Banner for Flightright

Flightright Reviews 

3,443
•
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 451 reviews, reviewers overwhelmingly had a great experience with this company. Many customers warmly praise the dedicated team for successfully handling difficult airline compensation claims and keeping users fully informed throughout the entire process. Consumers appreciate receiving their financial refunds without major hassle after struggling for months to deal with uncooperative airlines on their own. However, some reviewers were not happy with communication gaps, mentioning frequent instances of unanswered messages and very long waiting times for case updates. A few other people also felt that the rather large commission fees significantly reduced their final payout amount after winning the case.

What people talk about most

Service

Reviewers highlight positive aspects of service, noting that people experienced excellent and professional... See more

Refund

Consumers find refund to be positive, highlighting how reviewers successfully secured money back even after... See more

Customer service

Users describe positive interactions with customer service, noting that consumers are kept fully informed... See more

Response time

Clients share ambiguous opinions on response time, with some reviewers highlighting prompt communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After dealing with a notoriously terrible airline, I had almost given up hope of receiving any compensation. A missed connection cost us over a day of our holiday, and I was even late for my own 5... See more

Company replied

Rated 5 out of 5 stars

My flight was delayed for over 24 hours . I had a constant battle with the airline to claim compensation for the delay . They flatly refused even though their policies clearly state reasons for compen... See more

Company replied

Rated 5 out of 5 stars

Excellence. Simple, easy and no nonsense. No bother. Took less than a month to conclude claim. Very simple documentation and evidence needed. Money paid quickly also. Great value, even with their dec... See more

Company replied

Rated 5 out of 5 stars

My flight was pushed forward and I wasn’t informed till 2.5 hours before takeoff meaning I couldn’t make it, which lead into me missing connections and arriving 1.5 days after I was expected to. I rea... See more

Company replied


Company details

  1. Debt Collection Agency
  2. also in
  3. Legal Services

Written by the company

We enforce your right to claim compensation and reimbursement in case of flight delay or cancellation! Simple, uncomplicated and time-saving – our legal experts enforce your rights! We help you with your flight problem! Flight cancelled? or delayed? We support you with all kinds of flight problems and claim your compensation. Even 3 years retroactively.

Flightright

Written by the company

Claim your compensation now
✓ No Financial Risk You only pay if we win – our fee is charged only upon success I ✓ High Success Rate 99% success rate in court – we fight for your rights effectively Flight Compensation Experts I ✓ Over €600 million in compensation recovered for our clients.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(3,443)

438 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic communication and overall…

Fantastic communication and overall customerexperience. I am very pleased with how the dealt with my case and their communication throughout.

11 August 2026
Flightright logo

Reply from Flightright

Hello Boyan Baynov,

Thank you very much for your kind words. We’re delighted to hear that you were pleased with the communication and overall experience throughout your case. It means a lot to know that our support made the process clear and reassuring for you.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Great Service

They do the job. No dramas, good pricing, no surprises.

12 July 2026
Flightright logo

Reply from Flightright

Hello Apostolos Sioulas,

Thank you for your kind review. We’re glad to hear that you found our service straightforward, fairly priced, and hassle-free. It’s great to know we could meet your expectations without any surprises.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Perfect service

7 August 2026
Flightright logo

Reply from Flightright

Hello Peter McNamara,

Thank you very much for your kind words. We’re delighted to hear that you were satisfied with our service, and we truly appreciate you taking the time to share your positive experience.

Best regards,
Your Flightright Team

Rated 1 out of 5 stars

Don’t bother

Took absolutely ages, nearly 4 years to complete. Was consistently ignored via email when asked for an update. Completely forgot about the whole claim if I’m honest and the fees if it goes to court are about 45%. Will not use the company again.

4 August 2026
Unprompted review
Flightright logo

Reply from Flightright

We can appreciate that waiting for a claim to be resolved can be frustrating. Legal proceedings can take time, and we recognise that the process can be difficult.

We appreciate you taking the time to share your experience.

Kind regards,
Your Flightright Team

Rated 5 out of 5 stars

I am surprised it worked

I went through Lufthansa and they refused to give me my claim , although they confirmed I am eligible for 2400€ as per European aviation law. Then I used Flightright as I was desperate and got 50% of the compensation from Lufthanza.
TBH Initially I was under the feeling that it will be a scam and I won't get anything.
They charge you 50% if they win your case. It came after 3 years of chasing emails. But I was so angry at Lufthansa that I don't mind even paying the 100% just to get anything from this Airways

1 August 2026
Unprompted review
Rated 5 out of 5 stars

I received my flight compensation…

I received my flight compensation quickly and hassle-free.

31 July 2026
Flightright logo

Reply from Flightright

Hello Khatuna Martskvishvili,

Thank you very much for your kind feedback. We’re delighted to hear that you received your flight compensation quickly and without hassle. It’s great to know that our service made the process smooth for you.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

They work fast and update you each step…

They work fast and update you each step of the way and explain every procedure no surprise
I would definitely uses them again
And I have recommend them already to others

24 July 2026
Flightright logo

Reply from Flightright

Hello Jenny,

Thank you so much for your kind review. We’re delighted to hear that you appreciated our fast service, clear updates, and transparent explanations throughout the process. It means a lot to know you would use our service again and have already recommended us to others.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Huge thanks to Flightright

Huge thanks to Flightright! They successfully secured compensation from the airline for my cancelled flight, even though I didn't think it would be possible. I couldn't be happier with their service. Highly recommended!

30 July 2026
Flightright logo

Reply from Flightright

Hello Karla Stjepovic,

Thank you so much for your wonderful feedback! We’re delighted to hear that we could help secure your compensation and that you were happy with our service. Your recommendation means a lot to us.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Very professional

Very professional - followed my case from start to finish and kept me updated with each step.

21 July 2026
Flightright logo

Reply from Flightright

Hello T Wilks,

Thank you so much for your kind feedback. We’re very pleased to hear that you felt well supported throughout the entire process and that our updates helped keep you informed at every step.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

A very professional company with a lot…

A very professional company with a lot of experience. Ryanair had denied responsibility and compensation regarding a delayed flight of over three hours. Flightright took on the case and we recieved our compensation, despite Ryanair telling us two or three times that we weren't due any

3 August 2026
Flightright logo

Reply from Flightright

Hello LESBIREL INVESTMENTS VEHICLE L,

Thank you very much for your kind words and for sharing your experience. We’re glad we could support you in your case and help secure the compensation you were entitled to, especially after the airline initially denied responsibility. Your trust means a lot to us.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

It was theoretically a vismayor case

It was theoretically a vismayor case, but flightright managed to get the payback from Lufthansa. Thanks for that.

30 July 2026
Flightright logo

Reply from Flightright

Hello Csaba Polgar,

Thank you very much for your kind feedback. We’re glad we could help secure your compensation from Lufthansa, even in a case that may have seemed challenging at first. We truly appreciate your trust in our service.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

My flight was delayed for over 24 hours…

My flight was delayed for over 24 hours . I had a constant battle with the airline to claim compensation for the delay . They flatly refused even though their policies clearly state reasons for compensation . After several appeals against their decision stating their policies etc I basically gave up . Flight right did an amazing job . Got my compensation minus their fee , of which I would have recieved nothing challenging the airline myself.

5 August 2026
Flightright logo

Reply from Flightright

Hello Stephen Terry,

Thank you for sharing your experience. We’re very glad we could help you secure the compensation you were entitled to, especially after such a frustrating process with the airline. It means a lot to hear that our support made a real difference for you.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

The experience is very worthy even if…

The experience is very worthy even if the time of waiting was a bit longer than expected, as I know that some cases take time to be solved. The company always provided me with the status of my case and was very helpful an comprehensive!

29 July 2026
Flightright logo

Reply from Flightright

Hello Elena-Silvia Leahu,

Thank you very much for your kind feedback. We’re glad to hear that you felt well informed throughout the process and found our team helpful. Some cases can indeed take longer to resolve, so we truly appreciate your patience and trust in us.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Thanks alot i get refund about 45% av…

Thanks alot i get refund about 45% av my cancelled flight

25 July 2026
Flightright logo

Reply from Flightright

Hello Rana,

Thank you for your kind feedback. We’re glad we could help you receive a refund for your cancelled flight. It’s great to hear that our support made a positive difference, and we truly appreciate you taking the time to share your experience.

Best regards,
Your Flightright Team

Rated 1 out of 5 stars

Our case was dismissed based on…

Our case was dismissed based on incorrect data. We didn’t get any response after sending the correct data and proof that our flight was indeed more than 3 our late.

12 July 2026
Unprompted review
Flightright logo

Reply from Flightright

We understand that receiving a decision that does not match your understanding of what happened can be frustrating. Each claim is assessed using the available flight data and supporting information, and decisions are made based on the applicable passenger rights regulations.

We would be happy to look into the matter further if you provide your case reference.

Kind regards,
Your Flightright Team

Rated 5 out of 5 stars

Patience is the Key

After a period of over SIX YEARS, I finally received a refund for my cancelled flight.

Since FINNAIR cancelled our flight in March 2020, I've been trying to recover our losses.

FINNAIR steadfastly refused any sort of refund, after they themselves, cancelled our flight.

I tried for almost THREE YEARS, without any success, to receive a refund.

Enter FLIGHTRIGHT:

Flightright agreed to take on my case, & finally, after dogged resistance from FINNAIR, I've just received a refund for our cancelled flight.

It took them a further THREE YEARS to achieve this success, but apart from one extended period, they kept me informed throughout.

I presume they even forced FINNAIR to pay interest on the refund? Because, after paying for Flightright & their legal team (28%), I still received almost the full amount of the initial, cancelled flight.

If you're ever unfortunate enough to encounter such ruthlessness from an airline such as FINNAIR; i couldn't recommend Flightright any higher — they've been tenacious & honest throughout.

That's more than I can say for FINNAIR — their management are an insult to the country they're supposed to represent.

29 July 2026
Flightright logo

Reply from Flightright

Hello Ezz Ezz,

Thank you very much for sharing your experience and for your trust in Flightright. We are glad we could help you achieve a successful outcome after such a long and difficult process. Your kind words about our persistence and honesty mean a lot to us.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Fabulous!! Flight Right worth every penny of their commission charged!!

Fabulous!!! Initially I thought I was going to fail with my claim against EasyJet for a flight delayed in excess of 3 hours, In making my claim Flight Right throughout the process maintained constant requests for information, I thought my claim would fail but the support and requests made by Flight Right guided me to the all important piece of info the required - Then success (Yeh!) my claim succeeded and compensation duly paid out to me!
Had I attempted to make this claim I would have failed.
Thank you Flight Right for your support and success in completing my claim, you have been worth every penny of commission you claim, without you I believe I would have failed and received nothing!

25 July 2026
Flightright logo

Reply from Flightright

Hello Ray Fisher,

Thank you so much for your wonderful feedback! We’re delighted to hear that our support and guidance helped you successfully receive your compensation. It means a lot to know that you felt well supported throughout the process and that our service made a real difference.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Very easy to lodge my claim

Very easy to lodge my claim, clear & timely updates from flight right throughout, claim ended up in court and a full award was paid out. Great outcome

20 July 2026
Flightright logo

Reply from Flightright

Hello Oliver,

Thank you for your wonderful feedback. We’re delighted to hear that lodging your claim was easy and that you felt well informed throughout the process. It’s great to know your case resulted in a successful outcome and full compensation.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, regular update

23 July 2026
Flightright logo

Reply from Flightright

Hello Zahida Bibi,

Thank you so much for your kind words. We’re delighted to hear that you appreciated our customer service and the regular updates throughout the process. Your feedback means a lot to us.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

They solved my instance very quickly

They solved my instance very quickly. I got my money a way quicker than I expected. Maybe the best company for these things

23 July 2026
Flightright logo

Reply from Flightright

Hello Riccardo Zani,

Thank you so much for your kind words. We’re delighted to hear that your case was resolved quickly and that you received your compensation sooner than expected. Your feedback means a lot to us.

Best regards,
Your Flightright Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look