stars

Experience was great even though it was a bit scary waiting for the ticket confirmation since it took a couple of days. Daizy was fantastic and very helpful and reassuring and I am very delighted. Wou... See more

Rated 4 out of 5 stars

I booked a flight for a certain amount then ended up paying $300+ more than the original price. Other than that, everything else went great.

Rated 4 out of 5 stars

Very helpful. But called me 4 times back to back for a review while I’m at work


Company details

  1. Travel Agency

Written by the company

Flightshall.com is a leading online travel web site specializing in cheap flights, discount hotel rooms, cheap car rentals and wholesale cruises to the top travel destinations within the United States and the World. Our goal is to provide consistent value to our customers by offering discounted travel pricing, a large variety of travel content and outstanding customer service. Flightshall.com has negotiated direct agreements with the world’s leading airlines to provide the cheapest airfare deals to our customers. In addition, Flightshall.com works directly with a large number of airlines to offer airline Web fares or specially negotiated fares that provide an additional source of inexpensive airfare options for our customers. These airfares are in most cases, substantially cheaper than the traditional published content displayed on many travel sites.


Contact info

3.8

Great

TrustScore 4 out of 5

567 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

I was disappointed that the initial…

I was disappointed that the initial booking didn't work out but I was appreciative of the alternative booking they provided for the same price. Because there are so many scams on line, 2 days after the purchase I called the airline to verify my purchase. It's valid. They don't call it confirmation #, they call it reference #.

27 February 2024
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

Easy to use and quick response

Easy to use and quick response

22 February 2024
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 4 out of 5 stars

Discounted tickets

We were able to get discounted tickets overall. But few issues
1. We could not get the lower price with the Delta airlines that was listed on the flightshall website.
2. Our final destination, even though I could select it on flightshall, and build a full itinerary for it, tickets were not available.
3. When we purchase on flightshall website, it is not a confirmed purchase. Agents have to work in the back to get the tickets booked.
4. There was a bit of back and forth because of the above issues.

8 February 2024
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Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 4 out of 5 stars

The customer service was prompt and…

The customer service was prompt and professional. I was able to get the flights needed for a large group.

5 February 2024
Unprompted review
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

Very Happy

Your company did everything they could to search through all available flights and get me exactly what I wanted. I am very happy.

24 January 2024
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

Booking our flights was very easy and…

Booking our flights was very easy and it saved us a lot of money. I made a typo on the passenger list and they called me right away to correct it.

1 February 2024
Unprompted review
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

Amazing experience

Amazing experience

24 January 2024
Unprompted review
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

Picked a flight that had one stop (4 hr…

Picked a flight that had one stop (4 hr layover both ways). They found a flight without a stop.
-also had one kid who had to be home a day early. They found an early flight for that kid
Will definitely use them again

18 January 2024
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

There staff is very helpful to make my…

There staff is very helpful to make my reservation easy and very smooth transaction.
Very reasonable rate as well..

17 January 2024
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

all the staff was great at answering my…

all the staff was great at answering my questions which made the process smooth. thank you for all your help!

8 December 2023
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

Excellent customer service

Excellent and best price.

18 November 2023
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

This is probably the fifth time I have…

This is probably the fifth time I have used Flights Hall and again it was an amazing experience. I saved hundreds of dollars each time (and one time I saved several thousand total on a group of tickets). The service is fast and friendly! I highly recommend using this service! Too good to be true. I tell all of my friends about it!

8 November 2023
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! I got the best price for the airfare and convenient flight times.

31 October 2023
Unprompted review
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

Thank you for your patience and finding…

Thank you for your patience and finding us a great deal

16 October 2023
Unprompted review
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

It's my first time using Flights Hall

It's my first time using Flights Hall, great attention and wonderful prices, I'm so glad that I found you people, thank you!

5 October 2023
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

Rated 5 out of 5 stars

Great Flight Deals

I love FlightsHall. It takes away the time consuming part of booking a flight trying to obtain a good deal because you can find the deals directly from FlightsHall. It is a seamless process. Thank you Daniel for confirming all the details of my next flight.

26 September 2023
Unprompted review
Flights Hall logo

Reply from Flights Hall

Dear Customer

Thank you so much for your feedback and ratings we appreciate you doing business with us. Thanks for being part of Flights Hall family.

For any query feel free to contact us at +1-844-759-0888 or mail us support@flightshall.com

Thank you
Customer support
Flights Hall

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